700 Bath Road Hertz House Cranford, Cranford, Hounslow, TW5 9SX, United Kingdom
#5 of 11 hotels in Hounslow
Guests' ChoiceBased on 7800 hotel reviews
7.0Cleanliness
7.7
Comfort
7.7
Location
7.8
Facilities
7.2
Staff
7.9
Value for money
7.5
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 4, 2024
Spinderjeet
United KingdomAir conditioning
Stayed in May 2024
Reviewed: June 4, 2024
Boseda
United KingdomNot enough staff on reception when I checked in at 11pm. There was a que and only one person for about 30 minutes.
Stayed in May 2024
Reviewed: June 4, 2024
Debra
AustraliaOnly 1 lift was working so not good when everyone was leaving in the morning with suitcases had to carry heavy suitcase down the stairs as it kept going past our level and when it came back down was full.
Clean and friendly. Food was good value.
Stayed in June 2024
Reviewed: June 3, 2024
Candice
JamaicaI didn't enjoy breakfast but that might have been my fault since I decided to have eggs.
The service staff is friendly, location of the hotel is great whether you take the airport shuttle or public transport. The room was clean and comfortable but don't expect anything spectacular, it meets your basic needs. I would visit again if I needed to be in that area, but I wouldn't choose eggs for breakfast next time.
Stayed in June 2024
Reviewed: June 3, 2024
Richard
United KingdomCan't think of anything.
Like the fact the hotel had a bar.
Stayed in May 2024
Reviewed: June 3, 2024
Natalia
AustraliaOur rooms were ready but we still had to wait till 3 to drop our bags at our room ... I find it annoying but we didn't even get back to the hotel till like 10:30 pm .. I spent maybe 5 hours in total in the hotel.
The place was super clean. There was an early bag drop off in a storage space.
Stayed in May 2024
Reviewed: June 2, 2024
Christopher
United KingdomOut of the control of the staff, one elevator was broken at the time meaning all guests were trying to get up or down on the same one.
Excellent location for getting to and from the airport. Unfortunately can't remember the name of the girl at reception but she was very friendly which immediately gives a good impression. The room was sizeable, the bed was comfortable and if I needed anything the staff were happy to oblige. There's also the Hotel Hoppa Bus that leaves you to the front door within 10 minutes. Obviously works the other way around as well. Definitely be a choice for me when travelling to/from Heathrow in future.
Stayed in May 2024
Reviewed: June 1, 2024
Andrea
CanadaClean, quiet, had all the facilities I needed. Good breakfast. The taxi driver didn't know about you so dropped me off at another ibis on the same road. I walked, dragging my suitcase and tripped over an irregular pavement and fell, .very which left me in a bad mood. However the facilities cheered me up.
Stayed in June 2024
Reviewed: June 1, 2024
Ikechukwu
United KingdomThe fact that I was charged breakfast for my kids - 3 of them and one did not even eat anything. Compared to similar hotels breakfast for 2 kids came free with full breakfast purchase. So my 3 kids should have eaten for free based on what i was charged.
Good breakfast
Stayed in May 2024
Reviewed: May 31, 2024
Jens
United KingdomCleanliness wasn’t perfect as someone else’s clothing were still in room
Location was perfect stopover for flight out in morning
Stayed in May 2024
Reviewed: May 31, 2024
Louise
United KingdomOnly 1 lift working which was very slow
Convenient to the airport
Stayed in May 2024
Reviewed: May 31, 2024
Luke
United KingdomThe broken handle No postcode on confirmation and 3 ibis same street
Stayed in May 2024
Reviewed: May 29, 2024
Barbara
United KingdomLittle bit to expensive, bus didn’t arrive to that goes to the airport we took an Uber
Very close to the airport, friendly staff, nice clean rooms and very good options for breakfast
Stayed in May 2024
Reviewed: May 29, 2024
Debbie
United KingdomBit of queuing but there were a lot of check ins at the same time
Great room, large and clean, good place to stay when using Heathrow Airport
Stayed in May 2024
Reviewed: May 29, 2024
Dawn
United KingdomOnly one lift working. This made it difficult to get to tools with people waiting. Lifts were small for a hotel catering to people using the airport.
Clean and reasonable price. Staff were helpful and polite.
Stayed in May 2024
Reviewed: May 28, 2024
Egan
IrelandOf 2 lifts only one was operational. Limited selection of evening meals.
Friendly and courteous staff. Proximity to airport.
Stayed in May 2024
Reviewed: May 27, 2024
Evika
United KingdomRoom was smelling for smoke Was asking for open window but did not get Went to shop to by air spray am candle to reduce the smell
Place is nice
Stayed in May 2024
Reviewed: May 27, 2024
Glen
United KingdomOne lift for the entire building meant that sometimes I just took the stairs. You couldn't get more basic, but the price isn't great for what you receive.
The staff are nice and it's near the facilities and eating options nearby
Stayed in May 2024
Reviewed: May 27, 2024
Huiying
United KingdomOne of the elevators was broken and the other one felt like it was on its way. The elevators were small so it can get filled up very quickly if there were anyone with a suitcase, so there was always a really long wait to use it. Whilst the room was clean, it did smell slightly funny as it was not possible to open the window.
The hotel was well located and the staff were helpful, especially as we were able to leave our luggage after checkout. The room itself was clean and tidy. We have stayed in a similarly priced airbnb around Heathrow before and this was miles better.
Stayed in May 2024
Reviewed: May 26, 2024
Eilidhxo
United KingdomHotel is quite a bit away from Heathrow, and despite being on the main road, the bus stops are a small walk from the hotel. The area didn't feel safe to walk at night (just the short walk from the bus was uneasy). If you're looking for a cheap hotel near Heathrow, check out the other Ibis.
Hotel was fine, only booked for 1 night before a flight, but wouldn't stay any longer. Room was clean and staff were friendly. Vending machines downstairs and the restaurant were a bonus for grabbing food to go before travelling
Stayed in May 2024
Reviewed: May 26, 2024
Julie
AustraliaWaiting for the lift one wasn’t working
Easy location for airport
Stayed in May 2024
Reviewed: May 25, 2024
Joanne
United KingdomRoom was a little cold on arrival
Great location, met needs for a pre flight stay
Stayed in May 2024
Reviewed: May 24, 2024
Saman
United KingdomIt was nice and clean and airy. Access wise good.
Stayed in May 2024
Reviewed: May 24, 2024
Moriarty
United KingdomPeople hanging around outside. Foreign males on phones in groups by doors. Very intimidating!!
Stayed in May 2024
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