700 Bath Road Hertz House Cranford, Cranford, Hounslow, TW5 9SX, United Kingdom
#5 of 11 hotels in Hounslow
Guests' ChoiceBased on 7870 hotel reviews
7.0Cleanliness
7.7
Comfort
7.7
Location
7.8
Facilities
7.2
Staff
7.9
Value for money
7.5
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Lucy
United KingdomNothing
All was good.
Stayed in May 2024
Reviewed: May 8, 2024
Lakshmanan
United KingdomToilet flushout is not cleaned properly
Good place to short stay
Stayed in April 2024
Reviewed: May 8, 2024
Ehsan
IrelandNo fridge
Good value for money, large rooms , daily cleaning
Stayed in May 2024
Reviewed: May 6, 2024
James
United KingdomOne of the lifts was out of action ( purely temporary awaiting repairs), and with the hotel having 6 floors, it was a slight wait, one of my main dislikes was a member of staff let herself into my room around 9am on the Sunday morning 05/05/2024, to see if I had checked out yet, Luckily I had just returned from the restaurant having had breakfast, so I was in my daily attire.
The location on the suited my needs, and was situated with access to the local bus services to connect with the train station, ( or airport, I didn't use the airport service ) and a few local shops a few footsteps away , for a few forgotten items ( toiletries , biscuits etc) and snacks. The noise levels inside the building are extremely low, being close to the airport, excellent for glancing at landing aircraft.
Stayed in May 2024
Reviewed: May 6, 2024
David
New ZealandOnly disappointment was the failure of one of the lifts which caused excessive delays.
Good breakfast
Stayed in May 2024
Reviewed: May 6, 2024
David
CanadaBreakfast was mediocre, but I am comparing it to 2 and 3 stars in Europe, maybe it is special for the UK
Budget hotel and price in line with what I got. Location OK for airport access.
Stayed in April 2024
Reviewed: May 5, 2024
Glen
GuernseyAll of it
Stayed in May 2024
Reviewed: May 5, 2024
Vic_canlnd
United KingdomThe access to the reception and rooms was very slow as there was only 1 lift working. I had to carry my luggage (23Kg) through the stairs because the lift was way too full every time.
The location was excellent and well connected with the airport.
Stayed in May 2024
Reviewed: May 5, 2024
Colleen
AustraliaCustomer service
Location
Stayed in May 2024
Reviewed: May 5, 2024
Marissa
PhilippinesNo telephone in the room. This will be Dangerous during emergency. How can the ill guest can communicate if help is needed? 1 Lift is under maintenance and no one is fixing for many days. Going up and down is totally a challenge. So we have to use stairs or wait for a very long time. Uncomfortable.
Cheapest in the area.
Stayed in May 2024
Reviewed: May 1, 2024
Sophie
United KingdomID checks frustrating when your not staying there for the airport
Easy access to London
Stayed in April 2024
Reviewed: May 1, 2024
Rozana
MalaysiaClose to public transport to heathrow
Stayed in April 2024
Reviewed: April 30, 2024
Chris
United KingdomThe decor of the room was very basic. Whilst this was not particularly a problem for an overnight stop - a touch more colour and a picture would have made a big improvement
Well located to stay before an early flight. Frequent Hoppa bus (free from the airport, only £6 to return the following morning for my flight). Comfortable and quiet considering how close it was to main road. Good shower/toilet facilities. TV in room Staff were helpful and friendly
Stayed in April 2024
Reviewed: April 30, 2024
Kris
AustraliaOnly one working lift. Need to get other lift fixed quickly.
Ideal location, clean and friendly staff
Stayed in April 2024
Reviewed: April 30, 2024
Nicholas
AustraliaFacilities
Location
Stayed in April 2024
Reviewed: April 30, 2024
Katherine
AustraliaChecking in was a complete nightmare, the front desk had long lines. There was only one elevator in use, to go both up and down for all guests on all floors, so it took 20 minutes to go from level 3 to ground floor during checkout.
I enjoyed my sleep and the bed was super comfy once I was finally in my room.
Stayed in April 2024
Reviewed: April 29, 2024
Nicola
United KingdomFood from the restaurant was gross. TV mounted way too high. Ridiculously expensive early check in fee despite the room being available.
Very basic but done well. Staff were very friendly and welcoming. Plenty of bus options for travel to Heathrow and into central London.
Stayed in April 2024
Reviewed: April 28, 2024
Josephine
SwitzerlandThe hotel was good for the price.Not far from the airport.Good bus connections to the city.Room was clean and big.
Stayed in April 2024
Reviewed: April 27, 2024
Amy
AustraliaI couldn’t buy food for my young children in the restaurant, the chef was busy until 830pm which was too late, so my kids ate crisps and chocolate for dinner!
Hotel was modern and clean
Stayed in April 2024
Reviewed: April 26, 2024
Sharon
CanadaVery small, slow elevator. There are 2 but 1 was not working. 3 people with 3 suitcases meant 2 trips. A small inconvenience, but annoying after a long travel day.
Clean, quiet, close to Heathrow
Stayed in April 2024
Reviewed: April 26, 2024
Rob
AustraliaHandy to the airport and worked in well with hotelhopper.
Stayed in April 2024
Reviewed: April 26, 2024
Carolne
United KingdomClean rooms, very comfortable beds, lovely breakfast, friendly staff and convenient location and great value for money. Will definitely stay again
Stayed in March 2024
Reviewed: April 26, 2024
Michael
SingaporeOne of the lift was not working.
My flight was cancelled and arrived the hotel at midnight. Promptly got my room and when we extended our stay for another night, they arrange for the same rooms. Our flight was in the evening and they offered to keep our luggages till 4pm.
Stayed in April 2024
Reviewed: April 25, 2024
Rajeshwari
United KingdomThe staff are not responding properly. I didn’t see cleaning staff in my 3 day stay
Like the room and bed
Stayed in April 2024
Reviewed: April 25, 2024
Eoin
IrelandCorridor noise
Beds Room size
Stayed in April 2024
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