Charles Street, Manchester, M1 7DG, United Kingdom
#81 of 118 hotels in Manchester
Guests' ChoiceBased on 5309 hotel reviews
7.5Cleanliness
7.9
Comfort
7.9
Location
8.6
Facilities
7.7
Staff
8.7
Value for money
7.8
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 June 2024
Lorraine
United KingdomReception area not a definite area - thought it was a shared computer/IT space for public use - no signage. Beds and pillows were too hard and very uncomfortable
Easy to find and close to where we needed to go
Stayed in June 2024
Reviewed: 19 June 2024
Kyle
New ZealandGood room. Good location. Good breakfast.
Stayed in June 2024
Reviewed: 18 June 2024
Richard
United KingdomGreat location, breakfast was plentiful and fresh
Stayed in June 2024
Reviewed: 18 June 2024
Graeme
United KingdomLooked a bit tired, door to toilet wouldn’t shut, few other little bits that really should have been fixed, also wasn’t happy that we turned up about 1:45, explained to reception that we’d wait till 2 to check in as per email confirmation but then got told it’s 3 as you’ve changed times, surely you have to honour what you promised. We had to sign up to some loyalty scheme to get in earlier, bit of a con really.
Convenient
Stayed in June 2024
Reviewed: 18 June 2024
Anthony
United KingdomNot a lot but although it had a bar didn’t feel like bar n not always manned ( or manned by receptionist)
Location for central Manchester n not bad sized room.
Stayed in June 2024
Reviewed: 18 June 2024
Paul
United KingdomQuite expensive for what it is.
Very comfortable and clean. Lots of shops, bars etc right outside.
Stayed in June 2024
Reviewed: 18 June 2024
Stephanie
United KingdomBathroom was not that clean on arrival and stained, room for to warm aircon blew out hot air
Beds comfy, staff lovely
Stayed in June 2024
Reviewed: 17 June 2024
Simo
FinlandWith Ibis hotels you know what you get. It's nothing fancy, it's definitely not personal in any way (my room was almost an exact copy of the room in Ibis London Shoreditch from last December), but it's clean, safe, very comfortable beds, all the procedures work with no hassle, staff is friendly and helpful. The location is pretty superb. Train station's just down the street. Everything in centre is within walking distance. Gay village is just around the corner, if you're looking for the best parties in town, even as a straight person.
Stayed in June 2024
Reviewed: 16 June 2024
Lindsay
United KingdomToo close to night clubs, very noisy. Very expensive for what I would class as a basic hotel but we were in Manchester when Foo Fighters and Liam Gallagher were on the same night so unfortunately one of those weekends where hotel rooms were at a premium and they take advantage of that.
It was clean
Stayed in June 2024
Reviewed: 16 June 2024
Michelle
United KingdomWindows can't open fully which is understandable but it was a bit warm
Great location friendly staff lovely clean well equipped rooms great value
Stayed in June 2024
Reviewed: 16 June 2024
Charlie
United KingdomNo issues - although is very basic and clearly targeted at younger/students. Did feel overpriced for a budget hotel. The bathroom is like a pod in the room that you step into. Personally wouldn’t do more than 1/2 nights. TV didn’t work - did try work it out but seemed to be missing a few wires (didn’t explore getting it sorted as we weren’t there longer enough so unsure if it was broken or easily sorted)
Met our needs for 1 night stay, very basic and student area. The location was good enough for us, reasonably close to Manchester Academy - we walked there and Uber back.
Stayed in April 2024
Reviewed: 16 June 2024
Kelly
United KingdomRoom really warm and quite noisy from the outside
Friendly, helpful staff, value for money
Stayed in June 2024
Reviewed: 16 June 2024
Joel
United KingdomWithin walking distance to a local gig, and including breakfast
Stayed in May 2024
Reviewed: 16 June 2024
Julie
United KingdomPaying £10 for early check in when room was ready
Great location. Good value for money.
Stayed in June 2024
Reviewed: 14 June 2024
Helene
United KingdomThey renovated the entrance
Stayed in June 2024
Reviewed: 13 June 2024
Ali
Saudi ArabiaLocation
Stayed in June 2024
Reviewed: 13 June 2024
Taylor
United KingdomToilet felt like a supersized airplane toilet.
Perfect location with friendly staff and decent sized room.
Stayed in April 2024
Reviewed: 13 June 2024
Angela
United KingdomQuite a walk to City Centre.
Close to Oxford Road Station. Room was basic and small but well designed and clean. Really good value for money.
Stayed in June 2024
Reviewed: 13 June 2024
Nikki
United Kingdomsome marks/stains on bedroom carpet. scrambled egg was rubbery! parking (recommended location) was expensive. hotel was expensive for the quality - not value for money.
easy to find, car park within view of the hotel. greeting at check in was nice & staff member very helpful. lift to all floors. room was decent size & decor. nice view. quiet - no disturbance at night. comfy bed & room temperature. great location, easy walking distance to tram stop. breakfast options pleasant.
Stayed in June 2024
Reviewed: 11 June 2024
Jianu
United KingdomExcellent for the price,spotless clean , good quality breakfast, lovely coffee and plenty. Staff polite and welcoming. I will definitely use again. Unfortunately there is no parking but it’s a private parking next door. Happy experience.
Stayed in June 2024
Reviewed: 11 June 2024
Anne
United KingdomMore tea and coffee in the room, so you don't keep having to ask Reception.
Location was great. Check-out was 12pm, which meant we didn't have to rush in the morning! 🙂
Stayed in June 2024
Reviewed: 11 June 2024
Margaret
Isle of ManEasy to find
Stayed in June 2024
Reviewed: 11 June 2024
Rosalind
United KingdomFelt a bit tired and dated
Good location, not far from the centre
Stayed in June 2024
Reviewed: 10 June 2024
Robert
United KingdomA bit soulless but what I suspected for the price and location.
Clean and comfortable. Fine for one night.
Stayed in June 2024
El Cortijo, Spain
Skopje, North Macedonia
New York, USA
Cologne, Germany
Soldeu, Andorra
Hovborg, Denmark
Banská Bystrica, Slovakia
Gorleston-on-Sea, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content