Meagill lane, Otley, LS21 2PE, United Kingdom
#5 of 8 hotels in Otley
Guests' ChoiceBased on 9 hotel reviews
7.4Cleanliness
7.5
Comfort
8.3
Location
8.1
Facilities
8.1
Staff
7.2
Value for money
7.8
Real Bookers. Real stays. Real opinions.
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Showing 1 - 9
Reviewed: July 28, 2023
Norman
United KingdomThe dishwasher was fully of dirty used pots on arival There was only 1 useable mug/cup in the cupboards The security deposit was paid in cash as per Booking .com instruction this not returned on depature as the owners did not enough time to check the accomadation? instead it was deposited in my account after a reminder the next evening.
position
Stayed in July 2023
Reviewed: September 22, 2023
Alisha
United KingdomI’m super disappointed and I feel that this is the worst experience I have had. This property is not worth the money at all. Also this PROPERTY IS NOT SAFE. The outdoor door doesn’t lock, and after contacting the host regarding this, the response was absurd never have I felt so embarrassed and degraded in my life, as this lady spoke so rudely. Not qualified to be hosts definitley.
nothing, the whole stay was horrendous I will HIGHLY RECOMMEND ANYONE NOT TO BOOK THIS PLACE! The hosts are rude an ignorant no help at all and the whole please is broken and definitely nowhere near immaculate condition, the “HOT TUB” doesn’t work and you have to pay a additional charge for it. Each time I contacted the hosts about an issue they arrived 6/7 hours later, and did not fix anything. For example neither of the hosts knew how to put the central heating on. The hot tub worked once, and was still not hot. The place was filthy the outside area was horrendous an muddy, dirty cups an cutlery in the kitchen, marks on the carpet. The lady host had no manners, was a very rude an ignorant individual and this place definitely should not be allowed to be listed on this site, as it definitely doesn’t meet liveable standards. Very dissatisfied and it has been a month and I have not received my deposit back. I am having to go through the site to receive it back, all THESE COMPLAINTS WERE ADDRESSED IMMEDIATELY TO THE HOSTS AND THE DEPOSIT REFUND. But we’re brushed of with excuses an reasons while we were at the property, and when left a messaged about deposit was ignored.
Stayed in August 2023
Reviewed: September 22, 2023
Dighton
United KingdomNice clean modern accommodation. Great location for short drive into Harrogate and Skipton
Stayed in September 2023
Reviewed: August 16, 2023
Kim
United KingdomThe owner added a charge for the hot tub after we'd paid even though Booking.com advised he could not. He had to be prompted to return the £200 deposit. The lodge wasn't clean. There were dead flies on all the window sills, the table, mirrors & kitchen utensils needed cleaning before use. There were dirty cleaning cloths & products left on the work top. The hot tub had green scum around which we had to clean ourselves.
A good spacious lodge with lots of potential. Great outdoor space but the cement mixer and building materials around spoiled this a bit.
Stayed in August 2023
Reviewed: August 4, 2023
Helen
United KingdomLocation to nearest shop was a distance.
Hot tub was a huge bonus for this property for the kids as we had torrential rain the night we stayed it kept them occupied. Beds were comfy and lodge interior very modern. Spacious light rooms!
Stayed in August 2023
Reviewed: July 14, 2023
Raymond
United KingdomNo bad comments the hosts were very nice and very helpful people very nice to deal with.
Location was perfect very peaceful beautiful location not to far from all local amenities would definitely recommend.
Stayed in July 2023
Reviewed: December 5, 2023
Porter
United KingdomThere are no comments available for this review
Stayed in November 2023
Reviewed: August 7, 2023
Andrea
United KingdomThere are no comments available for this review
Stayed in August 2023
Showing 1 - 9
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