Abbey Lane, Bath, BA2 7TB, United Kingdom
#6 of 42 hotels in Bath
Guests' ChoiceBased on 575 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.3
Staff
9.4
Value for money
8.1
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 June 2024
Kirsty
United KingdomBeautiful room, great facilities, very relaxing Restaurant is top quality as well Bath tub was an absolute treat
Stayed in June 2024
Reviewed: 15 June 2024
Reat89
United KingdomNothing. Everything was great.
The hotel was so beautiful and comfortable. The staff were very helpful and well trained. For me the food was the best. Really really amazing food and menu.
Stayed in June 2024
Reviewed: 13 June 2024
Ellen
United KingdomSet up of the room was odd, couldn’t really see the TV from any seating area, underfloor heating in bathroom in June turned the room into a sauna, music from bar downstairs heard clearly in the room but it was turned off at 11pm so no big deal.
Stunning property and wonderful helpful staff, very clean. Easy to park, nice spa facilities, great breakfast. Complimentary tea / coffee / bottled water
Stayed in June 2024
Reviewed: 9 June 2024
Keeon
United StatesThe staff was phenomenally helpful and friendly. That were very sweet in helping my fiancée and myself celebrate our engagement weekend. They truly made it special. The service was wonderful with drinks being delivered to you where ever you were on the property. Finally the food was delicious. You couldn’t go wrong with anything on the menu. While we didn’t have pets ourselves it was quite fun seeing dogs around! You truly couldn’t go wrong with a stay here.
Stayed in June 2024
Reviewed: 9 June 2024
David
United KingdomVery hot room
Facilities
Stayed in June 2024
Reviewed: 6 June 2024
Ben
United KingdomService in bar was dead slow, room was unbearably hot despite cool weather, very expensive
Lovely decor, food and drink was lovely, great breakfast and the spa is good
Stayed in June 2024
Reviewed: 4 June 2024
Susan
IsraelAlthough it was only May our room was hot and we needed to put on the fan at night. No gym.
The spa is small but well kept. Breakfast was excellent. The grounds are lovely with plenty of opportunities for walks. There is a nice children's playground. Room was spacious (in main part of hotel) with lovely toiletries in bathroom. The hotel is exceedingly canine friendly - many guests had dogs with them. Good Wifi. Plenty of public areas.
Stayed in May 2024
Reviewed: 3 June 2024
Paul
United KingdomThe staff were very friendly, the bed was very comfy, location and grounds were great, spa was nice and due to be expanded. The breakfast was very nice. Complementary ice cream and brownies was a great touch. Highly recommend.
Stayed in June 2024
Reviewed: 2 June 2024
Robert
United KingdomBeautiful area and surroundings, very relaxing and peaceful. Great facilities
Stayed in June 2024
Reviewed: 31 May 2024
Adam
United KingdomStaff amazing and little extras very awesome. Only negative, would be Spa could be better and bed a little uncomfortable. BUT this I hate to think of to answer question. Not a complaint.
Great location
Stayed in May 2024
Reviewed: 19 May 2024
Franca
United KingdomGreat friendly staff. Relaxed atmosphere. Food was great and good portions. Really lovely location and great grounds. Very dog friendly which was great!
Stayed in May 2024
Reviewed: 17 May 2024
Lucy
United KingdomThe food wasn’t amazing - just average
Beautiful room and grounds
Stayed in April 2024
Reviewed: 17 May 2024
Mitzieg
AustraliaRoom was quite warm and the fan supplied was too loud and strong to have on at night. On one day the room was not serviced until we asked after we had been out all day, then a towel supplied was dirty. The coffee maker wasnt great and the coffee supply was meagre, could have asked for more, but I dont like to go scrounging for supplies when in a luxury resort.
Spacious room with comfortable large bed. Windows were able to be opened to the garden and fresh air. Ample storage space and good sized TV. Bathroom was roomy with good hot water supply. Great hairdryer and bathroom amenities.
Stayed in May 2024
Reviewed: 12 May 2024
Lloyd
United KingdomEverything! Location, the room, the food & the spa
Stayed in May 2024
Reviewed: 10 May 2024
Irem
TurkeyRestaurant prices are a bit expensive than the hotel price and service was slow.
vintage look designs and contemporary designs makes it so nice and peaceful around the hotel.
Stayed in April 2024
Reviewed: 5 May 2024
Karla
United KingdomOur room was slightly small but lovely still. Pricey but it was during the Easter holidays.
Absolutely loved this place. Very quirky. Breakfast was delicious and with beautiful views. All the staff were really nice and helpful.
Stayed in April 2024
Reviewed: 4 May 2024
Greg
United KingdomThe poor signage to enter from the slip road It said deliveries which in fact was our entrance Mirrors in shower room put on a sloping roof so good picture of my head from the top!!
We were in the Mews in the grounds a short walk away from the main hotel and it was very quiet. Interesting decor and clocks etc Good food and lovely staff
Stayed in May 2024
Reviewed: 25 April 2024
Karen
United KingdomLiked it all tbh
Decor , grounds, spotless, lovely
Stayed in April 2024
Reviewed: 24 April 2024
Clare
United KingdomThe music playing in the public areas was too loud for my liking and too modern. Music at breakfast was nice.
It’s quirky. The grounds were very nicely landscaped. Views were fabulous. Great spa and outdoor pool was surprisingly warm. Free pic n mix and coffee station. Liked the bear theme
Stayed in April 2024
Reviewed: 24 April 2024
Shani
United KingdomNothing!
The hotel is located in a beautiful estate. It has spacious gardens where you can sit and enjoy the tranquility. Our unit was well-sized and included two rooms which enabled us to stay together as a family while it didn’t feel crowded. The rooms were very clean, the beds are very comfortable. There were complementary tea, coffee and even yummy brownies! The heated pool is lovely as is the jacuzzi and they are open 12 hours which gives you lots of flexibility in terms of when you want to use them. The staff is friendly, welcoming and very helpful. Breakfast is delicious with lots of choice. We also booked dinner at the Olio restaurant which was delicious. The dining conservatory is gorgeous, overlooking the estate and surrounded by beautiful plants. We also did lovely walks, departing from the hotel by foot - highly recommended! (there’s a helpful booklet in the room with a map and suggested local walks).
Stayed in April 2024
Reviewed: 16 April 2024
Hazel
United KingdomBeautiful property and lovely gardens with views for miles. Excellent spa area and swimming pool!
Stayed in April 2024
Reviewed: 14 April 2024
Linda
United KingdomThere was nothing not to like
This was book for my son , for his wife birthday treat They had a lovely stay and would book or recommend
Stayed in April 2024
Reviewed: 29 March 2024
Karis
United KingdomThe food was great
Stayed in March 2024
Reviewed: 23 March 2024
Hayley
United KingdomThe room temperature was too hot
Very quaint & cosy
Stayed in March 2024
Budapest, Hungary
Bodrum City, Turkey
Wildwood, USA
Yekaterinburg, Russia
Sopot, Poland
Ahangama, Sri Lanka
Siem Reap, Cambodia
Ningbo, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content