Staff not so helpfull but was ok

Restaurant available with pizza event after 10pm

Stayed in February 2024

Would have loved to have a parking spot included in the price or brought out separately. At the counter found out that overnight stay for car is at extra cost 14 pounds or so. But not a major issue.

Nice classic motel-hostel-hotel type stay with all the comforts inside the room. Nothing super special, but all your needs are covered nicely. Super friendly staff.

Stayed in April 2024

In a perfect world, the noise of the doors opening and closing wouldn’t be so deafening!

The staff are always accommodating, especially Tasneem. Always very happy and helpful. It makes a big difference.

Stayed in April 2024

No fridge

Good staff ample parking

Stayed in March 2024

Great location will all amenities / food/ drinks / bus/ and the airport

Stayed in April 2024

No comment

Bed and tv

Stayed in April 2024

Basic but clean and comfortable.

Stayed in March 2024

The cockroach 🪳🪳

The pillows

Stayed in March 2024

It was further out than expected and can be difficult for the cab drivers to find as there are a few Ibis Hotels along the same road.

The property is close to a bus stop that will take you into the centre of London is approximately 30mins. The property is very basic, no fridge or iron in the room. I didn’t find this a problem, others might. There is a restaurant with basic meals. A cab from the airport will cost you 25 euros. The staff were very helpful with directions and a taxi organised for the day of my departure.

Stayed in April 2024

N/A

Stayed in April 2024

The place was full of teenagers and kids. Thete was 2 bus loads of kids on a school trip from France, and there was another large group from Spain. Plus there were 2 younger boys when we arrived who were playing around unsupervised in the elevators. I realize the congestion and chaos can't be blamed entirely on the property, however getting an elevator took forever. Also our room key wasn't programmed correctly, so when we did manage to get up to our floor we couldn't even access the hallway and had to wait again forever for an elevator to fix the problem. Also reception. Is not on the ground floor, so everyone checking in needs to take the elevators at least twice to get to their rooms. There were no hair dryers in the room. Rooms are very small.

Location and price were good. Breakfast was also good. We paid separately for the breakfast and it was less expensive than paying online.

Stayed in April 2024

The staff & lift

The room

Stayed in March 2024

Dinner very slow

Very helpful receptionist had kept my parcels.

Stayed in April 2024

The floor carpet

Stayed in April 2024

Could have been a bit cleaner.

Good location for London Heathrow.

Stayed in March 2024

Convenient for airport

Stayed in March 2024

The reception is on the first floor. Need to drag the luggage from ground floor to the first floor before checking in.

Very convenient

Stayed in April 2024

For much of the night there was noise from guests in the hallway.

Good location, bus stop directly in front of the hotel.

Stayed in April 2024

Nothing

Stayed in April 2024

Location was good and staff were excellent and very helpful

Stayed in April 2024

Prise

Cleaning

Stayed in March 2024

Very difficult to find hotel transfer bus from Heathrow Terminal 3 arrivals hall. No INFO signs, Hotel bus stop is not marked like a bus stop. There is not transfer bus schedule although busses are operating quite frequently and usually are no full. Transfer bus price (6,80 GBP one way) also seems overpriced. In the opposite direction from hotel to London Victoria station (H98 bus+ tube (metro) line) for one way drive you have to pay just 5,25 GBP for quite a long distance.

Breakfast was quite good, but for me it seems little overpriced. Rooms are quiet and noise does not comes inside the room although Heathrow airport is not far from the hotel. On the street you can hear noise from aircrafts flying above your head. Small shops and little eateries for reasonable prices owned or served by local Asian and Middle East local community,

Stayed in April 2024

I was initially going to give it 10 stars, but I had to knock off 2 when thinking back to the breakfast and the noise at night. Also the fact that the shuttle didn't go to my terminal, but I'm not taking a star off for that. I had to get to terminal 4 but it would only go to terminal 2-3, then I would have had to get another airport bus to terminal 4. I just ended up getting an Uber instead to save hassle. So one star taken off -  I really think I got ripped off on the breakfast. I usually eat anything. I love plane food and hospital food. I can usually eat anything at all, even the dullest food and still think it's good. But the breakfast at this hotel tasted like it was left overnight on a counter and then reheated in the microwave or something. It was really disgusting. It was around £12 for the full English (buffet style) breakfast or £~8 for non-hot breakfast like croissants and cereals (which was the only good part about the breakfast but that's way too much for that) And the second star - extremely thin walls. There was someone walking up and down the hall until around 5am, belching. It was really strange. Slamming doors and talking on the phone, inconsideratly, in the halls. Every time I was about the call the front desk, they went away back into their room or something. I got about 4 hours sleep before a 12 hour journey... So it was very frustrating. Also, the planes going overhead are very loud, but that's expected considering it's an airport hotel. That part has nothing to do with the rating though; It's not too bad, but it is quite loud so I figured I would mention it. If you want an airport hotel, no matter where you go, that will happen. But to wrap it up, I would definitely still come back here, despite those flaws. It's one of the cheapest prices for a hotel in Heathrow area and the pros outweigh the cons imo.

The staff are very friendly, the rooms are very nice and modern. Good lighting. Very clean. Also a perfect size; relatively large. The bed was very comfortable (although it could use extra pillows. There's only two, but that's just me being picky). The internet was relatively fast for an airport hotel (but there's no password per room, so use a VPN for security/safety. Having free wifi with no password at all is a major risk to your personal info/accounts) I like that there is a restaurant and bar right downstairs. I got the butter-chicken burger with chips and it was very good. On the ground level, there is vending machines for food/snacks, drinks, and toiletry stuff like tookpaste and a tooth brush, etc. Rooms have a boiling kettle with tea and coffee. (The room doesn't have a mini fridge in case you're wondering). Definitely a great hotel.

Stayed in April 2024

nice cafe/bar

Stayed in March 2024

Everything was good. Staff were helpful.

Near to Heathrow Airport for our flights

Stayed in April 2024