700 Bath Road Hertz House Cranford, Hounslow, TW5 9SX, United Kingdom
#5 of 11 hotels in Hounslow
Guests' ChoiceBased on 7642 hotel reviews
7.0Cleanliness
7.7
Comfort
7.7
Location
7.8
Facilities
7.2
Staff
7.9
Value for money
7.5
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 14, 2024
Fatemeh
United KingdomCouldn’t open the window is lock
Clean and comfy
Stayed in May 2024
Reviewed: May 14, 2024
Steven
United KingdomOnly one lift working
Stayed in May 2024
Reviewed: May 14, 2024
Hedley
United KingdomThe room had problems with its cooling system...not enough cold air blowing out of the system...from 26.5 C to 24.OO C in just under 40 hours...elecy stays on when you are not in the room luckily.....window locked so not a lot of fresh air.. .
Standard Ibis...quality at an affordable price...the room was bigger than average..
Stayed in May 2024
Reviewed: May 14, 2024
Ruth
AustraliaMy room smelled of cigarette smoke which was very off-putting. People were smoking near the entrance and the bin outside the front door was overflowing and surrounded by broken glass when I went out in the morning.
Location and shuttle service are great if travelling early from Heathrow.
Stayed in May 2024
Reviewed: May 13, 2024
Muralikrishnan
IrelandOne of the lifts never worked for the entire stay. The working lift was too small, considering the number of units.
Location was convenient for Airport and also commutation was handy.
Stayed in May 2024
Reviewed: May 13, 2024
Shoebel
United KingdomRoom was hot, AC wasn't cooling.
Beds were comfortable and tea coffee station was a nice touch.
Stayed in May 2024
Reviewed: May 12, 2024
Corrie
TanzaniaThe one lift did not work and no attempts were made to fix it
Location was okay
Stayed in May 2024
Reviewed: May 12, 2024
Happy
New ZealandYou get what you pay for 🙂, room is cramped for 3 people
Stayed in April 2024
Reviewed: May 12, 2024
Nazim
United Kingdomit is not very good for people who have disabilities. There is only one lift shared between six floors of guests.
The staff were really hard-working and very friendly. The place was kept clean.
Stayed in May 2024
Reviewed: May 12, 2024
Anita
United KingdomFood expensive and some not available
Clean and comfortable bed
Stayed in May 2024
Reviewed: May 11, 2024
Eldridge
SingaporeOnly a lift was working.. serving more than 6 floors..
Can't expect more than a place to crash since arriving late from the airport. Decent place, would recommend!
Stayed in May 2024
Reviewed: May 10, 2024
Ehi
CanadaOnly 1 lift was working and seen as they are tiny we had to wait a while to get down after check out
It was very clean and staff was polite and friendly.
Stayed in May 2024
Reviewed: May 10, 2024
Steven
United KingdomCurtains didn’t fit well
Good location
Stayed in April 2024
Reviewed: May 10, 2024
Tamang
United KingdomAll ok
All good
Stayed in April 2024
Reviewed: May 10, 2024
Rick
United KingdomFixing to lift which was out of order would have sped up transition processes.
Everything was fine but the lift being out of order was absolutely hazardous.
Stayed in May 2024
Reviewed: May 9, 2024
Veronica
United KingdomUncomfortable pillows
Good restaurant and good
Stayed in May 2024
Reviewed: May 9, 2024
Bk-sk
United KingdomOne of the lift was not working for 3 days which caused queues at reception and ground floor.
Stayed in May 2024
Reviewed: May 9, 2024
Lucy
United KingdomNothing
All was good.
Stayed in May 2024
Reviewed: May 8, 2024
Lakshmanan
United KingdomToilet flushout is not cleaned properly
Good place to short stay
Stayed in April 2024
Reviewed: May 8, 2024
Ehsan
IrelandNo fridge
Good value for money, large rooms , daily cleaning
Stayed in May 2024
Reviewed: May 6, 2024
James
United KingdomOne of the lifts was out of action ( purely temporary awaiting repairs), and with the hotel having 6 floors, it was a slight wait, one of my main dislikes was a member of staff let herself into my room around 9am on the Sunday morning 05/05/2024, to see if I had checked out yet, Luckily I had just returned from the restaurant having had breakfast, so I was in my daily attire.
The location on the suited my needs, and was situated with access to the local bus services to connect with the train station, ( or airport, I didn't use the airport service ) and a few local shops a few footsteps away , for a few forgotten items ( toiletries , biscuits etc) and snacks. The noise levels inside the building are extremely low, being close to the airport, excellent for glancing at landing aircraft.
Stayed in May 2024
Reviewed: May 6, 2024
David
New ZealandOnly disappointment was the failure of one of the lifts which caused excessive delays.
Good breakfast
Stayed in May 2024
Reviewed: May 6, 2024
David
CanadaBreakfast was mediocre, but I am comparing it to 2 and 3 stars in Europe, maybe it is special for the UK
Budget hotel and price in line with what I got. Location OK for airport access.
Stayed in April 2024
Reviewed: May 5, 2024
Glen
GuernseyAll of it
Stayed in May 2024
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