10a Chestnut Plaza, Newham, London, E20 1GL, United Kingdom
#239 of 1,009 hotels in London
Guests' ChoiceBased on 2553 hotel reviews
8.4Cleanliness
9.0
Comfort
9.1
Location
9.3
Facilities
8.7
Staff
8.9
Value for money
7.9
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 14, 2024
Colin
United KingdomThe terrace bar service was poor on the day we were there.
Very well equipped and comfortable room. Well located for our needs.
Stayed in May 2024
Reviewed: May 14, 2024
Christopher
United KingdomThe price of drinks in the bar - £9.60 a pint - ouch!
Great location for shopping at Westfield and visiting ABBA Voyage
Stayed in May 2024
Reviewed: May 13, 2024
Janel
United KingdomNice
Clean and tidy
Stayed in April 2024
Reviewed: May 10, 2024
Arran
United KingdomSafe was not working in room, this had no power
Room was beautiful, great breakfast and terrace outside reception sets the mood well
Stayed in May 2024
Reviewed: May 6, 2024
Andrew
IrelandBreakfast is expensive but excellent.
Good big well appointed rooms with quality fittings. Nice coffee bags on offer instead of the usual fiddly packets of Nescaf-dust. Lovely big bed and quality linen. Well soundproofed.
Stayed in May 2024
Reviewed: May 6, 2024
Caroline
United Kingdomnot much tea and milk and no biscuits. Only bin was in the bathroom - a pain when making tea etc.
Great bed and coffee lovely comfortable bed linen and pillows -
Stayed in May 2024
Reviewed: April 30, 2024
Mizjenu
NetherlandsThe location and helpful staff
Stayed in April 2024
Reviewed: April 29, 2024
Chantal
United KingdomDid not realised despite breakfast included in the room price. That if you wanted it delivered to the room. It is £25.00 each plus the delivery. Always thought we only just paid for the delivery of £5.00. I think it should be made clearer. Next time we will book room only. And then have the breakfast in our room that way.
Nice hotel. Very close to the stadium & the station. Staff very friendly.
Stayed in April 2024
Reviewed: April 27, 2024
Saulė
LithuaniaOverpriced breakfast. View from the room window was quite boring but it doesn't really matter anyway.
Nice hotel room, comfortable beds. Right next to a shopping mall with food court. Easily reachable with DLR from City Airport and quick to reach King's Cross with a train.
Stayed in April 2024
Reviewed: April 26, 2024
Jon
United KingdomLocation to Underground and Westfield. Ideal
Stayed in April 2024
Reviewed: April 25, 2024
Ikemefuna
NigeriaThat the windows could not open for fresh air
The location
Stayed in March 2024
Reviewed: April 24, 2024
Sam
United KingdomReception staff could have been more knowledgeable
Breakfast was nice and stay very comfortable
Stayed in April 2024
Reviewed: April 23, 2024
Jon
United KingdomNo concessions on parking
Stayed in April 2024
Reviewed: April 22, 2024
Selina
United KingdomStaff are super helpful and very friendly. Cleanliness 10/10. Stayed for a conference at the hotel so the location was great.
Stayed in April 2024
Reviewed: April 22, 2024
Chrysi
GreeceMore detailed instructions could be provided in advance on how to reach hotel entrance once exiting the Stratford train station.
Comfortable room with enough space, very clean and relaxing. Room's facilities were excellent. The location is very convenient and trains' connection (underground + national rail), towards city's center and airport as well.
Stayed in April 2024
Reviewed: April 19, 2024
Nicholas
United KingdomLocation very close to train station and underground, so ideal for trips into City centre. Location inside the Westfield Stratford shopping centre, perfect for shopping and so many restaurants to choose from.
Stayed in March 2024
Reviewed: April 18, 2024
Jane
United KingdomGreat location for ABBA Voyage and shopping.
Stayed in April 2024
Reviewed: April 18, 2024
Barry
United KingdomNoise at night which was going onto midnight was heard
Location was good
Stayed in April 2024
Reviewed: April 16, 2024
Lois
United States of AmericaThe beds were too soft.
the location was great .
Stayed in April 2024
Reviewed: April 15, 2024
Donna
United KingdomSome of the reception staff could have been friendlier
Location Pleasing spa type relaxing scent as you enter the building Polite staff by door as you initially entered the building Clean hotel Rooms spacious Bathroom clean and modern
Stayed in April 2024
Reviewed: April 13, 2024
Gary
United KingdomThe price of the drinks in the bar were ridiculous over £ 10 for a pint of Guinness.. more expensive than the centre of London ..
Location was excellent
Stayed in March 2024
Reviewed: April 12, 2024
Nigel
United KingdomThe restaurant staff and bar staff were very helpful and conscientious. The room was of a very good standard. The location was accessible and ideal for our purpose.
Stayed in April 2024
Reviewed: April 11, 2024
Ian
United KingdomThe breakfast, which we paid extra for when booking in, had a good selection, but the cooked items were cold
The staff were very friendly, polite and helpful, and the hotel room was clean and well appointed
Stayed in April 2024
Reviewed: April 11, 2024
Heidi
United KingdomThe wifi was terrible and first night we were without (ee didn't work in that area) a room change was suggested but weren't keen to move having unpacked for 6 nights. The second afternoon a solution was found - but was unhappy initially that hotel wifi didn't reach our room.
Nice sized room, very clean and new facilities - staff were friendly :)
Stayed in April 2024
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