Malthouse Avenue, Cardiff Gate Business Park, Cardiff, CF23 8RA, United Kingdom
#38 of 45 hotels in Cardiff
Guests' ChoiceBased on 2392 hotel reviews
7.5Cleanliness
8.0
Comfort
7.9
Location
7.8
Facilities
7.6
Staff
8.7
Value for money
7.7
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 1, 2023
Richard
United KingdomAll was ok with the hotel couldn't fault it at all,
Stayed in August 2023
Reviewed: August 28, 2023
Brigitte
United KingdomThe room smelled as though dogs had stayed there or the hoover was not clean. The sink had a mass of hair entangled in the plug hole and a pubic hair in the shower.
The staff were lovely, the bed was really comfy.
Stayed in August 2023
Reviewed: August 28, 2023
Graham
United KingdomFriendly staff and all facilities clean working. Breakfast was fine.
Stayed in August 2023
Reviewed: August 24, 2023
Anthony
United KingdomLocation
Comfort
Stayed in August 2023
Reviewed: August 24, 2023
Roy
United KingdomBreakfast was good.
Stayed in August 2023
Reviewed: August 21, 2023
Emma
United KingdomThe only real problem with the hotel were the other guests and their lack of respect.
It was conveniently located and it was good that opposite there was a service station which had food etc. The hotel itself had a bar and a pool table which was good.
Stayed in August 2023
Reviewed: August 21, 2023
Simon
United KingdomTv in communal lounge didn't work
breakfast and room comfortable. Room clean and shower room clean
Stayed in August 2023
Reviewed: August 20, 2023
John
United KingdomCost not value for facilities offered
Shower and bed were good
Stayed in August 2023
Reviewed: August 20, 2023
Peter
New ZealandRoom was large and comfortable
Stayed in June 2023
Reviewed: August 20, 2023
Summersdog
United KingdomI know the hotel is on a buisness park and service station but there is no pavement to walk to the pub which was only 6 mins away so couldnt have a drink because of driving back to hotel, plus when it went dark a bit dangerous on foot with cars coming on and off.
First time stayed in ibis, excellent position for sightseeing things we did were about 20 mins away either direction, plenty of carparking, breakfast good selection of hot and cold food, bar in hotel reasonable priced drinks, staff friendly on arrival, the room was basic but a good size
Stayed in August 2023
Reviewed: August 18, 2023
Caitriona
IrelandNothing
Lovation
Stayed in August 2023
Reviewed: August 16, 2023
Nikki
United KingdomGood choices were lacking
Stayed in August 2023
Reviewed: August 14, 2023
Roselyne
FrancePoor breakfast quality Shame we couldn’t t fully open the window
Spacious bedroom
Stayed in August 2023
Reviewed: August 14, 2023
Jacquie
United KingdomThe surfaces in the bedroom were sticky and didn't feel clean. No bin in bathroom. Breakfast was a bit disappointing. Self service which was fine but had to ask for items (no forks/no eggs etc.) I chose this location because I wanted somewhere quiet. The location was quiet but the inner doors of the hotel were noisy .
Rooms were fine, bathroom good, reception good, staff friendly and efficient.
Stayed in August 2023
Reviewed: August 12, 2023
Simon
United KingdomStaff were very friendly and helpful
Stayed in August 2023
Reviewed: August 10, 2023
Peter
United KingdomThe lady at the check in counter. It was raining and we were very tired from travelling. I approached reception at 2:40pm and was told I would have to pay another nights tariff if they let us in then. We sat in the carpark and when we checked in at 3pm she couldn’t work the credit card machine and asked if we had enough money in the account to pay the bill. This was offensive. I had to show her how to use the machine properly. No customer regard at all.
The position, the comfortable bed, the lovely cleaner who was cleaning the glass entrance doors and greeted us with a big smile and warm greeting.
Stayed in August 2023
Reviewed: August 7, 2023
Miles
United KingdomNothing specific. The location was nothing special, but it was ideal for a one-night stopover en route to another part of the country.
The breakfast was superb! Excellent value for money, given the room that I had plus the fab breakfast. Everything was great - thank you!
Stayed in July 2023
Reviewed: August 7, 2023
Andy
United KingdomThe price was far too much for the facilities,, it was very budget hotel. Staff were not very helpful. Never had this before. If you want early check-in, you have to pay !
Location: The bed was comfy and slept well.
Stayed in August 2023
Reviewed: August 6, 2023
Michelle
AustraliaNo fridge, fan or air conditioner
Size of the room was great and the bed was comfortable. Easy access off the M4.
Stayed in August 2023
Reviewed: August 3, 2023
Darren
United KingdomTraffic
Location clean
Stayed in August 2023
Reviewed: July 31, 2023
David
United KingdomThe way Booking.com customer service handled their mistake and tried to blame the hotel for it while I was there.
Perfectly fine with everything and the reception was more than helpful when Booking.com had truly messed up my Booking.
Stayed in July 2023
Reviewed: July 31, 2023
Ken
United KingdomBreakfast price
Very friendly staff member. Clean and convenient
Stayed in July 2023
Reviewed: July 30, 2023
Ilja
United KingdomThe carpet could have been a bit fresher. The smell in the room wasn't the best. Furniture needs upgrading.
Stayed in July 2023
Reviewed: July 29, 2023
Amy
United KingdomRooms were a little dull and were dated. Facilities very basic for the cost per night
Near to get food from services, rooms were clean and it was located well to go to various attractions
Stayed in July 2023
Reviewed: July 26, 2023
Ann
United KingdomSelection of food available for evening meal was not to our taste. The roadside sign could be better, brighter and more noticeable.
Clean and comfortable room. Excellent breakfast. Plenty of parking spaces available (Remember to register at reception for parking permit!)
Stayed in June 2023
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