10 Chapel St, Liverpool, L3 9AG, United Kingdom
#33 of 105 hotels in Liverpool
Guests' ChoiceBased on 3402 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.7
Staff
9.1
Value for money
8.3
Free WiFi
8.3
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End of dialog contentReviewed: 20 September 2024
Barbara
United KingdomOur beds were not made throughout our stay
Stayed in September 2024
Reviewed: 17 September 2024
Sarah
United KingdomDinner was disappointing
Comfortable room, lovely bathroom, helpful and efficient service. Great location for sightseeing in Liverpool. Breakfast service was excellent, food cooked to order; dinner service was very friendly but food disappointing.
Stayed in August 2024
Reviewed: 16 September 2024
Peter
Irelandnothing
Clean, quiet hotel, away from most of the craziness of Liverpool city centre but still only a 10min walk to Liverpool One or Matthew Street. In a really nice area of Liverpool with beautiful buildings and fancier
Stayed in September 2024
Reviewed: 14 September 2024
Cianfarani
United KingdomRoom was very good but a superior double needs two not one easy chair. Otherwise very good decor and comfortable
Location. Great staff. Excellent breakfast
Stayed in September 2024
Reviewed: 11 September 2024
Hilal
OmanNothing.
The location was excellent, the hotel is very nice. The staff was super especially Camilla at the reception was so great.
Stayed in September 2024
Reviewed: 10 September 2024
Gareth
United KingdomFunky modern rooms
Stayed in August 2024
Reviewed: 8 September 2024
Helen
United KingdomBut confusing to find car park and hotel
Good central location near the Liver building. Free breakfast and reduced price for parking. Hotel was comfortable and staff were friendly
Stayed in September 2024
Reviewed: 7 September 2024
Rachel
United KingdomRan out of soap
Decor of the rooms
Stayed in September 2024
Reviewed: 7 September 2024
Elaine
United KingdomBathroom wash basin badly cracked. Chips and chunks out of floor tiles. Dirty and badly marked ceiling fan.
Staff friendly and helpful and breakfast food good.
Stayed in September 2024
Reviewed: 6 September 2024
Jennifer
IrelandOnly downsides were the bed and pillows very uncomfortable, and the ventilation was very poor! Breakfast was nice but there could have been more options on the hot menu. Overall was still a pleasant experience.
Staff and building itself couldn't be better, very friendly. Location is great! .
Stayed in September 2024
Reviewed: 6 September 2024
Jane
United KingdomThe bar didn’t have enough seats The pillows on the bed were not great
It was clean and in a great location
Stayed in September 2024
Reviewed: 4 September 2024
Sonia
United KingdomNothing I didn't like
Very friendly staff, nothing too much trouble.
Stayed in September 2024
Reviewed: 3 September 2024
Bruce
United KingdomBeds are not very comfortable
Great service, breakfast and location
Stayed in September 2024
Reviewed: 2 September 2024
Sara
United KingdomRoom a bit cramped First gave us a double when I had booked a twin, so had to go back down and requeue
Clean and comfortable Nice breakfast
Stayed in September 2024
Reviewed: 2 September 2024
Jason
United Kingdomnoise from guests late at night and doors slamming shut
room
Stayed in August 2024
Reviewed: 29 August 2024
Valerie
United KingdomNothing really we had a couple of small gripes but nothing to worry about
The hotel was bright cheery welcoming and clean
Stayed in August 2024
Reviewed: 29 August 2024
Matthew
United StatesHaving to place a reservation for breakfast was odd. And not allowing our two guests (who weren’t staying there) to sit with us for breakfast was disappointing as well.
The breakfast was delicious and well prepared. Lounge area is nice.
Stayed in August 2024
Reviewed: 27 August 2024
James
United KingdomUnhelpful restaurant staff.
Clean and modern. Good location.
Stayed in August 2024
Reviewed: 27 August 2024
Dawn
United KingdomIf the window were not screwed shut
Room was clean, helpfull staff, good facilities
Stayed in August 2024
Reviewed: 24 August 2024
Danya
United KingdomGreat location, very arty design. Excellent breakfast.
Stayed in August 2024
Reviewed: 24 August 2024
Sarah
United KingdomGreat breakfast, so delicious and enjoyable. Everything was so nice in the hotel. Great staff and friendly
Stayed in August 2024
Reviewed: 23 August 2024
Simon
United KingdomQueuing 20 mins for breakfast
Excellent location great room and items in fridge
Stayed in August 2024
Reviewed: 23 August 2024
Sian
United KingdomBreakfast times get busy, but we went at peak time. Breakfast good value and very nice.
Very friendly staff, good location. Rooms clean and modern decoration throughout. Huge super king bed, really comfortable.
Stayed in August 2024
Reviewed: 21 August 2024
Victoria
United KingdomNo butter at breakfast, only flora Shower could have been hotter
Happy efficient staff Extremely comfortable beds Excellent location
Stayed in August 2024
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