Esplanade, Ayr, KA7 1DT, United Kingdom
#9 of 11 hotels in Ayr
Guests' ChoiceBased on 1905 hotel reviews
8.1Cleanliness
8.7
Comfort
8.5
Location
9.2
Facilities
8.1
Staff
8.9
Value for money
8.3
Free WiFi
9.0
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End of dialog contentReviewed: 20 June 2024
Ian
United KingdomSmall room en-suite
Room was small en-suite very small breakfast diners excellent all staff were very helpful
Stayed in June 2024
Reviewed: 19 June 2024
Colin
United KingdomFan in bathroom took ages to go off!
View from room, opposite beach for dog. Free car parking. Good evening meal and service.
Stayed in June 2024
Reviewed: 19 June 2024
Yvonne
United KingdomThe rooms were small and very tired - in need of renovation and modernisation
The location was good. Reception and bar area were good.
Stayed in June 2024
Reviewed: 19 June 2024
Mary
United KingdomVery nice
Stayed in April 2024
Reviewed: 18 June 2024
Russell
United KingdomThe room was up in the attic
Fine
Stayed in June 2024
Reviewed: 15 June 2024
Margaret
United KingdomNot much parking
The staff were excellent and especially Luke on the bar couldn’t do enough for us, very good with the dog as well
Stayed in June 2024
Reviewed: 15 June 2024
Alan
United KingdomSmall ensuite and shower.
Very good food. With great service.
Stayed in June 2024
Reviewed: 13 June 2024
Pat
IrelandReally nice hotel & staff were very friendly. We got upgraded to a better room without asking because it was our second time staying there in a short space of time. Couldn’t fault it.
Stayed in June 2024
Reviewed: 13 June 2024
Bex
United KingdomEasy to get to, nice and clean
Stayed in June 2024
Reviewed: 11 June 2024
Strain
United KingdomExcellent breakfast. Sunday's roast beef dinner was exceptional. Very clean, comfy and spacious room.
Stayed in June 2024
Reviewed: 11 June 2024
Adrian
United KingdomGreat location at a decent price.
Stayed in June 2024
Reviewed: 10 June 2024
Linda
United KingdomThere wasn't much we didn't like. If anything, our room and bathroom were on the small side, but as we didn't spend much time in the room, apart from sleeping, it wasn't really a major problem.
The hotel staff were very polite and professional. The breakfast was very good and there was something for everyone. We chose to have dinner each night and had no complaints about anything. We would highly recommend The Horizon, and we would definitely go back.
Stayed in June 2024
Reviewed: 10 June 2024
Susan
United KingdomReceptionist was "dour", unfriendly and not welcoming . Not a good first impression. How hard is it to put a smile on your face and interact in a happy and friendy way with guests. So unlike the night porter - he was so welcomiing, friendly, with a happy cheering smile.
Location was great. Short, minutes, walk into the town centre. Plenty of free car parking. Hotel was modern. Room was very clean and warm. Everything you need was provided for. - hairdryer, iron, ironing board.
Stayed in June 2024
Reviewed: 9 June 2024
Caroline
United KingdomThe room As stated above the room was below average on many points
The breakfast was outstanding. Quality produce cooked very well Had dinner in the restaurant and it was superb, great value for money and excellent service Room, we had room 31 in the attic Decor was poor, shower was poor, my husband is tall and his head with hitting the roof on the walk up the staircase. Floorboards were uneven and no view whatsoever
Stayed in June 2024
Reviewed: 5 June 2024
Whitlom
United KingdomHotel rooms could do with being updated , but good hotel staff very good , location and bar good
Location great , breakfast very good .
Stayed in June 2024
Reviewed: 3 June 2024
Peter
NetherlandsNon
Breakfast and the service by Diner
Stayed in June 2024
Reviewed: 2 June 2024
Joy
United KingdomThe rooms were very small and the noise.
The breakfast was excellent
Stayed in June 2024
Reviewed: 1 June 2024
Francis
SwedenStaff wouldn't put sound on t.v. news despite no one listening to the background 'muzak'. Not flexible with check-in time. We arrived 30 mins early.
Cleanliness Breakfast Price Parking
Stayed in May 2024
Reviewed: 28 May 2024
Ruth
United KingdomNothing really a bit tired looking building but definitely be back
Location and staff very good and friendly. We thought bathroom light wasn't working attended to right away although did leave mess on bathroom floor we brushed it aside could have been swept up. A roudy group in lounge staff quickly sorted them out which was great
Stayed in May 2024
Reviewed: 24 May 2024
John
United KingdomRooms seemed to have been converted from a small row of houses. Ours, at the back, was small as shower etc had reduced floor area. Not much space to move around.
Staff helpful.
Stayed in May 2024
Reviewed: 23 May 2024
Paul
United KingdomRestaurant needs an update.
Nice modern hotel, good location great for our overnight stay.
Stayed in May 2024
Reviewed: 21 May 2024
Margaret
United KingdomNothing
Decor and at beach
Stayed in May 2024
Reviewed: 20 May 2024
Mary
United KingdomThe room was small but it was clean and had everything you needed. The shower was a bit intermittent with the water spitting out at times but I managed to get my shower
Loved the hotel , clean, decor lovely and staff all fantastic.
Stayed in May 2024
Reviewed: 19 May 2024
Helen
United KingdomFood was awful.
Staff were lovely and friendly bedroom basic but clean. Think they need to change there chef food was rotten. No taste to anything. Would never have food in it again
Stayed in May 2024
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