9 West Quay Road, Southampton, SO15 1RA, United Kingdom
#24 of 34 hotels in Southampton
Guests' ChoiceBased on 2859 hotel reviews
7.5Cleanliness
8.1
Comfort
8.0
Location
8.8
Facilities
7.5
Staff
8.5
Value for money
7.6
Free WiFi
7.4
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End of dialog contentReviewed: 29 June 2024
Saul
United KingdomThe internet could be better (faster) in the rooms.
The hotel is cheap and cheerful, a small comfortable room that is exactly what you need for a night with adequate facilities. The lobby was fresh and clean, the staff super friendly and helpful. The 24/7 bar was fun to get back to after our event.
Stayed in June 2024
Reviewed: 28 June 2024
Paula
United KingdomThe breakfast had so little options, and for the price, I thought the room facilities would be better… they were clean but a bit old. No ac, and it was 27 degrees that day.
The room was clean, the window view was really nice (the docks)
Stayed in June 2024
Reviewed: 27 June 2024
Tim
United KingdomThe aircon in the room was not working very well at all other than that it was fine
Breakfast was fantastic with a great choice of food . The drinks were great aswell
Stayed in June 2024
Reviewed: 27 June 2024
Elaine
United KingdomStaff were so friendly and helpful. The menu in the restaurant was great and good value for money. Room was clean and comfortable with everything needed.
Stayed in June 2024
Reviewed: 26 June 2024
Richard
United KingdomRoom fine but basic. One lift.
Great location near to train station and cruise terminals. Friendly, efficient staff. Good breakfast. Clean room.
Stayed in June 2024
Reviewed: 24 June 2024
Shirley
United KingdomAir conditioning.
Location
Stayed in June 2024
Reviewed: 24 June 2024
Yvonne
AustraliaNothing
Well located with extremely friendly staff
Stayed in June 2024
Reviewed: 24 June 2024
Phyllis
United KingdomWe arrived late evening about 9.30 and hadn't eaten as we were travelling and got caught up in the Southampton football fans celebrations. (the fans were excellent gave me a seat on the train and carried my suitcase). Staff could have directed us to Tesco or Asda for sandwiches as hotel wasn't serving any food. At the time we didn't realise how close the shops were to the hotel. The hotel is very busy and room could have benefitted from a freshen up
Staff were helpful, location of hotel excellent- 10 min walk to cruise terminal, 5 min walk to rail station and 5 min walk to shopping centre Rooms and bed were comfortable. Slept really well.
Stayed in May 2024
Reviewed: 24 June 2024
Colin
United KingdomNothing
Location
Stayed in May 2024
Reviewed: 24 June 2024
Penelope
United StatesNothing
Great location for port and shopping centre. Free parking for 20 minutes if you’re dropping off otherwise £10 if you’re staying.
Stayed in June 2024
Reviewed: 23 June 2024
Georgina
United KingdomGood breakfast
Stayed in May 2024
Reviewed: 23 June 2024
John
United KingdomThe shower tray was too shallow. The coffee machine in the restaurant was not good. I asked for a latte, and I got half a cup
The staff was very friendly. The room was comfortable. The facilities were excellent
Stayed in June 2024
Reviewed: 20 June 2024
Christine
United KingdomThe fire alarm went off at 5 a.m. and it took around 20 minutes for it to be switched off, by which time most people had started to evacuate, therefore unable to get back to sleep afterwards.
The hotel was very clean, and the staff very welcoming and helpful. Also perfect location for getting the Port next morning to begin our cruise.
Stayed in June 2024
Reviewed: 20 June 2024
Barry
United KingdomRoom a bit bland
Location to the event ,
Stayed in June 2024
Reviewed: 20 June 2024
Donald
United StatesConvenient location and good Ibis dependable facilities.
Stayed in June 2024
Reviewed: 19 June 2024
Karen
AustraliaGreat location for the cruise port. Close to shopping centre and public transport.
Stayed in May 2024
Reviewed: 18 June 2024
George
United KingdomDoor cards ďid not work well. Rooms a bit tired .
Staff friendly
Stayed in June 2024
Reviewed: 17 June 2024
Gp
United KingdomSome of the room fittings a little tired
Location, view of the docks
Stayed in June 2024
Reviewed: 16 June 2024
Karen
United KingdomEverything
Very helpful staff
Stayed in June 2024
Reviewed: 15 June 2024
Mark
United KingdomAlthough not Ibis budget , it's still not up to either Travelodge or Premier
Excellent position for the cruise ship
Stayed in May 2024
Reviewed: 15 June 2024
Whitehead
United KingdomGood location for cruise terminal
Stayed in May 2024
Reviewed: 14 June 2024
Mariana
PortugalRooms and bathrooms need refurbishment
Reception team very helpful and friendly
Stayed in June 2024
Reviewed: 14 June 2024
Heather
United KingdomLocation and value for money - port views, 10 minutes easy walk to city centre retail park 5 mins Inc IKEA Nothing to dislike x comfortable clean room and decent bathroom - tried to book a 2nd night - weekend rates soared
Stayed in May 2024
Reviewed: 14 June 2024
Lynn
New ZealandThe evening service in the dining room was very slow. Would have liked a small fridge in our room
Great location for the cruise terminals and the rail link
Stayed in May 2024
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