198 Cromwell Road, Earls Court, Kensington and Chelsea, London, SW5 0SN, United Kingdom
#883 of 1,021 hotels in London
Guests' ChoiceBased on 1063 hotel reviews
6.6Cleanliness
6.9
Comfort
6.8
Location
8.6
Facilities
6.3
Staff
8.5
Value for money
6.8
Free WiFi
7.7
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End of dialog contentReviewed: 13 September 2024
Rowan
United KingdomI had to turn sideways to get into the bathroom, the lift was broken and the shower was cold.
The room was very quiet and the staff were friendly.
Stayed in September 2024
Reviewed: 19 August 2024
Wayne
United KingdomExcellant location. Its a budget hotel for area but good value for money and clean
Stayed in August 2024
Reviewed: 8 August 2024
Carla
United KingdomThe continental breakfast was ok but the selection was quite limited and could be improved but the breakfast staff were fantastic.
Lovely quiet room at the back of the hotel - so quiet (except for bird song) that you wouldn't know you're in central London! Very comfy bed, clean and functional. The kids thought it was fantastic!
Stayed in May 2024
Reviewed: 2 August 2024
Philip
United KingdomAircon lacking
Breakfast was filling, good
Stayed in July 2024
Reviewed: 15 July 2024
Gill
United KingdomBed was hard and creaky . Noisy every time I moved !
Second time of staying , great location
Stayed in July 2024
Reviewed: 15 July 2024
Paula
United KingdomRoom was small (taller than it was wide 😆) bathroom was a bit dated , next to the kitchen so woken up early each morning. (No we didn't complain) Have to hire the remote as people steal them!!
Spotlessly clean, very friendly helpful staff. The location was very good, short walk or three min Uber ride to the natural history museum or Harrods etc. although the breakfast was continental ie sliced ham plastic wrapped cheese and a hard boiled egg (not my taste) there was toast n cereal an apple along with tea or coffee (which was supplied free all day bonus points) all in all if you want somewhere spotless n friendly and your not looking for 5* I would recommend this place 👍
Stayed in July 2024
Reviewed: 14 July 2024
Sally
United KingdomShower difficult to set to temperature, hotel was very warm throughout
Friendly staff, good value for money, clean
Stayed in July 2024
Reviewed: 9 July 2024
Despoin
GreeceThe rooms are very small and there is only one towel per person.
An accommodation in a great location with great hospitality. It has a very good breakfast, and very polite and accommodating employees. The building is an old mansion which is great.
Stayed in July 2024
Reviewed: 5 July 2024
Angela
United KingdomNeed some sort of shelf in bathroom for wash bags etc. l
The staff were all very friendly and helpful. Location was perfect for our visit
Stayed in July 2024
Reviewed: 1 July 2024
Malcolm
United KingdomThe room was good for the price I paid. Breakfast was included which I was not expecting and it was good, staff were friendly and eager to help if needed. Over all good value for London
Stayed in June 2024
Reviewed: 1 July 2024
Arman
ArmeniaDifficult to say what I disliked as I mentioned that everything was exactly the same as in photos.
Everyting was exactly the same as in the description and photos. No any surprises, I booked the hotel back in 2022 as well.
Stayed in June 2024
Reviewed: 1 July 2024
Amanda
AustraliaIts a bit tired but still amazing value.
Location and price were fabulous - suited my needs. Two night stopover before flying out of London. Access to breakfast items and a fridge was great.
Stayed in May 2024
Reviewed: 28 June 2024
Joshua
United StatesBreakfast very basic small room
Clean and nice central London
Stayed in June 2024
Reviewed: 16 June 2024
Michelle
United KingdomLocation is very good near to shops underground and plenty of food places and some lovely restaurants and really welcoming pubs
Stayed in June 2024
Reviewed: 15 June 2024
Susan
United KingdomLight in en suite didn’t work but the management may not have known as I didn’t report it.
Great hotel for a moderate price in central London. Brilliant location near a bus stop for buses to South Kensington museums, Hyde Park, Buckingham Palace and Knightsbridge. A few minutes walk to restaurants in quieter Earls Court. The hotel was clean and well decorated, with an ample simple breakfast.
Stayed in June 2024
Reviewed: 9 June 2024
Rosa
United KingdomBed a little bouncy. Mattress might need replacing. Deposit for tv and air con remotes. No hand towel in bathroom just 2 bathsheets. Very basic breakfast. Dated curtains and cushions. Our room 107 basement clean & quiet overlooked clean tidy small courtyard but very dark and dim.
Location,clean quiet room , friendly staff,
Stayed in June 2024
Reviewed: 4 June 2024
Arman
ArmeniaWhatever it was written, they delivered, so, no complains.
Stayed in June 2024
Reviewed: 25 May 2024
Emilie
United KingdomNothing
Staff very friendly and helpful
Stayed in May 2024
Reviewed: 23 May 2024
Robert
United KingdomEverything was as required
Breakfast was just right
Stayed in April 2024
Reviewed: 19 May 2024
Jason
United KingdomStaff couldn't have been more helpful. Location perfect. Room and all spaces, nice and clean and breakfast was hearty!!
Stayed in April 2024
Reviewed: 13 May 2024
Veronica
United StatesBeds were a bit uncomfortable
Nice staff.. ok breakfast.. Good location to train and bus
Stayed in May 2024
Reviewed: 24 April 2024
Karen
CanadaBreakfast was tasty..plentiful..healthy Staff were very friendly and helpful…especially at breakfast. The hotel location was terrific…and great hotel rate.
Stayed in April 2024
Reviewed: 13 April 2024
Emily
United KingdomThin walls, so depends on who is next door to you on how disruptive it is
Great filling breakfast, comfortable beds
Stayed in April 2024
Reviewed: 10 April 2024
Janine
United KingdomA bit noisy as next to main roadm
Price, room was cosy. There was a bath. Plenty of towels, tea and milk. Comfortable
Stayed in April 2024
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