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  5. Reviews of The Royale Chulan Hyde Park Hotel

Reviews of The Royale Chulan Hyde Park Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

23-25, Leinster Square, Westminster Borough, London, W2 4NE, United Kingdom

#668 of 1,009 hotels in London

Guests' Choice

Review Score

Based on 1341 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    8.9

  • Facilities

    7.2

  • Staff

    9.0

  • Value for money

    7.6

  • Free Wifi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 1, 2024

    9.0
    Staff was very helpful and accommodating
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 11 nights
    • Submitted from a mobile device

    No A/C

    Great location

    Stayed in May 2024

  • Reviewed: May 31, 2024

    8.0
    Good place to sleep close to public transport
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 5 nights

    There was water leaking from the ceiling in the first room we were given, and as there was electricity (a lamp) close to it, we asked if there's anything that can be done, as it seemed dangerous. The staff was kind enough to arrange us another room, where everything was fine. Moreover, the room was cooler (basement floor), whereas the air was damp and hot in the first room, so the other twin room was better in other ways, as well. A micro-wave oven would have been useful in the room.

    There was a fridge and stove in the room. The location was close to public transport. The staff was helpful and friendly. The beds were comfortable and wide enough.

    Stayed in May 2024

  • Reviewed: May 31, 2024

    8.0
    Good place to stay.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Very small bathrooms. Small rooms but functional.

    Location was good. Quiet but good connections to all attractions. Staff was very helpful and good. Clean rooms .. would stay here again.

    Stayed in May 2024

  • Reviewed: May 31, 2024

    8.0
    Very good location
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The shower that requires mandatory bath cap and has no possibility to direct the water. I understand the bathroom is small due to location limitation but a 3 cm shelf to put the shower gel on, would do wonders for the confort

    Location, clean, easy access

    Stayed in May 2024

  • Reviewed: May 30, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Well located, friendly front of desk. I was on my own so didn't expect a large room or bed for the night. Check-out time was great given my night being a late one! Kitchenette and shower room all good.

    Stayed in May 2024

  • Reviewed: May 30, 2024

    6.0
    Ok if you're not bothered about room
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bath room was very dirty beds where not comfortable and it was very hot in there and then some one came in room at 8.30

    Location

    Stayed in May 2024

  • Reviewed: May 29, 2024

    7.0
    Good value and location
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Smallish rooms

    Location

    Stayed in May 2024

  • Reviewed: May 27, 2024

    7.0
    Good location close to amenities
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    very hot room no aircon to help the situation and we went in April

    ventilation poor

    Stayed in May 2024

  • Reviewed: May 26, 2024

    8.0
    It is in a convenient location
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Bathroom. It was too small. But I suppose value for money

    Check in. Location. Comfortable beds. It is most convenient

    Stayed in May 2024

  • Reviewed: May 23, 2024

    9.0
    Great hotel in a great location
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Just as a side note, it would be good to have an hair dryer in the room. .

    Great location, quiet in the night. Comfortable beds. Friendy staff. Overall had great couple of days there.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 3 nights

    in the rules of the room, it was said that the door of the shower cabin should be closed well so as not to get the room wet, but the door itself did not work and it was good that we could hold the door for each other. What to do for those who remain alone?

    location was great very nice city center with lot of shops and restaurants. Would I go back again? would definitely look at other places for a similar price.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    7.0
    Very comfortable beds at an excellent location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room space is not organized very effectively, the room is somewhat uncomfortable, despite not being too small. Strange smell in the bathroom, probably a bit mouldy (not visible).

    Top location; the most comfortable bed and pillows I've had at a hotel for quite a while now; very friendly staff.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    7.0
    Brill hotel, good value for money and room as expect. Would definitely use again if staying in London but would upgrade
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very firm mattress. Room could do with a fresh paint and update. Some cracks in bathroom but did not effect use of items. Not fault of hotel but would recommend upgrading to room with a window as basement rooms get very hot especially when 20°+ outside

    Brill location, marjoity of tube lines could be accessed within 20 mins walk. Good value for money. Safe and easy to access car park for reasonal price. Fridge in room very usual and more than enough space for 2 people

    Stayed in May 2024

  • Reviewed: May 17, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Slept in a basement, sink too close to the toilet, difficult to open windows as they were sliding windows so you couldnt leave them open for fresh air as someone could potentially enter the room.

    Great location, very close to the park, safe, great place to explore central London

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Personnel is very helpful, 24h reception Public transport is close. Lot of shops and restaurants in the area

    Stayed in May 2024

  • Reviewed: May 13, 2024

    7.0
    Good hotel for a short holiday
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    When you go to bed you need a stone to kill the lights in the room because there's no switch. No shelf or bedside table to put your phone on (which you need because you have to use the flashlight when you go to sleep). And they should give their plumber a stern look :-; The No 1 button from the loo didn't work so you always had to do a full flush. Hot and cold water pipes of the bathrom sink were installed the wrong way around, so you never get the temperature you expect.

    The hotel is in good condition and there's a car park in the back (to be booked seperatly via yourparkingspace.co.uk). Hyde Park and Queensway Tube station are just a couple of metres away. There's a small kitchenette.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    great stay
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    comfortable beds and nice hotel. liked the location.

    Stayed in April 2024

  • Reviewed: May 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Luxury Double Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Super small bathroom. Smaller than a bed

    Nothing

    Stayed in April 2024

  • Reviewed: May 5, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The room and toilet is too small...

    Reception staff good service

    Stayed in May 2024

  • Reviewed: May 3, 2024

    9.0
    Clean, comfortable and good value for money.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights

    Nothing to dislike. It was good value for money in the centre of London

    Location and on site parking which is very unusual in central London

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    Convenient stopover for a restaurant visit
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No view from window onto the street as shutters permanently closed and only a high window to give light. For obe night this wasn’t a problem

    Location, cleanliness.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    TV was jokingly old. Cable was showing some channels, but not all that were in the TV menu. Everything was quite cramped - corridors narrow, room - quite small. Bathroom was decent size, but the shower itself was also small.

    The area is quite nice, green and quiet for London. Two subway stations are nearby, as well as pubs, shops, and anything else you might need. The room had a fridge, stove, sink, and some dishes. Additionally - there was an instruction for food delivery.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Perfect location
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There weren’t any window blinds. If you don’t wear an eye mask you might struggle to sleep.

    Location

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    comfortable stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The room on ground floor did not have any window, hence not well ventilated.

    Helpful staff, clean property, excellent location.

    Stayed in February 2024

Showing 1 - 25

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