Nothing.

The kitchenette n microwave in the room is handy. Located in a nice neighbourhood n close to the tube n buses. Hyde park is nearby.

Stayed in December 2023

I picked it because it had a car park (rare for central London) - not cheap to park but pretty much inline with what you'd expect to spend in the area. The hotel and room were fine - inline with expectations.

Stayed in November 2023

Some of the facilities were a little warn ..like shower tiles grouting starting to fall out!

Lovely and clean and tidy! Friendly staff

Stayed in December 2023

Very small bathroom

Very clean and confortable

Stayed in December 2023

The shower just a bit small.

Love the location. It’s closed to Hyde Park, Notting Hill and plenty of restaurants and cafe within walking distance.

Stayed in December 2023

Suited our needs and was good value

1 night stay in basement room. Staff very nice. Room met our needs and was good value. Ideal to park a car although had to pay for it

Stayed in November 2023

I expected a better/more comfortable bed. The bed was sub-par and very solid.

Room was fine, spacious and nice. Bathroom shower felt a bit small for me, but functioned fine.

Stayed in November 2023

The room is tired and need of a renovation. We expected the bathroom to be small in central London but this bathroom was ridiculously small and tight. The central heating was not working properly and the room was freezing with a thin small quilt. My daughter wore her coat to sleep in.

The location is fantastic and the staff were helpful and friendly.

Stayed in December 2023

Very noisy

Clean

Stayed in December 2023

Bathroom was a little bit small.

Location and 24 hour service. Room was clean, towels changed every day.

Stayed in November 2023

The bathroom is very small and a little old.

Good location

Stayed in November 2023

Clean, but not immaculate, but very satisfied.

It was clean, perfect location ,no fuss , just ideal for a show and a shop ,

Stayed in November 2023

Duvet for the bed was a bit small (maybe a smaller size than the bed itself? So not great for two people), but then again it was quite hot in the room so not a problem. It would have been lovely if coffee and tea in the room was replaced in the morning.

Great location, clean and confortable room. Not very big, but an ok size. The kitchen at the room was tiny but we were not cooking so not important for us in particular. Bathroom was a bit more old, still adequate. Cleaning service every day.

Stayed in November 2023

Bed was very firm and uncomfortable. Room was boiling hot, I can’t imagine how hot it gets in the summer!!

Really great location, close to 2 tube stations and only 1 stop away from Paddington!! Staff very helpful and friendly

Stayed in November 2023

The room was a little small as was the bathroom however, it was everything promised even a refrigerator and a hot stove. Would definitely stay again.

Very clean and very knowledgeable staff who went out of the way to make us feel comfortable

Stayed in October 2023

too small bathroom and too much noise

Stayed in November 2023

The toilets are REALLY REALLY small. We kept hitting our elbows and head in the shower area. We had a total of 3 rooms booked with this hotel. We literally have to jump over our luggage as there are no more space left to walk.

The hotel is in a shabby shape with little maintenance done. However, the location of the hotel is great as there are 2 tube stations that are within walking distance from the hotel. Good selection of food for dining and supermarkets within the hotel walking distance. This is one of the hotel with a more affordable rate in the area if you don't mind the subpar maintenance in the hotel room condition. The hotel staffs are very friendly and helpful though.

Stayed in October 2023

The toilets are REALLY REALLY small. We kept hitting our elbows and head in the shower area. We had a total of 3 rooms booked with this hotel. We literally have to jump over our luggage as there are no more space left to walk.

The hotel is in a shabby shape with little maintenance done. However, the location of the hotel is great as there are 2 tube stations that are within walking distance from the hotel. Good selection of food for dining and supermarkets within the hotel walking distance. This is one of the hotel with a more affordable rate in the area if you don't mind the subpar maintenance in the hotel room condition. The hotel staffs are very friendly and helpful though.

Stayed in October 2023

Excellent location, safe area, close to public transport, spacious room with small equipped kitchen corner, friendly staff.

Stayed in November 2023

The Wi-Fi connection was terrible!

Amazing location, close to Underground stations and Bus stops, commercial area in the neighborhood and a very comfortable place

Stayed in November 2023

Size of the room

Value for money. Location

Stayed in November 2023

The location and the neighborhood.

Stayed in October 2023

Size of the room is very small. The kitchen area small.

Staff and location are magnificent

Stayed in November 2023

The room, especially the bathroom is cramped. The shower fixtures were problematic and the drain had a crack in it that apparently let water through to the office below.

The Chulan is in a great spot. Convenient for the buses and tube. The staff were very helpful and gave some good advice. There are also some good places to eat nearby. The line the Bayswater tube station is on gets you to most of the big attractions fairly easily and cheaply.

Stayed in October 2023

bathroom

room

Stayed in September 2023