19 New Bridge Street, City of London, London, EC4V 6DB, United Kingdom
#306 of 1,015 hotels in London
Guests' ChoiceBased on 106 hotel reviews
8.4Cleanliness
8.9
Comfort
9.1
Location
9.0
Facilities
8.5
Staff
8.9
Value for money
7.8
Free WiFi
8.5
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End of dialog contentReviewed: 25 June 2024
Bence
SwedenThere isn’t anything to mention
Clean nice size room
Stayed in June 2024
Reviewed: 25 June 2024
Ruth
United KingdomStaff communication was a little difficult, not as streamlined and easy as I'd expect from a 5star hotel Asked for a jug or glass of fresh milk at the bar to take to my room, but was told I'd need to contact housekeeping - I deemed this unnecessary. Breakfast - cooked items not hot, sitting out to get cold.
Location near train station from airport Comfortable bed Clean bathroom and good shower Breakfast serving staff were friendly and helpful.
Stayed in June 2024
Reviewed: 7 June 2024
Farah
United Arab EmiratesAmazing rooms and best hotel breakfast I’ve tried in London!
Stayed in May 2024
Reviewed: 27 May 2024
Gillian
United KingdomBreakfast was a bit disappointing, often you had to wait for food to come from the kitchen for the buffet. Coffee comes 1 cup at a time, . The staff were trying their best but the set up just felt wrong, it just needs a bit of streamlining
The staff were lovely and so very helpful. The room was a great size with a comfy bed and sofa. Great location for sightseeing.
Stayed in May 2024
Reviewed: 29 April 2024
John
United KingdomI did ask if something special could be done as we stayed at the hotel for a special 50th twins birthday. Nothing was done except a few balloons, which was disappointing
Comfortable beds
Stayed in April 2024
Reviewed: 15 April 2024
Norbert
IndiaThe building- not so modern but probably in keeping with the surrounding buildings. Overall service and attention of staff a bit on the slower side.
Room was large and well kept Breakfast was very delightful and had many, many choices. Location- pretty good. Had the tube station just across the road. Most other sites of interest were within walking distance.
Stayed in April 2024
Reviewed: 15 April 2024
Una
United StatesRoom was tiny and dark. Facing an office with many employees so never felt comfortable opening curtains during the day.
Easy check in. Great location transport wise.
Stayed in February 2024
Reviewed: 5 April 2024
Yian
SingaporeWe were initially given a dark room facing the inner courtyard with a wall right outside the windows. We asked to move to a brighter room and managed to do so the next day.
Great location, quiet room, comfortable bed, good breakfast
Stayed in April 2024
Reviewed: 13 March 2024
Piotr
Polandall ok,but I think there will be a coffe machine,like other hotels. of course the coffee is serwed,but it s sometimes easier to make it by yourself
typical british. maybe more veggies
Stayed in March 2024
Reviewed: 11 March 2024
Hsiangyi
TaiwanNothing
Location is very good
Stayed in March 2024
Reviewed: 9 March 2024
Bollywood
IrelandLocation service and facilities
Stayed in February 2024
Reviewed: 2 March 2024
Hussein
United Arab EmiratesThe offering as 5 stars it’s very basic and staff and room service not up to standard
Very good and clean
Stayed in March 2024
Reviewed: 12 February 2024
Nils
GermanyBar was closed 1030 pm on sunday evening, steak restaurant on site not very good
Perfect location directly at dtation blackfriars
Stayed in February 2024
Reviewed: 19 December 2023
Pamela
AustraliaNot much nearby in terms of restaurants etc. but just a couple of tube stops away or a walk
V quiet and very large room right by St Paul’s Cathedral and Blackfriars station
Stayed in December 2023
Reviewed: 23 October 2023
Joe
United KingdomTowels should be changed daily
Location & comfortable
Stayed in October 2023
Reviewed: 9 October 2023
Aira
LatviaGreat location, comfortable rooms and good breakfast buffet
Stayed in October 2023
Reviewed: 6 October 2023
Ludwik
PolandFantastic location with walking distance to Thames river and multiple attractions nearby ; subway entrance and rail station.Fantastic breakfast with best quality dishes and service. Friendly and helpful staff.
Stayed in August 2023
Reviewed: 20 August 2023
Al-malki
Saudi ArabiaValue does not equals facilities …
Location was excellent, street view was great , staff were very good.
Stayed in August 2023
Reviewed: 17 August 2023
Odette
United KingdomN/A
Really lovely property and a really good size for the centre of London. Really lively staff very helpful and friendly. Room was so spacious and modern
Stayed in August 2023
Reviewed: 6 August 2023
Joanna
United KingdomWe booked a room for 3 guests. When booking on booking.com it asks how many guests and when we stated we had a child we had to put the age. Wasn’t impressed when we booked in and were told if we didn’t want to share a bed with our 11 year old we had to pay £50 for a bed for them. I refused to pay this and we didn’t have to pay for her bed but I thought it was a cheap shot at trying to get more money
Hotel was very nice and clean and staff friendly
Stayed in August 2023
Reviewed: 2 August 2023
Alexander
Czech RepublicSmall bathrooms
Stayed in August 2023
Reviewed: 29 July 2023
Mike
AustraliaJust needed a slight change of colour in the rooms but that is just my thing and should not stop anyone from staying at an exceptional establishment
The location for my visit was perfect, the staff exceptional, the room size was perfect overall for a new Hôtel really a great place to stay
Stayed in July 2023
Reviewed: 21 July 2023
Michael
SwitzerlandDangerous soap holder in the shower (which doesn't serve any purpose since soap/shampoo/conditioner are provided in pump bottles). I hit and injured my elbow on the sharp metal edges just washing my hair, and my wife bumped her head doing the same thing. Ouch!
Beautifully appointed room in an upscale hotel located in one of the best locations - next to the river and across the street from Blackfriars station. Superb breakfast, very friendly and attentive staff
Stayed in July 2023
Reviewed: 20 July 2023
Henry
JordanAll was fine
Staff especially at the breakfast lounge
Stayed in July 2023
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