Lots of rubbish in the corridor as we arrived at 3.30 - 30 mins after checking in time on our email. I would have thought all the tidying up would have been completed way before our arrival? Glass bottles and smashed glasses on the grass outside, potentially dangerous to animals/ children arriving at the front of the hotel. None of that was cleaned up in the two days of our stay. Staff chatting at front desk could have easily cleaned this up. Some one had been sick in the bin on our arrival in the men’s toilets. We told reception about that straight away.

Stayed in April 2024

Walls are quite thin

Close tram link to city centre, quiet area. Polite staff.

Stayed in April 2024

It was all fine

Hotel near airport and tram line at a reasonable rate. 10 minutes taxi ride from airport, 3 minutes' walk from tram stop to get into Edinburgh. Comfortable room for the evening and free coffee.

Stayed in April 2024

Bunk bed was suitable for 6 years old and above. Clear on my booking that my child os4 years old.

Staff friendly and room clean!

Stayed in April 2024

The toilet and shower room door should have been fully closed as the space in the door is a bit throwing us off.

The room is clean and a bit spacious. The staff are accomodating and we loved the breakfast as they served freshly baked croissant and pan eu chocolat

Stayed in April 2024

It was a period of bad and cold weather. A heavier duvet would have been nice but as I said room heating was good.

Heating was very good. Shower was very good.

Stayed in April 2024

The shower wasn't in a separate room.

Very welcoming. Friendly staff.

Stayed in April 2024

The bed in d room is too small for couple ,it should have been bigger than that,for too fat couple the bet won’t fit.

The hotel vicinity was nice and neat very easy location to train buses and stores it very unique to me.

Stayed in April 2024

All ok

Great Location

Stayed in March 2024

Everything was good and no complaints, but if you want to make it even better in future it would have been nice to have some tea/coffee facilities in the room.

The breakfast was very good value for money, and an excellent range of items.

Stayed in April 2024

They have just started to make you pay for parking ....£5 a day not expensive but another extra cost

Stayed here a few times now always clean ,nice friendly staff good location to city centre from the tram just outside and the gyle shopping centre just across the road

Stayed in April 2024

Tiny room and toilet and shower but not deal breakers

Free coffee and tea at reception

Stayed in January 2024

The room looked like a hospital bedroom with mdf furniture and greeny-grey colours; for the price, it was quite unappealing. The breakfast was better across the road as well.

The location and staff were great, I used to live in Edinburgh, so I am not exactly a tourist: I know how to get around the city; for my money, this hotel was very convenient, next to a tram stop and across a supermarket/ shopping center for cafés and take away snacks; it gave me a chance to be with local people rather than hordes of tourists.

Stayed in March 2024

Toilet door & handle quite transparent.Also toilet door opening is just a hole on the glass panel providing a look through into the toilet

The location is close to airport & tram station

Stayed in April 2024

Room was tiny, no privacy for a shower, photos make it look a lot better than it is

Easy to find

Stayed in April 2024

We had a room that had water pouring down wall and left it to dangerous to charge any devices!

Good location

Stayed in April 2024

Rooms are small and very compact. We didn't have much luggage, so it was ok.

We stayed for one night. Location is good, all amenities nearby.

Stayed in April 2024

We booked a specific time for breakfast. There were no sausages or bacon and very little else cooked for over half an hour! We were told it was because of a rush. BUT there were specific time slots so they must have known how many were coming at that time. Was VERY DISAPPOINTED with the service at breakfast on our first morning and didn’t book the next day. Not worth nearly £12 each for NO COOKED food and nobody around to speak to as to why.

The location was fantastic. Also loved the decor. The view and atmosphere in the bar was lovely and the lifts worked well 😀

Stayed in April 2024

Parking should be free for guests

Reasonable

Stayed in March 2024

all went well

Stayed in March 2024

I don't paid for breakfast, but there is no kitchen, no water kettle, no fridge, even no wardrobe. Parking cost 5 GBP per day, but capacity of parking place is not enough. One night I arrived and it was full, I had to park in a prohibited area. My window was above the entrance and I could smell the smoke as people were smoking outside. Clogged waste in the sink. But partly my failure is that I did not address any of this at the reception.

New and clean environment. 24h reception. Nice ambient LED light in room.

Stayed in March 2024

Rooms are very small, we had a room for three adults and this was a squeeze. Breakfast is limited and gets busy very quickly. Limited plug sockets, especially for three adults.

Great location, tram stop near by which goes straight to city centre. Staff were accommodating when asking for more towels and pillows.

Stayed in April 2024

Convenient and accommodating

It was close to airport, we could do a late check in without any problems as our flight was delayed with 2 hours.

Stayed in March 2024

Beds are slightly hard. Would have like more variety of drinks

Easy to get too

Stayed in April 2024

Nothing.

The friendly staff and that they had tea/ coffee 14/7 and a microwave in reception for guests to use. It was lovely and quiet as well

Stayed in March 2024