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Reviews of Hyatt Centric Cambridge 4 stars

37 Eddington Avenue, Cambridge, CB3 1SE, United Kingdom

#11 of 37 hotels in Cambridge

Guests' Choice

Review score

Based on 2611 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.0

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 15 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Stayed here several times. Good standard hotel, nice and clean, friendly staff, nothing really to complain about. The restaurant is so much better now since it reopened with a new owner.

    Stayed in June 2024

  • Reviewed: 15 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It was nice and comfortable.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    7.0
    I have lots of hotel experiences, and the best. Can say, is you are “ Average “
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Signage leaves a lot to be desired !……Plate warmer needed for hot breakfasts !

    Stayed in June 2024

  • Reviewed: 10 June 2024

    8.0
    Better using buses
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Hyatt have no control of the parking and don’t get involved in it

    Hotel was fine

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Lovely hotel
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It's a bit of a distance from centre, but know that when we booked.

    Spacious, modern rooms. Very comfortable bedding and pillows. Nice breakfast and friendly and helpful staff. Would definitely stay here again.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    It was overpriced

    Beautiful decor

    Stayed in June 2024

  • Reviewed: 6 June 2024

    9.0
    Great value for money!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    A couple of marks on the carpet. Shower door would shut properly. It wasn’t explained how to use the lifts at night- we used the stairs in the end. We appreciated having coffee/tea and water provided, but would have liked a packet of biscuits each-we had one packet with 2 biscuits- and fresh milk. Compared to the good value of the room, we felt breakfast at £18/head was a bit pricey.

    Exceptionally clean overall. Location was ideal for us visiting family. Great value for money. Local bakery/ cafe and rooftop bar were great places to meet. Regular buses to city centre. We had a great weekend and will return.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    9.0
    First class will stay their and recommend to others
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Their was nothing to mention

    Very clean and welcoming

    Stayed in June 2024

  • Reviewed: 4 June 2024

    9.0
    Good location, comfortable and spacious room, delicious evening meal
    • Leisure trip
    • Couple
    • King Room with Courtyard View
    • Stayed 2 nights
    • Submitted via mobile

    Good location, delicious evening meal, comfortable and spacious room

    Stayed in May 2024

  • Reviewed: 4 June 2024

    9.0
    Comfortable stay
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night

    New, clean, spacious.

    Stayed in May 2024

  • Reviewed: 3 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Miserable bar person. Also closed the bar at 11pm, I’ve never known a hotel do this. Ruined the mood.

    Stayed in May 2024

  • Reviewed: 3 June 2024

    8.0
    Will certainly stay there again
    • Business trip
    • Family with young children
    • King Room with Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    The air condition was noisy and it look long to heat the room

    Location and the nearest cafe was brilliant

    Stayed in May 2024

  • Reviewed: 2 June 2024

    7.0
    Functional but no frills
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Parking was unpredictable. Staff on the front desk weren't particularlry welcoming

    Stayed in May 2024

  • Reviewed: 1 June 2024

    8.0
    Pleasant revisit.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t find parking and car park full. Couldn’t regulate the shower temperature.

    Modern and clean

    Stayed in June 2024

  • Reviewed: 1 June 2024

    8.0
    We we happy for the one night stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    More central location would have been better but understand the differculty of that

    Dinner and breakfast were very nice, and service great

    Stayed in May 2024

  • Reviewed: 1 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Busses to city center stop early in the evening and are not very frequent.

    Nice, spacious room. Friendly staff, quiet location, easy to get to by car.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The lack of hotel parking is diabolical we had a very stressful check in as had booked the parking but no spaces available so had to sort ourselves out they did refund the 15 pound parking charges even though we had email proof of car park booking we still didn't get a space after complaining again the next day to a more accommodating member of staff we did receive 40 pounds compensation

    The room was great the food also very good hotel clean and tidy and most of the staff were excellent

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    fine no problem ..will do it again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    parking charges

    excellent location

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Lovely hotel, if I ever come back to Cambridge. I will definitely stay there again
    • Leisure trip
    • Solo traveller
    • King Room with Courtyard View
    • Stayed 2 nights
    • Submitted via mobile

    Some stains on the carpet in the room, breakfast could have been nicer. I didn’t have a dressing gown in my room either.

    Great location, bus stop right outside the property, free bus pass for the first 24 hours which was very useful. The hotel itself was modern and worth the price I paid

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    A lovely stay thank you
    • Leisure trip
    • Family with young children
    • King Room with Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location friendly staff in reception and restaurant

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Courtyard View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Comfortable, quiet room, good value.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Lovely place
    • Leisure trip
    • Couple
    • King Room with Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    Staff didn’t have a clue about the parking , I had pre booked like I did last year but was not informed regarding parking company changes and it was exceptionally difficult to sort. Bathroom was also dirty in the shower and sink

    Ideal location Great local amenities

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    Cool and will stay again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Cost of food, especially breakfast was extreme, although the variety was good.

    Stylish, fresh feel, comfortable set up. Good check in.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    One bar person was quite miserable. The bar also has a very strict closing time. Not what you expect from a good hotel and ruins the mood somewhat.

    Clean, large rooms, mostly very helpful staff.

    Stayed in May 2024

Showing 1 – 25

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