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  5. Reviews of The Royale Chulan Hyde Park Hotel

Reviews of The Royale Chulan Hyde Park Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

23-25, Leinster Square, Westminster Borough, London, W2 4NE, United Kingdom

#668 of 1,017 hotels in London

Guests' Choice

Review Score

Based on 1350 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    8.9

  • Facilities

    7.2

  • Staff

    9.0

  • Value for money

    7.6

  • Free Wifi

    7.3

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: December 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights

    With small kitchenette facility it would be awesome to have a small microwave- wall mounted even

    Staff particularly the manager were extremely helpful

    Stayed in December 2023

  • Reviewed: December 19, 2023

    7.0
    Bayswater at its best
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The bed was incredibly hard, like sleeping on a floor, no give in it at all. I did ask to have the mattress changed but they couldn't, so another thin bed topper was added, which didn't help. The shower leaked also and although we told the staff the first day we were there, it leaked all through the week. Plus shower head fixed, so awkward for my wife who didn't necessarily want to wash her hair at the same time that she was showering.

    Location close to restaurants and shops. Portobello market within comfortable walking distance. Tube stations and bus links good also. Staff helpful and friendly.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    9.0
    Really recommend!
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed was a little firm and could be improved with a simple topper. Also would be great to have a plug for the sink (to do washing up) and a wooden spatula for cooking on the stove top. But this is being picky.

    Staff are amazing - really kind and caring. Love the tall ceilings and the fact that I can open a window for fresh air. Location is excellent and yet it is remarkably quiet for central London.

    Stayed in December 2023

  • Reviewed: December 17, 2023

    9.0
    Great central location, short walk to transport, comfortable room, friendly staff.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was small, but that was fine with me & is normal for central London.

    Friendly staff, fantastic location, really comfortable room.

    Stayed in November 2023

  • Reviewed: December 17, 2023

    7.0
    Alles gut.
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Enges Bad

    24/7 receptionv

    Stayed in December 2023

  • Reviewed: December 16, 2023

    9.0
    Wonderful
    • Business trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    For short stay there is nothing I would find bad or not satisfying

    Location was great, loads of restaurants very close, grocery stores little cafés.. Really nice and neat neighborhood. Walk distance about 3 min to Hyde park, 5-7 min walk to metro. If I come to London again i will definitely stay here.

    Stayed in December 2023

  • Reviewed: December 16, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing.

    The kitchenette n microwave in the room is handy. Located in a nice neighbourhood n close to the tube n buses. Hyde park is nearby.

    Stayed in December 2023

  • Reviewed: December 14, 2023

    6.0
    Good location with parking - hotel is alright
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    I picked it because it had a car park (rare for central London) - not cheap to park but pretty much inline with what you'd expect to spend in the area. The hotel and room were fine - inline with expectations.

    Stayed in November 2023

  • Reviewed: December 12, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some of the facilities were a little warn ..like shower tiles grouting starting to fall out!

    Lovely and clean and tidy! Friendly staff

    Stayed in December 2023

  • Reviewed: December 9, 2023

    8.0
    Good hotel. Would definitely come back.
    • Business trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very small bathroom

    Very clean and confortable

    Stayed in December 2023

  • Reviewed: December 8, 2023

    7.0
    Pretty good.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower just a bit small.

    Love the location. It’s closed to Hyde Park, Notting Hill and plenty of restaurants and cafe within walking distance.

    Stayed in December 2023

  • Reviewed: December 7, 2023

    8.0
    Ideal for short break in london
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Suited our needs and was good value

    1 night stay in basement room. Staff very nice. Room met our needs and was good value. Ideal to park a car although had to pay for it

    Stayed in November 2023

  • Reviewed: December 4, 2023

    6.0
    Nice place if you wish to stay close to Hyde Park. Matresses are quite hard.
    • Business trip
    • Solo traveler
    • Economy Double Room
    • Stayed 2 nights

    I expected a better/more comfortable bed. The bed was sub-par and very solid.

    Room was fine, spacious and nice. Bathroom shower felt a bit small for me, but functioned fine.

    Stayed in November 2023

  • Reviewed: December 4, 2023

    6.0
    Great location and great for crashing for a night, if spending any longer I wouldn’t recommend.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room is tired and need of a renovation. We expected the bathroom to be small in central London but this bathroom was ridiculously small and tight. The central heating was not working properly and the room was freezing with a thin small quilt. My daughter wore her coat to sleep in.

    The location is fantastic and the staff were helpful and friendly.

    Stayed in December 2023

  • Reviewed: December 3, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very noisy

    Clean

    Stayed in December 2023

  • Reviewed: November 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom was a little bit small.

    Location and 24 hour service. Room was clean, towels changed every day.

    Stayed in November 2023

  • Reviewed: November 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 13 nights
    • Submitted from a mobile device

    The bathroom is very small and a little old.

    Good location

    Stayed in November 2023

  • Reviewed: November 23, 2023

    8.0
    Perfect location, not immaculate, would I stay again , absolutely yes thank you
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, but not immaculate, but very satisfied.

    It was clean, perfect location ,no fuss , just ideal for a show and a shop ,

    Stayed in November 2023

  • Reviewed: November 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights

    Duvet for the bed was a bit small (maybe a smaller size than the bed itself? So not great for two people), but then again it was quite hot in the room so not a problem. It would have been lovely if coffee and tea in the room was replaced in the morning.

    Great location, clean and confortable room. Not very big, but an ok size. The kitchen at the room was tiny but we were not cooking so not important for us in particular. Bathroom was a bit more old, still adequate. Cleaning service every day.

    Stayed in November 2023

  • Reviewed: November 19, 2023

    8.0
    Great location, friendly staff!
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was very firm and uncomfortable. Room was boiling hot, I can’t imagine how hot it gets in the summer!!

    Really great location, close to 2 tube stations and only 1 stop away from Paddington!! Staff very helpful and friendly

    Stayed in November 2023

  • Reviewed: November 16, 2023

    9.0
    Comfort and good value for the heart of London
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a little small as was the bathroom however, it was everything promised even a refrigerator and a hot stove. Would definitely stay again.

    Very clean and very knowledgeable staff who went out of the way to make us feel comfortable

    Stayed in October 2023

  • Reviewed: November 15, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    too small bathroom and too much noise

    Stayed in November 2023

  • Reviewed: November 15, 2023

    6.0
    Moderate hotel in a great location
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights

    The toilets are REALLY REALLY small. We kept hitting our elbows and head in the shower area. We had a total of 3 rooms booked with this hotel. We literally have to jump over our luggage as there are no more space left to walk.

    The hotel is in a shabby shape with little maintenance done. However, the location of the hotel is great as there are 2 tube stations that are within walking distance from the hotel. Good selection of food for dining and supermarkets within the hotel walking distance. This is one of the hotel with a more affordable rate in the area if you don't mind the subpar maintenance in the hotel room condition. The hotel staffs are very friendly and helpful though.

    Stayed in October 2023

  • Reviewed: November 15, 2023

    6.0
    Moderate hotel in a great location
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The toilets are REALLY REALLY small. We kept hitting our elbows and head in the shower area. We had a total of 3 rooms booked with this hotel. We literally have to jump over our luggage as there are no more space left to walk.

    The hotel is in a shabby shape with little maintenance done. However, the location of the hotel is great as there are 2 tube stations that are within walking distance from the hotel. Good selection of food for dining and supermarkets within the hotel walking distance. This is one of the hotel with a more affordable rate in the area if you don't mind the subpar maintenance in the hotel room condition. The hotel staffs are very friendly and helpful though.

    Stayed in October 2023

  • Reviewed: November 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Excellent location, safe area, close to public transport, spacious room with small equipped kitchen corner, friendly staff.

    Stayed in November 2023

Showing 76 - 100

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