Check in staff were some times overwhelmed with incoming guests checking in/out which became an issue as they were also responsible for running the adjacent bar leading to long waits before being served.

Our room was larger than expected. This allowed us to reorganize our packing and thoughly relax ahead of our morning flight out of Heathrow the next morning. Parking for 24 hours costs £14 and you come and go with your car as often as necessary. There is also two parking spaces set aside for charging EVs which was an added bonus for us.

Stayed in May 2024

N/a

Surprisingly quiet though it was so close to LHR Nicely appointed shower room

Stayed in June 2024

Convenient to T2 and T3 Heathrow. Just a bus ride away. Bus stop is right outside Friendly staff Bar open 24/7 Restaurant till 10pm and buffet breakfast available for £14 per person

Stayed in June 2024

A bit noisy in the corridor during the night, very limited space in the room (enough for one person though), no table, tea/coffee making tray with the kettle was tricky to get out of the drawer and connect to the power.

The room and the bathroom are both clean, tea/coffee making facilites available, complimentary bottled water. Nice and unusual design.

Stayed in May 2024

I left some items in the room and I was able to get it back from their reception! Thank you!

Stayed in March 2024

Location and it was comfortable

Stayed in April 2024

Room was a little crammed and small, but nothing too bad for one night away

Very close to Heathrow airport, clean inside the room

Stayed in May 2024

On the morning of check-out, a taxi driver who appeared to work for or with the hotel loitered around and persistently harassed my partner and me to use his taxi instead of our pre-booked Uber. He deceitfully claimed that cancelling the Uber would incur no fees and that Uber would secretly charge a £5 drop-off fee. Additionally, he criticised the car we had booked with Uber. His behaviour was intrusive and unprofessional, continuing to pester us until our Uber arrived. It was especially concerning as he was seen talking to hotel staff, creating a very awkward situation.

Stayed in May 2024

Just basic amenities and a small room if you have luggage.

We loved the convenience to stay here for 1 night before continuing travels the next day. Handy having a bar in the reception for having a quick beer before going to bed.

Stayed in May 2024

Nothing really.

Great beds, nice clean room, plus easy to get to and from T2.Had a good nights sleep. Breakfast was nice and the staff were very helpful. I used the 111 bus from Central bus station,it drops off at Nene Rd. Return to T2 from over the road using any bus signed "Heathrow" A short walk from The Pheasant pub, down New road? Great meals. I would stay again.

Stayed in June 2024

The toilet flush stopped working in the middle of the night and continually pumped out water and wouldn't stop. Did not work again.

Very clean and comfy room. Pretty quiet given it's so close to the airport.

Stayed in June 2024

The bathroom layout . Kept catching feet on the door .

Very handy to the airport

Stayed in May 2024

Dining area was very stark, a bit like a canteen.

Location, ease of getting a taxi to the airport and car parking facility if required. Reception and restaurant staff very friendly and helpful

Stayed in April 2024

Close to Airport

Stayed in May 2024

Restaurant was a disappointment- service extremely slow and disinterested and meal pretty ordinary.

Rooms were clean and quiet.

Stayed in May 2024

Close to airport

Stayed in March 2024

The only thing I wanna complain about is that although the hotel doesn’t offer a room service, apparently you can order your food via phone from your hotel room. All you need to do is hit the restaurant line on the phone. I’ve done just that. I ask the receptionist if it’s okay to order food from the room in which she says it’s fine. Once the food is ready, she’s gonna call me back to tell the food is ready so I can come down to the receptionist to collect the food and make the payment. I’ve been waiting for over an hour for the call back but I’ve not received any (made my order around 9pm). I’ve tried calling but nobody answers. So I’ve gone downstairs to check on the food but apparently, the restaurant and the kitchen have gone dark and empty. I check with the staffs at the receptionists about my order but apparently, both of them serm clueless about it. I’ve been told that I might have come down too late so that’s why they’ve kept the food away. I’ve responded by telling them how would I know if the food’s ready if I haven’t received a call back. In which they’ve responded that I should have come down earlier anyway to check on the food as the restaurant’s closed at 10.30pm. Plus they also say that it’s not hotel’s responsibility to call back the customer to tell them the food is ready (when I’ve been specifically told by the redeptionist early on when I was making my order that she will give me a call once the food is readt). Then I’ve said back that then there’s no point of having a restaurant dial number on the hotel room if they can’t call back the customer if the food’s ready or not.

Love how cozy it is. It’s a budget hotel but the room is decent enough for a solo traveller on a short stay. But if comes as a couple, will seem a bit stuffy. There is also a bus stop by the side of the hotel that brings you from Heathrow Central Bus Station at Terminal 2 to the Ibis Hotel at the stop called Nene Road. Take the bus 111 and 285. Bus fare is £1.75. Mind that this hotel is not within walking distance to the airport so you have to take either a bus or a taxi. Taxi fare is roughly around £30. There is also a gas station in front of the hotel for you to grab quick snacks in case you haven’t got anything else to eat.

Stayed in June 2024

Bit pricey

Good breakfast and friendly staff

Stayed in May 2024

For the quality of the room was slightly pricey, but that's London and airport prices for you. Relative to other options probably one of the cheaper properties

Good location close to Heathrow Terminal 2 & 3 with bus stop outside hotel that takes you directly to Heathrow Bus Terminal

Stayed in May 2024

A little noisy could hear running water from other room

Clean comfortable

Stayed in April 2024

The food No late checkin.

Loved the complimentary tea and coffee.

Stayed in June 2024

Location was good if you need to be near the airport. Breakfast was good

Stayed in May 2024

Have stayed here before. Love the proximity to the airport and the price was worth it also! Will keep coming back to this Ibis when in London.

Stayed in May 2024

I didn’t realise parking was an additional cost. This wasn’t clear when I booked and detracted to the value for money aspect

It was just an overnight airport stay. Rooms were small but clean and tidy and what I expected. The restaurant was fair and the meal ok.

Stayed in May 2024