Nothing.

Great location and lovely building. Good level of service from the staff.

Stayed in June 2024

Nothing

Modern, lovely gardens, nice central location. Lovely smell throughout the hotel

Stayed in June 2024

One of the nicest hotel stays we've had. The room was lovely, and the hotel itself was beautiful. Breakfast was great and the staff were very friendly. Comfortable beds and the hotel was located in a perfect spot to be able to walk around the town.

Stayed in April 2024

My room was just a little noisy on the Friday morning due to being located on the road

Stayed in June 2024

Nothing to dislike k

Cleanliness was exceptional the facilities were outstanding. The room was amazing one of the best hotels l have stayed. There was a bath as well as shower don't have baths in many hotels these days. The hotel had been refurbished to a very high standard location was very convenient. Will definitely stay in the same hotel in future.

Stayed in June 2024

Easy parking

Stayed in June 2024

Car park facilities

Breakfast

Stayed in June 2024

Nothing really

Breakfast was delicious with plenty of choice and hot food cooked to order. Our room in the Georgian Townhouse was very comfortable. We particularly enjoyed the bar in the evenings and bar staff were superb with excellent recommendations. The location was excellent and we had no trouble finding a space in the car park.

Stayed in May 2024

Nothing

The best breakfast we have had in 7weeks of travelling around the UK. The freshest eggs! I had poached eggs with smash avocados one breakfast and the eggs Benedict another both were outstanding. Now for the hotel itself. It is located with easy walking distance to all of the big attractions. Even Anne Hathaway cottage is only 30 minutes walk. Which is totally flat. You have lots of room options from tutor to modern.

Stayed in June 2024

The smell of cleaning products in the hotel hallways where the rooms are was enough to make your eyes water. The wifi didn't seem to work on my computer. Staff tried to help but then couldn't work it out so it just got left there unfixed - a big problem when I was travelling for work. Room was very dark and small but that was understandable given I chose to be in the historic part of the building.

The history of this place and its location (directly opposite New Place and an easy walk to all Stratford-Upon-Avon attractions) are exceptional and make for a very special accommodation experience. The daily breakfast was a real highlight of my stay and I wished I was there longer to enjoy it - brilliant staff and delicious food options. The lobby areas and snug rooms are quaint and welcoming. You feel like you are transported back in time.

Stayed in June 2024

A fire alarm went off early one morning and we felt the response from staff was a little chaotic

Breakfast was superb and as I am gluten free the staff were very helpful.

Stayed in June 2024

Coffee selection in the room could have been better.

Food was amazing, staff were friendly and helpful. Facilities were great, room was immaculate and location was perfect.

Stayed in June 2024

It’s a premium hotel with a premium price

Very clean. Lovely rooms and pleasant professional staff

Stayed in June 2024

Nothing

Charm and character with atmosphere

Stayed in June 2024

Breakfast was lovely

Stayed in June 2024

The mattress was super soft which gave me a bit of a back ache! But that's just because I'm used to something firmer.

Loved the fragrance of the place! So clean and fresh whilst retaining the original features of the Tudor building. Beautifully furnished and decorated. Lovely to have complimentary water/drinks in the fridge and great to have an iron, ironing board, hairdryer sand Nespresso machine.

Stayed in June 2024

Nothing

Breakfast was great choice. Location with parking was perfect

Stayed in June 2024

nothing

great location lovely rooms friendly staff breakfast excellent

Stayed in June 2024

There was nothing we did not like

Our room was large, comfortable and had a view over the Hotel's garden. Dinner in the hotel's restaurant was superb. We had the tasting menu which was beautifully presented, inspiring and utterly delicious. The staff were very knowledgeable and friendly. Breakfast was a bit rushed but wide selection of foods.

Stayed in June 2024

Interesting layout of rooms and decoration very modern but homely. Beautiful gardens to relax in. Staff most friendly and helpful.food delicious!

Stayed in June 2024

Great location, nice merge of the old and new building.

Stayed in June 2024

Paying for parking, I would expect this to be in the cost of staying

The hotel was exceptional and in a perfect location. The breakfast was also excellent

Stayed in June 2024

Restaurant not available on Monday evening- we would have used it if it had been available.

Brilliant location and car parking was excellent.

Stayed in June 2024

Very clean. Friendly staff. Good position. We will definitely be returning, highly recommend.

Stayed in June 2024