Rooms are a bit small, no sockets next to bedside

Easy parking for disabled person, ease of location, hotel beautifully revamped , bedrooms are absolutely immaculate and clean , bed was super comfortable all linen and towels are obviously new .. noise insulation also excellent no noise from adjoining rooms or floor above.. peaceful nights sleep with excellent full length blackout curtains

Stayed in May 2024

Sqeaking floorboards in one of the rooms next to us or under us ,very annoying! Also very annoying Sqeaking fire door on our floor ,horrible noise every time someone opened it.

Food really great ,all day ! Staff lovely and friendly.

Stayed in May 2024

The hotel itself was fine, however it is starting to show it's age and could do with a tidy up and a refurb

Location. Right on a main bus route, 10 mins to the city centre.

Stayed in April 2024

Nice and good location

Stayed in May 2024

We felt that the rooms were a bit overpriced but this is a general problem in Edinburgh.

Very friendly staff, nice decorated and convenient rooms, good location.

Stayed in May 2024

The drinks were expensive

We liked the size of the room and how the hotel was a good distance

Stayed in May 2024

The breakfast could be better there was no sliced cheese like example. No frigobar in the bedroom and no safe box.

Good bed, nice shower, quiet place good location and free carparking.

Stayed in May 2024

Uncomfortable (shaky) bed

Good location for a one night stay

Stayed in May 2024

It's sad that Holiday Inns don't have a proper pub but a place to buy drinks in an open area.

This is a standard Holiday Inn. The rooms are clean, beds are comfortable and the breakfast is typical of Holiday Inn. It has the added advantage of a swimming pool (which we did not use). There is also easy access to buses in to Edinburgh. Parking was also free although a not easy to find. A short walk up the road and there are a couple of pubs and other eating places.

Stayed in April 2024

Housekeeping didn’t replenish tea/coffee/milks, we had to ask.

We didn’t visit the zoo but appreciated the convenience of the bus stop at the front door.

Stayed in May 2024

Great place to stay, bus stop into Edinburgh right outside. Hotel staff friendly, and helpful. Room good. Breakfast was buffet style, and plentiful.

Stayed in March 2024

Over bath shower. No fridge

Staff . Comfy bed. Good A/C.

Stayed in May 2024

Great location with bus stop right outside making it easy to get into town and see everything. Room was good size and very comfortable. Breakfast a bonus.

Stayed in May 2024

hot meal breakfast all were fried e.g no hard boiled eggs. always same hot breakfast fare in a week. cold breakfast. not a variety of fruit selection.

comfy bedroom . had a view. warm room all the time, quiet. possibility to eat dinner if one wishes. wifi available everywhere.

Stayed in April 2024

No bottle of water in room - purchased one from the bar which was £2.

Newly refurbished room, bus stop outside hotel which takes you to Princes Street

Stayed in April 2024

It was a nice property in a good location.

Stayed in May 2024

The amenities inside the room are lacking: no mini-fridge, no toilet brush, no shower hose (the bath tube had only the usual tap). The food from the restaurant was expensive (50£ for two people, one burger and one chicken schnitzel which was stale and old, it seemed refried) ☹️.

I cannot find something that I liked, maybe the wifi connection and the comfortability of the bed. Apart these two, nothing.

Stayed in April 2024

The room was too small for 4 people. Needed to be bigger for luggage and have somewhere to sit. One chair isn't enough. The breakfast was not worth the money, no Granola and basic fruit, cheese, and meats. Needed to be refilled but took over 15 minutes to be done when asked.

The staff were very nice and the hotel was only 10 minutes away from the centre of Edinburgh town by bus. Pool and sauna were a bonus.

Stayed in April 2024

Having Stayed on numerous times due to location - price is extortionate at times due to whats on in the area - supply and demand I suppose

Stayed in February 2024

Breakfast was okay, it had the basics. I didn't like the fact that I was told to be charged a higher price for breakfast because I failed to order it in advance. Firstly, I frankly thought that breakfast was included, and that was clearly not the case. Booking.com should made it more apparent when breakfast is or isn't included. Otherwise, you are less than honest brokers. When told to pay a higher price for breakfast for failing to book it in advance, I stomped out of the hotel and got a much nicer breakfast in Costorphine, ten minutes walk from the Hotel. So keep that in mind!!! The hallway was depressingly dark and seemed to need refurbishment of carpets. It is a general problem in the hotel. The water in the tub took a while to heat, probably due to ineffective heating system all over the hotel. The ventilation system in the room woke me op several times. it hums like a propeller airplane quite often and it is unpredictable for how long. It is nerve shattering trying to sleep under such conditions. That said, I actually slept through the noise most nights. The tv was good, big screen and operable.

I liked the Bangaladeshi staff, especially Shahin and Munira. Very nice people. The tv was good, big screen and operable. I liked the double scotch I got in the bar, it was Glenmorangie. No ice!

Stayed in April 2024

Had to ask for room to be cleaned everyday.

Breakfast was good. Room was nice and comfortable. Good location. Nice view.

Stayed in April 2024

I ordered a large glass of wine and was served by a trainee/newby. Later at dinner I again ordered a large glass of wine - which was substantially larger than the earlier one (despite paying the same price) !!

Polite and helpful staff - they made me feel that they really cared. A surprisingly quiet hotel.

Stayed in April 2024

The charging station did not work, I call the charging station support line but they were unable to assist. Although a cooked breakfast was included it was cold

The room was spacious, clean and had great views, The staff were great, professional and attentive. Everything was explained and the individual checking me in was very patient.

Stayed in April 2024

Our room was very small and the window did not close properly. The hotel upgraded us without charge which was great. The rooms are beginning to look a bit tired but the public areas are nice.

Great location next door to Edinburgh Zoo. Buses leave every few minutes from outside the front of the hotel which take you to the city centre in about 15 minutes. Very good breakfast, lots of choice.

Stayed in April 2024

The kids were not allowed to use the hot pool n Sauna.

We regularly used pool and Sauna and enjoyed the Tipps from the staff.

Stayed in March 2024