10 Chapel St, Liverpool, L3 9AG, United Kingdom
#29 of 108 hotels in Liverpool
Guests' ChoiceBased on 4020 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.7
Staff
9.1
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 27 June 2024
Helen
United KingdomBedrooms felt overlooked by neighbouring office block. Didn’t feel like we could open the curtains unless fully dressed. Lift out of service and reception toilets out of use. Expensive due to Pink concert at Anfield which inflated demand and prices
Comfy beds, good location, friendly staff
Stayed in June 2024
Reviewed: 26 June 2024
Caterina
United KingdomBed was too soft for my taste and not comfortable (my own preference)
Location and staff - breakfast was lovely
Stayed in June 2024
Reviewed: 25 June 2024
Reganr
South AfricaThe weather
Location was perfect, very close to all amenities
Stayed in April 2024
Reviewed: 25 June 2024
Jackie
United KingdomThe bathroom and bedroom were decorated to a high standard but the finish on the bathroom door was quite scruffy. We had to ask to give our breakfast order as we were ignored for quite some time.
Lovely rooms with tea/coffee & snacks. Very comfortable beds. Welcoming and friendly staff.
Stayed in June 2024
Reviewed: 24 June 2024
Pauline
United KingdomEverything was great
Location
Stayed in June 2024
Reviewed: 24 June 2024
Julian
United KingdomPoor outlook from the room. The breakfast staff could have been better organised ! The flooring on the room was not looking its best.
Quirky interior.
Stayed in June 2024
Reviewed: 24 June 2024
Lisa
United KingdomRoom view, poor lighting in bathroom and service at breakfast was poor. Also 1 lift out of order and stuck in the other one.
Location
Stayed in June 2024
Reviewed: 23 June 2024
Sarah
United KingdomWould have been good to have a cosy lounge for a late night cocktail or coffee. These are available but taken in the reception area.
Good location, within easy walking distance to good restaurants. Breakfast was excellent and hot food served to tables so no madness at a buffet table.
Stayed in June 2024
Reviewed: 23 June 2024
Tine
United KingdomGood hotel, in a great location. Staff were really attentive and present.
Stayed in June 2024
Reviewed: 23 June 2024
Julie
United KingdomNothing
Modern and clean
Stayed in June 2024
Reviewed: 20 June 2024
Binta
United KingdomThe price I paid was a little steep but there was a Taylor Swift concert so I guess it is what it is 😊
Excellent Breakfast & Staff very accommodating
Stayed in June 2024
Reviewed: 20 June 2024
Samantha
United KingdomFabulous staff and excellent location. The rooms were good and sufficiently equipped.
Stayed in June 2024
Reviewed: 19 June 2024
Andrew
United KingdomNot enough lighting in room
Modern
Stayed in June 2024
Reviewed: 18 June 2024
Jake
SpainRoom was a little on the small side but completely suitable
The mini bar was free which felt like a really nice touch, loaded with beer and wine. I didn’t drink it but the gesture was really nice.
Stayed in May 2024
Reviewed: 14 June 2024
Darren
United KingdomI don’t think the value of the premium room was great, we had noisy guests in the next room with music
The breakfast was really good and the hotel staff were at breakfast were really helpful.
Stayed in June 2024
Reviewed: 12 June 2024
Bollard
United KingdomLiked everything about the hotel good location lovely and clean .Great staff .
Been before so new it was worth booking again .lovely hotel.
Stayed in June 2024
Reviewed: 12 June 2024
Rudgie
United KingdomThere is not anything that I put in here..
Central to everything, but far enough away from noise etc. Carparks very close or even train station should you fancy that.
Stayed in June 2024
Reviewed: 11 June 2024
Nain4
United KingdomLovely hotel. Thankyou for the mini bar as a gift for my hub 40th. Lovely guesture thankyou. Loved the room too Cu soon i hope
Stayed in June 2024
Reviewed: 9 June 2024
Emma
United KingdomBreakfast could be better, the full english felt like it was plated up and not cooked to order. Curtains in the room were stained and the room service was patchy. Pillows not made up . No view just onto a main building.
Very central, walkable to all the attractions. Breakfast was good. Room on the first floor was okay ,quiet but no view. Good cocktails served in the lounge and staff very friendly .
Stayed in June 2024
Reviewed: 9 June 2024
Laura
United KingdomThe only think I would say is that the rooms were quite dark. The only light is from the very small window and the lights aren’t very bright in the bedroom area
Clean, fresh and staff were all polite and helpful
Stayed in June 2024
Reviewed: 8 June 2024
Patricia
United Kingdombeds maybe to soft for me ,
we enjoyed a marco afternoon tea ,as a wheelchair user ,the manager and staff ,were above and beyond helpful ,to make our stay comfortable ,,which was to 5star standard ,thankyou
Stayed in June 2024
Reviewed: 7 June 2024
Isobel
Isle of ManLocation
Stayed in June 2024
Reviewed: 5 June 2024
Lisa
IrelandBreakfast was very nice location was great and staff were very helpful and friendly and hotel was spotless Kieran the General Manager is very good as his job
Stayed in June 2024
Reviewed: 4 June 2024
Andrew
United KingdomBed was a little uncomfortable, a bit too firm for us.
Perfect location for us, not far from places of interest, nice quiet location.Breakfast was really nice, lots of choice.
Stayed in June 2024
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