Oxford Street, Manchester, M60 7HA, United Kingdom
#16 of 118 hotels in Manchester
Guests' ChoiceBased on 5334 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.1
Staff
9.4
Value for money
8.5
Free WiFi
8.3
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End of dialog contentReviewed: 24 June 2024
Joan
United KingdomMinor point - No information to hand in the room, everything seems to be digital!
Central, impressive, high quality with friendly efficient staff
Stayed in June 2024
Reviewed: 23 June 2024
David
United KingdomNothing
Excellent. Lots of choice
Stayed in May 2024
Reviewed: 20 June 2024
Fiona
United KingdomSlightly wobbly toilet as the seal between the base and wall was broken only minor issues but did not detract from our stay.
Great staff, very attentive and helpful. Social Hour was a really nice touch and we enjoyed it. Room was spacious, clean and inviting. We loved the personal note left for us and the prosecco!! Great breakfast and delicious cocktails in the bars were divine!
Stayed in June 2024
Reviewed: 19 June 2024
Sarah
United KingdomNothing
Just a gorgeous building and the hotel design is lovely across public areas and bedrooms. Food and atmosphere always great.
Stayed in June 2024
Reviewed: 17 June 2024
Sarah
NetherlandsMy visit was over too quickly.
The hotel was beautiful - both the building and the interior decoration. Stepping into the foyer it felt immediately welcoming, and the staff there - and throughout the hotel - were wonderful: really friendly and helpful. I loved the special touches, such as items you could request or borrow, and the snacks in the room. The room was lovely, and the gym was awesome - wish I could have stayed there for hours! Loved the restaurant: I had lunch and breakfast there and would absolutely love to return: I asked the kitchen for the bircher museli recipe because it was the most delicious I've had.
Stayed in June 2024
Reviewed: 17 June 2024
Donna
United KingdomThe space, tall ceilings, fabulously decorated fitted in with
Stayed in June 2024
Reviewed: 17 June 2024
Charlie
United KingdomThe heating wasn't working in my room, but it wasn't a big deal as it was warm enough.
Loved the vibe at this hotel, it's very stylish and very clean. The room had everything you need for a comfortable stay. Appreciated the free upgrade 😃 and had a wonderful couple of nights here for my friends' wedding in Manchester. Very good location.
Stayed in June 2024
Reviewed: 17 June 2024
Alison
United KingdomHad broken kettle , Got locked in downstairs toilet the lock broke was a bit anxious as had to wait for hotel maintenance
Staff location were excellent very obliging, liked the extended time for breakfast ( complete total other hotels ) and an excellent choice Went over and beyond to make us welcome escape as it was my 80th birthday with extras in the room
Stayed in June 2024
Reviewed: 15 June 2024
Neil
United KingdomGreat stay
Stayed in June 2024
Reviewed: 15 June 2024
James
United StatesHad to leave
Best service
Stayed in June 2024
Reviewed: 15 June 2024
A
United KingdomNo negative feedback whatsoever!
This hotel is just beautiful. Stunning art deco details and the room was furnished so well. Lovely and spacious, big mirror and TV and lovely little fridge. Everything I would expect, in London this hotel would easily be 3 times the price. Location great, easy to reach tram and train stations and the staff were very friendly. I would love to stay again!
Stayed in June 2024
Reviewed: 14 June 2024
Francis
United KingdomHaving to leave.
Spotless, well done to all the unseen, backstage cleaning staff. Massive round of applause. Very well done to one and all. Above and beyond.
Stayed in June 2024
Reviewed: 12 June 2024
Xiufei
United KingdomI got an upgrate, the room is so big! Really a nice experence ever!
Stayed in June 2024
Reviewed: 11 June 2024
David
United KingdomNothing.
The building is magnificent. Our room was very spacious, as was the bathroom. The buffet breakfast offered a wide choice, we chose the traditional English cooked breakfast. The quality of the food and cooking was very good. In the evening we only ate in the Conservatory (bar area) from the bar menu, but this again was good. The staff were all attentive, helpful and very friendly.
Stayed in June 2024
Reviewed: 11 June 2024
Nicholas
United StatesStepping into the high bath was a challenge...
The building is incredible and has been renovated as a celebration of its history and quirks. The staff were exceptional; friendly, relaxed, and efficient. The food proved to be a hit with everyone in our eclectic group... Sunday lunch was worth the trip on its own!
Stayed in June 2024
Reviewed: 10 June 2024
Adrian
Switzerlandour room was above a noisy pub
The building is beautiful and the interior decoration is superb
Stayed in June 2024
Reviewed: 10 June 2024
Geraldine
United KingdomOnly criticism is that when using the shower with the screen in place, the bathroom floor flooded. You couldn’t reposition the head if the shower so we ended up with a soaking wet floor right up to the bathroom door and around the toilet.
Lovely bar area, music and entertainment on, location, comfy room
Stayed in June 2024
Reviewed: 10 June 2024
Yantheman
United KingdomSticky door handle on WC door, reported to reception. My wife could not open the door from the inside.
Quirky Hotel in ex Refuge Assurance building. Beautifully and cleverly redesigned. Room was large and water, tea and coffee and biscuits and crisps in room.
Stayed in June 2024
Reviewed: 10 June 2024
Nicole
United KingdomLovely setting. Unique vibe. Nice staff. Comfortable and would use again. Negatives: Music in the lounge is far too loud and reggae on a Sunday morning no. Generally out of keeping with a high class hotel and needs rethinking. WiFi in rooms in 3rd floor rooms is very poor.
Stayed in June 2024
Reviewed: 9 June 2024
Renee
United KingdomNothing!
Amazing city hotel, luxury stay
Stayed in June 2024
Reviewed: 9 June 2024
Rachael
United KingdomCouldn't find the gym
Amazing breakfast and Brill with kids and allergies
Stayed in June 2024
Reviewed: 9 June 2024
Blundell
United KingdomMaybe. a hairdryer in the room would be a good addition
Loved the reception area and the quirky rooms
Stayed in June 2024
Reviewed: 9 June 2024
Nicolo'
United KingdomNA
Very nice and stylish decor and the room was lovely. We where in Manchester for a show at coop live and we really enjoyed our stay
Stayed in June 2024
Reviewed: 9 June 2024
Helen
United KingdomFabulous hotel, the original features are stunning. The room was big and those very high ceilings made it feel even bigger. By far the comfiest bed and pillows I’ve ever come across in a hotel. The breakfast was lovely and the choice was vast. The staff were very helpful and friendly. little free gifts at breakfast and checkout plus a free drink at the bar during happy hour were nice touches. The best thing though was no noise, I didn’t get woken up once by doors banging or the lift going up and down all night! I will definitely return when next in Manchester. I’ve stayed in more expensive places that were not a patch on the Clocktower.
Stayed in June 2024
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