We went for dinner after a busy day, I was told to watch the table in the corner and once they had their desserts , I could go back to counter and order food. Simply preposterous. Another couple came down after us, similar experience , but offered a free drink. After a busy day, we had to find a fast food joint for pizza and chicken wings in room. Ruined our stay.

Location

Stayed in May 2024

Could have done with another person on check in desk. Also another one or two staff at breakfast would have made things run more smoothly A mirror and a dressing table stool would have been good

A new hotel to Paignton so it was lovely and clean, good comfortable bed. Breakfast good.

Stayed in May 2024

Being picky.... the pillows were too soft, lack of a mirror that the hairdryer could be used with, maybe whete the chair is?

Close to the sea front and amenities. The room was a good size with a comfy bed, tea making facilities (no biscuits), iron and iron board, and hairdryer. Lacked a bit of colour, the photos had colourful cushions, but maybe they're in the premium rooms 🤔 staff were smiley and helpful.

Stayed in May 2024

Very few parking spaces, paid £15 a day to park but one day we couldn't park as totally full. We went to reception for a refund but it was like the Marie Celeste. Unfortunately we paid £30 for one night's parking

Breakfast good, room decent but another chair would be appreciated. TV a good size.

Stayed in May 2024

The only downside was limited parking space for guests.

Loved how it had a boutique feel. Great view from the room to the sea. The staff were very helpful and accommodating. Very clean hotel, spacious!

Stayed in May 2024

More information in room.Not have smart phone so written info would have helped.Thermostat wasn't easy to use and kept getting error messages.Staff were helpful but annoying to have to keep asking.Was very cold in room a lot of the time.Know you allow dogs but don't like them being in dining room.

Location sea views helpful staff

Stayed in May 2024

The room beautiful with the view

Stayed in April 2024

Couldn't control thermostat

Everything

Stayed in April 2024

Paying £15 per day for parking was a little excessive when already paying for premium room. Should ideally be included in premium room cost. Room snagging list could do with being reviewed.

Staff are friendly and helpful. Great facilities. Parking available. Comfy bed. En suite is a wet room with large shower. Bathroom has Wash/Shower gel and conditioner.

Stayed in May 2024

No parking, rooms not cleaned properly, breakfast did not have healthy options other than yogurt and raw melon.

Modern look, spacious room.

Stayed in May 2024

The car parking charges were misleading as it was advertised as 24 hour parking charges. So we expected 24 hours from when we parked. We went out in our car in the day over 2 days so we thought those roughly 15 hours would be deducted as the space can’t be reserved for your return. Unfortunately the £15 payment is for overnight parking only which in effect is not 24hrs. You can’t reserve a space so if you come back and there’s no space to park overnight you have to tell reception and then they will refund you the £15 off the pre authorised money they take off your card for your stay. So although convenient it’s quite an expensive Car Park if you want to move your car in the day to visit places around Paignton. We had no problem getting a space but it is only a small carpark and I would imagine in high season it would be busy.

The staff were very helpful and polite, the location was ideal close to the beach & shops. The room had all the amenities and free wi fi. The hot & cold breakfast was really nice with plenty of choice and it was value for money.

Stayed in May 2024

Location , staff

Stayed in May 2024

Paying for parking.

Brand new hotel so everything is fresh . Really nice rooms, large tv . Huge bed . And a great location

Stayed in May 2024

Limited parking and expensive if you can get a space, staff couldn’t cope with serving us an evening meal so went to grotty pub next door instead to eat

Clean

Stayed in May 2024

Breakfast was a little hap hazard didn’t seem to be too much organisation, food was good when it was laid out. Needed more staff to ensure a more transitional breakfast.

Location was perfect 1 min from the beach and restaurants. Hotel was clean, comfortable and staff welcoming.

Stayed in May 2024

Parking £15 per night and very few spaces

Lovely new hotel Worth paying extra for sea view

Stayed in May 2024

our room wasn't ready until 4.30pm which we were disappointed about. breakfast was good but chaotic in the dining room.

it was a good hotel for what we needed.

Stayed in May 2024

Nothing to regret.

Excellent buffet breakfast in quality, variety and quantity.

Stayed in May 2024

We were in a corner room and would have liked two sitting chairs by the window to take in the view ( rather than just one chair ) Also think it's a bit odd ( and hazardous ) to have the kettle and tea facility on the bed side table. Not enough wardrobe area. Poor design.

Excellent breakfast and especially enjoyed the homemade compote and yoghurt. Great location and wonderful views across the green to the sea.

Stayed in May 2024

Parking prices for the hotel were stupidly high. As you could park right outside the hotel either on the road or in one of two car parks for three days for the same price as one night in the hotel car park. The bathroom, in the rooms, why doesn’t the shower screen go to the floor? I know it’s classed as a wet room but if the screen went to the floor at least when you shower the whole area wouldn’t get wet. It seems very pointless that the screen stops where it does.

Very friendly staff, great breakfast options. Bed was super comfy.

Stayed in April 2024

Nothing

Location and staff very helpful

Stayed in May 2024

Nothing

Everything from checking in to checking out

Stayed in May 2024

Was a bit dusty in the room under the bed and spare pillow was really dusty. Had to ask for another one which was delivered quickly

Staff was absolutely amazing and couldn't have been more friendly

Stayed in May 2024

Food in the warmers not very hot. Being a solo traveller makes room expensive. Also I resent having to pay for parking, this should be free for hotel residents.

Comfortable and clean room and bed. Nice shower room. Breakfast selection good. Good coffee!

Stayed in May 2024