We found some hair on the towels. Also, the room was a bit smelly and with dust. The biggest problem was that the heating was on during the night and it was way too hot. Unbearable! We tried to open the window but it was broken and we were scared to handle it. We could have asked to turn the heating off, but it was 3 am and we would have left the morning after. We also tried to switch it off by ourselves but there wasn't a panel control nor a valve on the heater itself.

Everyone at the welcome desk was extremely nice. We also appreciated the toiletries provided. The hotel was only a couple of minutes walk from the tube station.

Stayed in September 2024

No hot water, wifi terrible (read as not working)

Quiet room, no disturbances, nice location, entire staff okay, working TV.

Stayed in September 2024

Mold in the first room but after the first night we were moved to a different one which was much nicer.

Stayed in September 2024

My room was extremelly warm, this was the biggest issue to me, there were little window which do not get any draft fresh air at all. No proper thick curtains. Smell from drainage in a bath. However property was going through renovation and i would stay again in a cooler weather and if air conditioner is on.

Lovely lication, with close metro station. Air conditioner were in a room but still not working sadly. Good size bed.

Stayed in July 2024

The room, and whole hotel was uncomfortably hot and it wasn't even that hot outside. I can imagine that the temperature in this hotel is completely miserable over the summer months. It was difficult to sleep with the heat and the window only opens a crack. The 2 drinking glasses in the room were dirty and full of dust. It didn't look like they'd ever been cleaned and had definitely sat there over multiple guests which is pretty icky. The bed sheets were infuriating. The bottom sheet was too small for the bed so only tucked in one side and ended up coming lose resulting in sleeping on the bare mattress in the night which felt so unhygienic. Proper fitting sheets and clean glasses should be provided even in a budget hotel.

Good basic rooms. The bathroom is modern and the shower is really nice. Room to hang clothes, a TV and basic tea and coffee facilities.

Stayed in July 2024

It was too hot in the room, I went to the reception to tell him that the air conditioning did not work and that in the room it was too hot, what they said was that they could not help me

I liked that it was clean

Stayed in August 2024

Very hot in the rooms, if ipen the windows, very noisy from the street, also it didnt helped at all as sun was directly to the windows. Conditioners ate installed in the rooms but not working yet. Strong smell from sewage.

Good location near the Earls court metro station.

Stayed in July 2024

There was building work done to the hotel (inside) which was only disclosed after booking.

Great location within walking distance of metro. Good value for location and London.

Stayed in May 2024

The room and bed was small. The reception and stairs need decorating

Rooms were newly decorated

Stayed in July 2024

Ongoing construction works, messy reception desk, mediocre service of staff

Good location close to Earl’s Court Station. Refurbished rooms.

Stayed in July 2024

Noisy traffic at times being on a main road

Stayed in July 2024

Room wasn't clean, only 1 very small pillow per person, bed wasn't made properly and there was an uncovered drain in the middle of the bathroom.

Excellent location, just a few minutes from tube station.

Stayed in June 2024

Grubby and run down. Small room and incredibly hot. Aircon broke/off.

Good location. Cheap. Bathroom good quality.

Stayed in July 2024

Very hot Double room but asked for twin Scruffy as believe being renovated

Convenient for tube Reasonable price Clean

Stayed in June 2024

On a noisy road, so try asking for a higher floor or at the back of the hotel.

Typical of the budget hotels around here... Near subway, a little run down but clean. Very helpful staff.

Stayed in July 2024

We stayed very hot summer day. Top floor room was very hot even during the night. Aircondition couldn't use. Staff said still not ready to use.

Room was very clean and newly refurbished.Bathroom and toilet were clean also. Location was good.

Stayed in June 2024

The hotel is undergoing renovations, which will improve it a lot. Our room was already renovated though, great! The reception area was shabby and very untidy, hopefully that will be better after the renovations.

Great location near Earl's Court underground. Beautiful walks through residential areas and close to National Museum. We really enjoyed the neighborhood! First dinner at Troubador which we also recommend!

Stayed in June 2024

Hall ways could do with an upgrade, but I think work was ongoing. Our room was on third floor but was uncomfortably roasting hot, window only opened a small amount. Because of this we got no sleep and gave up in the end and left at 5.30 am

Location was good, close to tube, shops and food places. Room was clean and had all you needed.

Stayed in June 2024

There was no WiFi even though the hotel advertised that there was, I needed WiFi for work and so could not get any work done unfortunately.

Stayed in June 2024

While it’s obvious they are refurbishing and improving, when walking in to reception there was a strong smell of damp and there was a stained mattress propping a door open. The bed was also really uncomfortable, an extra pillow each and not having a gap between the bed/wall would have made a massive difference.

The room was newly refurbished and clean. It’s in a great location for the tube into central London.

Stayed in June 2024

Despite room and bathroom seemed to be recently renovated all looked dated

Good location and value for money Relatively clean

Stayed in June 2024

Since the rooms are newly renovated. The staff does not know how the appliances work.

Near the tube station

Stayed in April 2024

Uncomfortable beds Windows could not be open properly all the way and I couldn't turn the aircon on at all Toilets smelt of sewage if seat was left open

Great Locations and Great Rooms and GreatValue for money

Stayed in May 2024

Poor decor, unsafe locks on doors, ants, very outdated and a bit shabby, broken shower head and hole in bathroom floor

Location, bedding, staff

Stayed in May 2024