The room was in the lower ground level and there was not lift, so you have to carry your luggage up and down the stairs. The location, I didn't feel safe in the surroundings of the hostel. It's a bit noisy.

The bed was super comfortable! The matress, dunna and pillow, best I ever had in a hostel. The overall atmosphere in the hostel feels good.

Stayed in June 2024

the staff was nice, the decor was cute

Stayed in May 2024

There is a huge issue to drain water no matter in the sinks or shower rooms. Water is everywhere. Two layers Bed frame is not solid enough. Whole bed is moving when people roll over

Good location, close to subway station and bus stop

Stayed in June 2024

Hair dryer didn’t have the right plug end so couldn’t use it. Didn’t like the £3 for the towels.

Comfortable beds and great facilities

Stayed in June 2024

The two staff I interacted with on checkin/check out weren’t the most friendly and appeared to not want to be there. Also a bit of an odd smell in our room downstairs, had to sleep with the window open

Great price, location and kitchen facilities! The hostel was responsive when I updated the about a late checkout.

Stayed in June 2024

The bathroom was generally not clean. In the room I stayed in with 6 beds, it was not possible to open the window to renew the air.

Good atmosphere. Hostel staff very attentive.

Stayed in June 2024

I dont like the storage for your luggages and belongings. It can be seen through and cannot fit my medium sized luggage.

I like the bunk bed. It has several hooks that are convenient to hang your clothes because not all bunk bed has that.

Stayed in May 2024

The lockers are horrible- very loud and hard to lock. It is incredibly noisy from street noise. Definitely need earplugs! 3 quid to use a towel is a bit much man

The staff was friendly and it’s near a tube station

Stayed in June 2024

The street was noisy at night. The bed curtains and the window curtains cannot block all the light from the window.

The facilities are good. The members of the staff are very friendly and helpful.

Stayed in June 2024

I know you have to take care of your things, but I left some pajamas under the pillow and it got lost just when they cleaned the bed, no one took care of it nor did I receive any help from the staff to get my things back.

Be in an environment that generates security for women.

Stayed in May 2024

Some maintenance is needed. In one shower handle was broken. My locker was not working and I couldn't lock it, so I switched to another one. They mentioned that they would fix it, but that didn't happy. Luck is that almost always there were only 3 girls in room and other lockers were working. In the upper floor (when I used before after checkout), toilet seat was broken. Pub is near, and some noise is coming from it.

Check-in was simple. They let me leave my bags before as I arrived before check in. I was in basement room for 4 people (lollypop room). This room was ok, you could hear bar that is next door to the hostel but it wasn't too noisy. You have curtain around bed, so there is enough privacy. Next to you there is a small lamp (for reading), shelf to put some of your stuff. Under the bed there are big lockers, where even bigger suitcases can be placed. They make a bit of noise when dragged on the floor, but not to much (they have wheels). There are toilets and showers on this floor and they were not occupied, I always could find some free. They were mostly clean. In the kitchen area there is big fridge and there was enough space to store my food. Metro station is near.

Stayed in June 2024

As mentioned in some other reviews,the shared facilities were a little small feeling (kitchen,lounge etc) This meant that there were times when they got a little crowded. Also as others mentioned the underbed lockers were loud and cumbersome to use,although i appreciated how large they were. A few little things here and there - my bunk was very creaky and there was no shelf on the wall like in others. Toilet seat in the bathroom on my floor was very loose. The laundry facilities unfortunately were not available while I was there (although laundrette 5 min walk away so not a very big deal).

Great spot. The staff were all friendly and professional (although some may want to be aware that there were some male staff working during my stay. Not an issue for me personally but could be for others.) Everything was clean and it felt very safe there both in terms of myself and my belongings.The location was also great,very short walk to a tube station on the central line.The bed was comfortable and the pillow was better than ones I've had in many hotels. I definitely did not get party hostel vibes. There were planned activities for guests,however it did seem like most people kept to themselves. It was nice to see a great mix of ages,nationalities etc.

Stayed in June 2024

The kitchen area didn’t have a kettle which was very inconvenient. The beds in my room were placed in a way that we could only access 4 out of 6 lockers under them, fortunately the room wasn’t full and no one needed to leave their luggage unsecured. My bed was also by the heater, which meant there was a sizeable gap between the bed and the wall, i was concerned my pillow or other things would fall down.

The showers were very nice, and the bathrooms and overall rooms were clean. The beds were big enough and had multiple outlets.

Stayed in June 2024

The bathroom flood and wasn't the cleanest hostel but overall it worked

It felt really welcoming and safe.

Stayed in May 2024

N/A

The location to the tube station. The cleanliness of the accommodation.

Stayed in June 2024

There was no recycling bin!

It was perfect for a few nights stay and there is something really calming about the place... I felt really safe and at home quite quickly.

Stayed in June 2024

The location was convenient for access to public transport, and there were several supermarkets close by.

Stayed in June 2024

The room was cramped. There were lockers but the storage crates for the suitcases were awkward and inconvenient. Some pegs would have been good. The front desk staff person at night time was a man. He was very nice. I just think that people should be aware of that so that they can dress accordingly. For example a woman was about to go into the communal area in her short night clothes and jumped back when she saw him.

All cities should have at least one women's only hostel. What a great idea. I liked the donated food bins. Great location just one stop from Liverpool station. Lots of stores near by. Safe area.

Stayed in May 2024

No handle to climb up to the top bed, it should be consider yes but still can climb without issues

Very clean and friendly . Liked terrace area

Stayed in June 2024

One morning there was a lady from Malaysia asking about the policy for a refund should she shorten her trip. She was not complaining, but enquiring, however she was using the word "plan" instead of "policy" as she was conducting the entire conversion English, not her first language. The person on reception ended up getting a bit short with her, and made no effort to slow their speech or use different terms. It was purely a question of language, and the guest making the enquiry was doing everything she could to explain herself, in what was actually very good English considering her own language is not even remotely connected in terms of roots.. I feel better training could be provided regarding guests whose first language is not English, just in terms of adjusting the way staff phrase things rather than getting frustrated, as it is going to be a common occurrence in a hostel that guests are from different countries and don't always speak English as well as the particular guest in question here. The person on reception was actually very polite and helpful to me personally, so I do think it's just a question of training (and ever so slightly, attitude). I was able to understand what the guest was enquiring about a long time before it was finally resolved, she was simply using one word differently, but with a little working out, friendly and effective communication is possible, especially when the guest in question is actually speaking English to a good level.

Staff were friendly, efficient and helpful to me, the place is always clean, cooking facilities are good and there are plenty of good, hot showers. Beds comfy.

Stayed in June 2024

Everything was just fine

I love Hostelle London. It's central located and it is a nice place to stay and rest after strolling through London all day. The beds are comfortable and the curtains give you all the privacy you need.

Stayed in April 2024

staff was lovely, the place was overall clean

Stayed in June 2024

The bathroom and room itself was very clean at arrival. However it wasn't cleaned during my stay for three nights. So bathrooms and hallways were dirty. Bedding not made of cotton but polyester. Not as pleasent.

Staff really nice and helpful. Kitchen and lounge OK area. Located close to bethnal green tube. Felt like a safe area. Great that beds had curtains.

Stayed in June 2024

Only a couple of toilets on each floor, ended up queuing several times. Some toilet seats were loose.

Very nice hostel, you can see that a lot of thought has gone into the design. Particularly liked the curtains on the bunk beds to give you privacy. Was grateful that my request for a bunk bed was met. For such a busy hostel it was relatively clean.

Stayed in May 2024