19 New Bridge Street, City of London, London, EC4V 6DB, United Kingdom
#295 of 1,013 hotels in London
Guests' ChoiceBased on 139 hotel reviews
8.3Cleanliness
8.9
Comfort
9.1
Location
9.0
Facilities
8.4
Staff
8.9
Value for money
7.7
Free WiFi
8.2
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End of dialog contentReviewed: 22 September 2024
Zhu
ChinaMore choice in Breakfast. The staff is kind. The location is good, for visiting major site seeing places.
Stayed in September 2024
Reviewed: 21 September 2024
Marwan
United KingdomSpacious Room and Bath and super comfy bed. Lovely staff and helpful. Great location with easy access to various London's attractions.
Stayed in September 2024
Reviewed: 5 September 2024
Saba
United KingdomBreakfast buffet could have been better, there was no option for veg sausages
I enjoyed the hotel.
Stayed in September 2024
Reviewed: 2 September 2024
Matthew
United KingdomThe smell of sewage from the Thames
Good location for either walking or tube
Stayed in September 2024
Reviewed: 23 August 2024
Allison
United KingdomOrdering breakfast in-room was complicated with tiny print on my iPhone. Gave up and decided to go down for breakfast instead but food was excellent!
Friendly and helpful staff. Quiet and exceptionally clean hotel. All amenities in room were excellent. Personally find the colour scheme very restful. The bean shaped sofa within the room was great for seating 2 very comfortably.
Stayed in August 2024
Reviewed: 8 August 2024
Dan
United KingdomAutomatic service charge. Only a Chinese restaurant open which wasn’t great for our child and vegetarian dietary requirements
Clean, spacious, good location. Helpful staff
Stayed in July 2024
Reviewed: 25 July 2024
Sarah
New ZealandThe location is fantastic. Across the road from the Tube and such a lovely area to walk around. The room was lovely and it has air con! Yay! Everything was really spacious and comfy.
Stayed in July 2024
Reviewed: 18 July 2024
Hello
Saudi Arabianobody helps with luggage at check-in
very clean & modern
Stayed in May 2024
Reviewed: 8 July 2024
Leiger
EstoniaThe hotel bar was a bit mediocre, but it didn't affect us in a negative way.
Hotel staff was very polite, respectful, helpful and friendly. Room was spacious, clean and quiet. The TV was huge. The location is spot on - close to Thames, metro and railway station and within a walking distance of multiple sights. The overall area felt very safe too.
Stayed in May 2024
Reviewed: 25 June 2024
Bence
SwedenThere isn’t anything to mention
Clean nice size room
Stayed in June 2024
Reviewed: 25 June 2024
Ruth
United KingdomStaff communication was a little difficult, not as streamlined and easy as I'd expect from a 5star hotel Asked for a jug or glass of fresh milk at the bar to take to my room, but was told I'd need to contact housekeeping - I deemed this unnecessary. Breakfast - cooked items not hot, sitting out to get cold.
Location near train station from airport Comfortable bed Clean bathroom and good shower Breakfast serving staff were friendly and helpful.
Stayed in June 2024
Reviewed: 7 June 2024
Farah
United Arab EmiratesAmazing rooms and best hotel breakfast I’ve tried in London!
Stayed in May 2024
Reviewed: 27 May 2024
Gillian
United KingdomBreakfast was a bit disappointing, often you had to wait for food to come from the kitchen for the buffet. Coffee comes 1 cup at a time, . The staff were trying their best but the set up just felt wrong, it just needs a bit of streamlining
The staff were lovely and so very helpful. The room was a great size with a comfy bed and sofa. Great location for sightseeing.
Stayed in May 2024
Reviewed: 29 April 2024
John
United KingdomI did ask if something special could be done as we stayed at the hotel for a special 50th twins birthday. Nothing was done except a few balloons, which was disappointing
Comfortable beds
Stayed in April 2024
Reviewed: 15 April 2024
Norbert
IndiaThe building- not so modern but probably in keeping with the surrounding buildings. Overall service and attention of staff a bit on the slower side.
Room was large and well kept Breakfast was very delightful and had many, many choices. Location- pretty good. Had the tube station just across the road. Most other sites of interest were within walking distance.
Stayed in April 2024
Reviewed: 15 April 2024
Una
United StatesRoom was tiny and dark. Facing an office with many employees so never felt comfortable opening curtains during the day.
Easy check in. Great location transport wise.
Stayed in February 2024
Reviewed: 5 April 2024
Yian
SingaporeWe were initially given a dark room facing the inner courtyard with a wall right outside the windows. We asked to move to a brighter room and managed to do so the next day.
Great location, quiet room, comfortable bed, good breakfast
Stayed in April 2024
Reviewed: 13 March 2024
Piotr
Polandall ok,but I think there will be a coffe machine,like other hotels. of course the coffee is serwed,but it s sometimes easier to make it by yourself
typical british. maybe more veggies
Stayed in March 2024
Reviewed: 11 March 2024
Hsiangyi
TaiwanNothing
Location is very good
Stayed in March 2024
Reviewed: 9 March 2024
Bollywood
IrelandLocation service and facilities
Stayed in February 2024
Reviewed: 2 March 2024
Hussein
United Arab EmiratesThe offering as 5 stars it’s very basic and staff and room service not up to standard
Very good and clean
Stayed in March 2024
Reviewed: 12 February 2024
Nils
GermanyBar was closed 1030 pm on sunday evening, steak restaurant on site not very good
Perfect location directly at dtation blackfriars
Stayed in February 2024
Reviewed: 19 December 2023
Pamela
AustraliaNot much nearby in terms of restaurants etc. but just a couple of tube stops away or a walk
V quiet and very large room right by St Paul’s Cathedral and Blackfriars station
Stayed in December 2023
Reviewed: 23 October 2023
Joe
United KingdomTowels should be changed daily
Location & comfortable
Stayed in October 2023
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