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Reviews of Hylands Hotel 2 stars

153 Warwick Road, Coventry, CV3 6AU, United Kingdom

#28 of 28 hotels in Coventry

Guests' Choice

Review score

Based on 1732 hotel reviews

4.1

Score breakdown

  • Cleanliness

    5.0

  • Comfort

    5.2

  • Location

    7.0

  • Facilities

    4.7

  • Staff

    6.9

  • Value for money

    5.6

  • Free WiFi

    5.7

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Showing 1 – 25

  • Reviewed: 19 September 2024

    5.0
    It was a mediocre stay
    • Leisure trip
    • Family with young children
    • Family Room (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Poor housekeeping, broken , old fashioned furniture , no good shower facility

    Nothing much . Location is good , very close to Coventry railway station

    Stayed in September 2024

  • Reviewed: 13 September 2024

    5.0
    Not a bad place, but not the best.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    The hotel was dated and could do with a refurb at the earliest opportunity. I was aware of this, but due to the lateness of my booking, there was little choice for me within my budget. Other guests in the hotel were loud, which delayed me getting to sleep. The shower was okay, but I had little control over the water flow and temperature. The hotel served a function, but I have stayed in nicer places.

    The location was okay for a last minute booking.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    Poor cleanliness No Lifts facility No Breakfast

    Stayed just due to the convenience of the place for our visit

    Stayed in August 2024

  • Reviewed: 17 August 2024

    4.0
    Disappointing
    • Business trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Needs a bit of investment. I think the painter had the shakes when decorating. Houses a lot of dss people which makes you feel uncomfortable and worry about belongings in room. Shame as it has the makings of a good hotel if the clientele was better.

    Parking ok. Staff on reception helpful

    Stayed in August 2024

  • Reviewed: 4 August 2024

    4.0
    Not too bad
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Dusty curtains

    Staffs are friendly

    Stayed in August 2024

  • Reviewed: 4 August 2024

    3.0
    Disappointing experience. Overpriced for the facilities offered
    • Leisure trip
    • Family with young children
    • Luxury Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Poorly maintained property. No facilities. Noisy environment. Restaurant non functional

    Location. Close to Coventry train station

    Stayed in July 2024

  • Reviewed: 21 July 2024

    4.0
    Disastrous
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room was not good

    It was close to the rail station

    Stayed in June 2024

  • Reviewed: 14 July 2024

    5.0
    Cheap , comfy and relatively clean . Basic maintenance would really improve things
    • Leisure trip
    • People with friends
    • Family Room (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Second time in the same room with a toilet that does not flush !!! Reported it first visit as it did not flush at all , now it has a 2 second flush .

    Great location and price

    Stayed in July 2024

  • Reviewed: 8 July 2024

    4.0
    Room for improvement
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    My room was not cleaned and the restaurant was closed. I should have been informed of this in advance

    Staff were excellent and my room was comfortable and with a roomy bathroom

    Stayed in July 2024

  • Reviewed: 16 June 2024

    5.0
    Passable
    • Family with young children
    • Family Room (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Pungent cigarette smell in the room but windows can be opened!

    Fair for the price. Clean sheets and towels.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    4.0
    Disappointing
    • Solo traveller
    • Family Room (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Well shower hardly worked and place just seems very dodgy with people using it

    It was cheap

    Stayed in June 2024

  • Reviewed: 6 June 2024

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel felt run down and in need of investment and upgrading - looked very tired and worn.

    Location not far from Warwick Uni, about 10 minutes by car.

    Stayed in June 2024

  • Reviewed: 30 May 2024

    5.0
    Passable
    • Business trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It was not very clean, it smelled like tobacco and weed and at night you could hear noise from the restaurant below, especially Friday and Saturday.

    The staff was nice and it was just 5 minutes away from the train station.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    5.0
    hylands hotel review
    • Leisure trip
    • Family with young children
    • Luxury Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    There was no lift and was mold in rooms and needed a genral refurb

    It was convient in location

    Stayed in May 2024

  • Reviewed: 17 May 2024

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It needs a good refurb the curtains were disgusting carpets stained. But most of all I wasn't happy with all the foreign young men hanging about. We felt unsafe. Shame it used to be a beautiful hotel

    The staff were lovely and the bed linen was nice and clean

    Stayed in May 2024

  • Reviewed: 29 April 2024

    3.0
    Poor
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    The room was baked in a strong smell of smoke and cigarettes even though there's 'no smoking' signs around the whole building. Tried to clear it but ended up having headaches during my stay. Lights were broken and very dim. Shower was very weak and seem to only have hot or cold water. Doors didn't feel secure as wasn't sure if the locks were working correctly and felt loose. Expected a decent place for a night but was below expectations and will look elsewhere.

    Location is 10 minute walk from station and retail park.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    3.0
    Do not take room 031
    • Leisure trip
    • Solo traveller
    • Family Room (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    I was given room 031 on the first floor. It needs burning everything needed replacing and cleanliness was well below the usual acceptable standard the bath was okay for a shower but not clean enough to bath in. A bottle of bleach would of gone a long way but the carpet was filthy

    I stay here fairly often the location is convenient and the staff are always faultless. I'm normally satisfied with the stay

    Stayed in April 2024

  • Reviewed: 28 April 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower would not come out at more than a dribble

    Location

    Stayed in April 2024

  • Reviewed: 22 April 2024

    5.0
    Passable for a one off
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hallway decor on the stairs and landings was poor and dated with very worn red carpet throughout. Even though the room had recently been refurbished, it was evident the flooring hadn’t been changed in the bathroom as this was heavily stained, the bathroom door was damaged and wouldn’t close properly and despite there being tea, coffee and milk in the room there was no kettle.

    Hotel was well placed for the city centre. The reception area gave a good first impression and based on previous reviews, it was evident we were in one of the recently refurbished rooms which was fairly pleasant.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bath had no plug

    Bed was comfortable room was nice size and warm and cozy

    Stayed in April 2024

  • Reviewed: 5 April 2024

    4.0
    Disappointed! Thought we would have been able to get something to eat but so unhelpful!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No food available restaurant on site wouldn’t do takeaway which was strange as we saw someone come out with one 🧐. Three fellas in there and clearly didn’t want to work !

    Newly decorated room clean and not to hot

    Stayed in April 2024

  • Reviewed: 4 April 2024

    4.0
    Disappointing
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    The bathroom shower did not work. Bathroom facilities were poor.

    The staff was hospitable. The bed was comfortable.

    Stayed in February 2024

  • Reviewed: 26 March 2024

    5.0
    Average
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Black mould at the windows. Funky smells throughout the hotel.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Luxury Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Staff rude and unaccommodating, dirty room (found off bits of other people's personal belongings) throughout the hotel dirty sticky floors

    Close to the city Good size room

    Stayed in March 2024

Showing 1 – 25

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