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Reviews of Hotel 65

65 Shepherds Bush Road, Hammersmith, Hammersmith and Fulham, London, W6 7LS, United Kingdom

#643 of 1,009 hotels in London

Guests' Choice

Review score

Based on 1293 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.6

  • Location

    8.4

  • Facilities

    7.4

  • Staff

    8.3

  • Value for money

    8.0

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 29 May 2024

    9.0
    Review for Hotel 65, London
    • Business trip
    • People with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    This is not so much a complaint as a note for future visitors: the hotel is not newly renovated and does show signs of long-term use. However, this does not detract from the quality of the services offered, which remain excellent despite the age of the facilities.

    I was thoroughly impressed with my stay at Hotel 65. The cleanliness was impeccable, with daily housekeeping ensuring a spotless environment. The staff were exceptionally friendly and accommodating, contributing to a warm and welcoming atmosphere. The beds were comfortable, allowing for a restful night's sleep. The hotel's location is excellent, being approximately a 10-minute walk to the nearest tube stations and a mere 12-minute walk to Olympia London.The continental breakfast was sufficient, offering a good variety of products. Freshly toasted bread, coffee, tea, and juice were readily available with refill options. Considering the amenities and services provided, the value for money was outstanding.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    I was quite satisfied for the period we were there.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    Nothing that I was unhappy with

    Room was neat and clean. Breakfast was satisfactory. Kitchen staff were exceptionally friendly and helpful.

    Stayed in April 2024

  • Reviewed: 23 May 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    This is not 5star hotel, but the location is excellent, well-connected and easy to get around. The room was clean and correct, meeting all my expectations. The staff was friendly and provided great service throughout my stay. Additionally, the price-value ratio is fantastic, making it a superb choice for travelers looking for good accommodation without breaking the bank. Highly recommended!

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Adequate
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Kettle too big to fill in snalk sink. No plug near kettle tray. Had to plug in by bed at dangerous angle. Trip hazard into bathroom. Tiny sink...hard to wash face. Hotwater adjustment on shower stuck.

    Comfy bed. Good space.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    My review
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Had a small double room with a miniscule on suite.

    Location.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Nice stay, a very quiet top floor room
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Good location nice staff as always

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Great value for money
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The stairs are steep and I was on the third floor but that's okay. The TV didn't work because the aerial was broken but everyone did their best to fix it. There's a lot of renovations going on so everything was scaffolding and paint - but it needs doing!

    The evening receptionist was an absolute star (so helpful and nice)! The bed was so comfortable and the bathroom great, good shower. The location was very convenient. The breakfast was terrific and it all felt very efficiently run. Loved it!

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Good place to stay.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was soooo hot it was hard to sleep.

    The location of the place to where we needed to be.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    6.0
    It was fine.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Weird loud noises at night, poorly working faucet, shower with no door got the whole bathroom wet

    Location, staff seemed nice

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Good location and room size.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Shower cabin could be bigger.

    Spacious and clean room. Nice, polite staff. Perfect location for visiting, close to three Tube stations and shopping centres. Very good.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Annoying beeping on the stairs in the common area.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    7.0
    Nice area. Comfortable beds but tiny bathroom
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Small bathroom

    Comfortable beds

    Stayed in May 2024

  • Reviewed: 4 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Well entertainment wise, the TV in the bedroom was not it at all, it was way too small :-). Due to how thin the walls are, I kept being woken up by the stomping of guests in the room above or near mine, I couldn't really tell.

    The room was clean. It had basic amenities like a kettle, mug, and hair dryer. The heating worked well, and the beds were clean and comfortable. I booked a single room, but it had enough space for me. The room was cleaned daily from what I can tell. The staff were friendly and professional. Generally, if you are on a budget but need a good stay, this hotel would be really ideal.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Two separate buildings with different access . My access card had to be refreshed at nights.

    Nice location . Room is good .

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    A lovely hotel in a convenient location.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The coffee at breakfast was not great, but the rest was good. Dirty mugs in the room were not washed/replaced one morning when the room was made up, but it was done on other days.

    The staff were friendly and helpful. We really appreciate that they provided a requested downstairs room as we were concerned about my husband managing stairs with an injured foot. The room was spacious and clean, and the shower was good. Breakfast was good with good service. Good location with bus stop right outside and 2 tube stations 11 minutes walk.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Good value hotel in London
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Room quite high up, had to walk up several flights of stairs but this was not an issue for my group.

    Good value property in a good location. Room was adequately equipped and clean.

    Stayed in February 2024

  • Reviewed: 23 April 2024

    7.0
    Good stay but there are better options same price in London with better customer service
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    The receptionist in the morning had a bad mood all the time. Every morning she was yelling at the other employees during breakfast, this was uncomfortable. She doesn't care about customers and all her replies are in a bad mood. Even for the checkout, she was not a little bit kind. In the breakfast buffet is missing apples or bananas, there are not fresh fruits and very few options for the rest.

    The size room is good and the location was good The guy in the reception in the afternoon is very nice and customer focus

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Nice, clean hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Sink did not work much. One guy at the reception was nice, helpful, the other one wasn't. Unfortunately the other one was during the afternoon, when we needed to check the sink. Also heater (hotel timing of heater) was not working one night. Hotel's area is under some reconstruction, so maybe when it is finished some aspects of hotel improve is well.

    Nice good in Shepherds Bush area. Room was okay. One of the staff was very friendly. Room had a kettle, tea, cups, that was very nice. overall for London good value for money. And hotel was clean, that is very important.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The water pressure is not great but understandable since it’s such an old building I don’t think they can do much about that. Having a hand towel for the bathroom would have been nice and some little details like hooks for towels and better pillows would have improved the stay.

    The room was good for a short visit, clean and compact. Good location too. The people were nice. Checking in and out was easy.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Good location, gently service. Clean room. A bit pricy.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is close to the police and fire department and is very usual to hear the sirens all day and night. In some cases it may be annoying for some. At least in my case I had no problems sleeping (11 pm to 7 am). Also, a bit musty smell in the room but it disappears when ventilate it for a while.

    Good location for shopping and easy access to bus and metro. Nice cafes and bakeries around, specially the Italian one (Farina and More)

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Not possible to keep water in wash basin as plug was not fitted. It was one of those operated by a lever and this was not functioning.

    Quiet room, no traffic noise, or from other guests. Close to both Shepherd's Bush and Hammersmith tube stations.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Good value for money, great location, but bad internet
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    Crappy internet. Lagging all the time when I tried to play my videos. Had to go on mobile network to stream anything

    Close by to Shepherd's Bush and Hammersmith. Nice clean room, quiet area, and nice shops in the area

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Okay stay.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was a little small, also no information about the breakfast location in the room. The hotel is made up of 5 houses, breakfast was in no 65 ai was in 73, didn't realise breakfast was an option.

    Daily clean new towels. Location was good easy to find.

    Stayed in April 2024

Showing 1 – 25

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