4 Chapel Street, Stratford-upon-Avon, CV37 6HA, United Kingdom
#3 of 23 hotels in Stratford-upon-Avon
Guests' ChoiceBased on 3091 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.8
Facilities
9.3
Staff
9.5
Value for money
8.7
Free WiFi
8.8
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End of dialog contentReviewed: 23 June 2024
Debbie
United KingdomNothing
Modern, lovely gardens, nice central location. Lovely smell throughout the hotel
Stayed in June 2024
Reviewed: 23 June 2024
Jessica
United KingdomOne of the nicest hotel stays we've had. The room was lovely, and the hotel itself was beautiful. Breakfast was great and the staff were very friendly. Comfortable beds and the hotel was located in a perfect spot to be able to walk around the town.
Stayed in April 2024
Reviewed: 23 June 2024
Shelly
United KingdomMy room was just a little noisy on the Friday morning due to being located on the road
Stayed in June 2024
Reviewed: 23 June 2024
Nigel
United KingdomNothing to dislike k
Cleanliness was exceptional the facilities were outstanding. The room was amazing one of the best hotels l have stayed. There was a bath as well as shower don't have baths in many hotels these days. The hotel had been refurbished to a very high standard location was very convenient. Will definitely stay in the same hotel in future.
Stayed in June 2024
Reviewed: 23 June 2024
Brooke
AustraliaEasy parking
Stayed in June 2024
Reviewed: 22 June 2024
Sheryl
United KingdomCar park facilities
Breakfast
Stayed in June 2024
Reviewed: 22 June 2024
Caroline
United KingdomNothing really
Breakfast was delicious with plenty of choice and hot food cooked to order. Our room in the Georgian Townhouse was very comfortable. We particularly enjoyed the bar in the evenings and bar staff were superb with excellent recommendations. The location was excellent and we had no trouble finding a space in the car park.
Stayed in May 2024
Reviewed: 20 June 2024
Julie
AustraliaNothing
The best breakfast we have had in 7weeks of travelling around the UK. The freshest eggs! I had poached eggs with smash avocados one breakfast and the eggs Benedict another both were outstanding. Now for the hotel itself. It is located with easy walking distance to all of the big attractions. Even Anne Hathaway cottage is only 30 minutes walk. Which is totally flat. You have lots of room options from tutor to modern.
Stayed in June 2024
Reviewed: 20 June 2024
Joanna
AustraliaThe smell of cleaning products in the hotel hallways where the rooms are was enough to make your eyes water. The wifi didn't seem to work on my computer. Staff tried to help but then couldn't work it out so it just got left there unfixed - a big problem when I was travelling for work. Room was very dark and small but that was understandable given I chose to be in the historic part of the building.
The history of this place and its location (directly opposite New Place and an easy walk to all Stratford-Upon-Avon attractions) are exceptional and make for a very special accommodation experience. The daily breakfast was a real highlight of my stay and I wished I was there longer to enjoy it - brilliant staff and delicious food options. The lobby areas and snug rooms are quaint and welcoming. You feel like you are transported back in time.
Stayed in June 2024
Reviewed: 20 June 2024
David
United KingdomA fire alarm went off early one morning and we felt the response from staff was a little chaotic
Breakfast was superb and as I am gluten free the staff were very helpful.
Stayed in June 2024
Reviewed: 17 June 2024
Scott
United KingdomCoffee selection in the room could have been better.
Food was amazing, staff were friendly and helpful. Facilities were great, room was immaculate and location was perfect.
Stayed in June 2024
Reviewed: 17 June 2024
Mark
United KingdomIt’s a premium hotel with a premium price
Very clean. Lovely rooms and pleasant professional staff
Stayed in June 2024
Reviewed: 17 June 2024
Gary
United KingdomNothing
Charm and character with atmosphere
Stayed in June 2024
Reviewed: 16 June 2024
John
United KingdomBreakfast was lovely
Stayed in June 2024
Reviewed: 16 June 2024
Cheryl
United KingdomThe mattress was super soft which gave me a bit of a back ache! But that's just because I'm used to something firmer.
Loved the fragrance of the place! So clean and fresh whilst retaining the original features of the Tudor building. Beautifully furnished and decorated. Lovely to have complimentary water/drinks in the fridge and great to have an iron, ironing board, hairdryer sand Nespresso machine.
Stayed in June 2024
Reviewed: 16 June 2024
Elaine
United KingdomNothing
Breakfast was great choice. Location with parking was perfect
Stayed in June 2024
Reviewed: 14 June 2024
Carol
United Kingdomnothing
great location lovely rooms friendly staff breakfast excellent
Stayed in June 2024
Reviewed: 13 June 2024
Linda
United KingdomThere was nothing we did not like
Our room was large, comfortable and had a view over the Hotel's garden. Dinner in the hotel's restaurant was superb. We had the tasting menu which was beautifully presented, inspiring and utterly delicious. The staff were very knowledgeable and friendly. Breakfast was a bit rushed but wide selection of foods.
Stayed in June 2024
Reviewed: 13 June 2024
Susan
United KingdomInteresting layout of rooms and decoration very modern but homely. Beautiful gardens to relax in. Staff most friendly and helpful.food delicious!
Stayed in June 2024
Reviewed: 12 June 2024
Kiser
SwitzerlandGreat location, nice merge of the old and new building.
Stayed in June 2024
Reviewed: 10 June 2024
David
United KingdomPaying for parking, I would expect this to be in the cost of staying
The hotel was exceptional and in a perfect location. The breakfast was also excellent
Stayed in June 2024
Reviewed: 8 June 2024
David
United KingdomRestaurant not available on Monday evening- we would have used it if it had been available.
Brilliant location and car parking was excellent.
Stayed in June 2024
Reviewed: 4 June 2024
Colin
United KingdomVery clean. Friendly staff. Good position. We will definitely be returning, highly recommend.
Stayed in June 2024
Reviewed: 4 June 2024
Karen
South AfricaThe hotel has a beautiful garden to sit and relax in. The rooms are very clean and comfortable and the staff are amazing. Also, the location is very central. We had a wonderful stay.
Stayed in June 2024
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