10 Chapel St, Liverpool, L3 9AG, United Kingdom
#28 of 107 hotels in Liverpool
Guests' ChoiceBased on 4054 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.7
Staff
9.1
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 19 June 2024
Andrew
United KingdomNot enough lighting in room
Modern
Stayed in June 2024
Reviewed: 18 June 2024
Jake
SpainRoom was a little on the small side but completely suitable
The mini bar was free which felt like a really nice touch, loaded with beer and wine. I didn’t drink it but the gesture was really nice.
Stayed in May 2024
Reviewed: 14 June 2024
Darren
United KingdomI don’t think the value of the premium room was great, we had noisy guests in the next room with music
The breakfast was really good and the hotel staff were at breakfast were really helpful.
Stayed in June 2024
Reviewed: 12 June 2024
Bollard
United KingdomLiked everything about the hotel good location lovely and clean .Great staff .
Been before so new it was worth booking again .lovely hotel.
Stayed in June 2024
Reviewed: 12 June 2024
Rudgie
United KingdomThere is not anything that I put in here..
Central to everything, but far enough away from noise etc. Carparks very close or even train station should you fancy that.
Stayed in June 2024
Reviewed: 11 June 2024
Nain4
United KingdomLovely hotel. Thankyou for the mini bar as a gift for my hub 40th. Lovely guesture thankyou. Loved the room too Cu soon i hope
Stayed in June 2024
Reviewed: 9 June 2024
Emma
United KingdomBreakfast could be better, the full english felt like it was plated up and not cooked to order. Curtains in the room were stained and the room service was patchy. Pillows not made up . No view just onto a main building.
Very central, walkable to all the attractions. Breakfast was good. Room on the first floor was okay ,quiet but no view. Good cocktails served in the lounge and staff very friendly .
Stayed in June 2024
Reviewed: 9 June 2024
Laura
United KingdomThe only think I would say is that the rooms were quite dark. The only light is from the very small window and the lights aren’t very bright in the bedroom area
Clean, fresh and staff were all polite and helpful
Stayed in June 2024
Reviewed: 8 June 2024
Patricia
United Kingdombeds maybe to soft for me ,
we enjoyed a marco afternoon tea ,as a wheelchair user ,the manager and staff ,were above and beyond helpful ,to make our stay comfortable ,,which was to 5star standard ,thankyou
Stayed in June 2024
Reviewed: 7 June 2024
Isobel
Isle of ManLocation
Stayed in June 2024
Reviewed: 5 June 2024
Lisa
IrelandBreakfast was very nice location was great and staff were very helpful and friendly and hotel was spotless Kieran the General Manager is very good as his job
Stayed in June 2024
Reviewed: 4 June 2024
Andrew
United KingdomBed was a little uncomfortable, a bit too firm for us.
Perfect location for us, not far from places of interest, nice quiet location.Breakfast was really nice, lots of choice.
Stayed in June 2024
Reviewed: 4 June 2024
Andrew
United KingdomAbsolutely nothing
Room and the bed was very comfortable.staff food was brilliant
Stayed in June 2024
Reviewed: 1 June 2024
Christine
United KingdomThe bed in our good sized room was slightly uncomfortable it sank in the middle . I was only there for 3 nights so didn’t bother asking for mattress to be changed . I’m sure the staff would have sorted it immediately but I never bothered them . There’s nothing really to dislike about hotel
The property has a lot of character inside. The staff are so pleasant. The riding room is very peasant . Breakfast was hot & quite good quality but could do with a few more beans & a runnier egg. I don’t smoke but did sit out in the smoking area with friends was very comfortable. The bar is very chilled . The hotel is spotlessly clean with decent size rooms although I have stayed in a small room before . Nice hot water & live the mini stocked fridge .
Stayed in May 2024
Reviewed: 31 May 2024
Christine
IrelandA very minor comment - the window in the room was very small so made the room a bit dark - it didn't bother us as we were out all day!
The room was a twin and was very spacious. The beds were comfortable, the bathroom was well-equipped, and there were complimentary soft drinks, water, biscuits and crisps in the room. We arrived early and our room was ready - bonus! We got the bus in from the airport (Number 500) and got off at Liverpool One and it is about a ten-minute walk to the hotel.
Stayed in May 2024
Reviewed: 31 May 2024
Gerard
United KingdomA bit more on the cooked breakfast.
Yes really good
Stayed in May 2024
Reviewed: 31 May 2024
Edward
United KingdomAll good thanks.
Smart, modern hotel in an ideal central location. Efficient and reasonably priced parking nearby. Good breakfast.
Stayed in May 2024
Reviewed: 30 May 2024
Poppy
United KingdomIt was all good
Breakfast was lovely
Stayed in May 2024
Reviewed: 29 May 2024
Andy
United KingdomNothing
Location was great for food & drinks
Stayed in May 2024
Reviewed: 29 May 2024
Andrew
United KingdomThe reception staff were excellent!!
Stayed in May 2024
Reviewed: 28 May 2024
Sharron
Isle of ManGreat location
Stayed in May 2024
Reviewed: 27 May 2024
Kathleen
United KingdomI liked everything about it.
Liked everything about the hotel,including the hotel and room decor.The restaurant food,The location,and most of all the friendly helpful hotel Staff.Would recommend it to all my friends.
Stayed in May 2024
Reviewed: 26 May 2024
Erin
United KingdomFlies in the bathroom.
The early check in as my room was ready when I went to leave my bags.
Stayed in May 2024
Reviewed: 25 May 2024
Doreen
United KingdomN/a
Always friendly, very helpful
Stayed in May 2024
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