137 Kings Rd, Brighton & Hove, BN1 2JF, United Kingdom
#35 of 51 hotels in Brighton & Hove
Guests' ChoiceBased on 4344 hotel reviews
7.4Cleanliness
7.9
Comfort
8.0
Location
9.1
Facilities
7.4
Staff
8.6
Value for money
7.2
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 September 2024
Colin
United Kingdomtired hotel. bathroom fan and room thermostat not working. wifi poop borderline acceptable.
Stayed in September 2024
Reviewed: 24 September 2024
Rachel
United Kingdomno biscuits. noisy person in the room next door
good size room
Stayed in September 2024
Reviewed: 24 September 2024
Laura
United Kingdomthe room was shabby view from the room was awful. and it need a better clean than it had. and one of the window latches broken.
the breakfast was good. and the location
Stayed in September 2024
Reviewed: 23 September 2024
Ruth
United KingdomN/A
The location of the hotel and the friendly staff.
Stayed in September 2024
Reviewed: 22 September 2024
Julie
United KingdomNo lift from car park , no smart tv , breakfast quality was poor
Location
Stayed in September 2024
Reviewed: 21 September 2024
Wilshaw
United KingdomThe building work
Really friendly staff that clearly cared about their guests
Stayed in September 2024
Reviewed: 20 September 2024
Val
United KingdomOverall happy but my room I couldn’t see out the windows due to condensation. Flies on the window seal where the window would t shut properly. Works next door right opposite my room so noisy in the morning and the ceiling had had a leak and not repaired
Friendly staff and location
Stayed in September 2024
Reviewed: 16 September 2024
Janette
United KingdomVery comfortable & clean ! Food excellent value for money 👍🏻
Stayed in September 2024
Reviewed: 14 September 2024
Miroslava
SerbiaThere was mold on the bathroom. The hotel is a bit old.
Very nice breakfast.
Stayed in September 2024
Reviewed: 13 September 2024
Patricis
United KingdomHad no complaints
Very good breakfast choices.
Stayed in September 2024
Reviewed: 12 September 2024
Gareth
United KingdomNo fridge in the room and the lift was out of action
Location and parking
Stayed in September 2024
Reviewed: 11 September 2024
Gemma
United Kingdomno barcardi
very central
Stayed in September 2024
Reviewed: 6 September 2024
Evelyn
United KingdomThe hotel decoration is very tired. Our room was the King size with sea view and balcony but the decor is old and tired in particular the balcony looked very sad and tired. The front of the hotel is also not very inviting lacking any sort of flowers and plants. There is also a strong smell of damp which was very strong outside our door in the corridor
Location is great, parking was super easy apart from the lift not working but they warned us ahead of time of this issue which seems to be ongoing for a while now. The staff were super friendly and the added amenities in the room like bath robe, slippers, kettle, coffee machine and water were a great bonus
Stayed in September 2024
Reviewed: 5 September 2024
Nicola
United KingdomThe toilet was broken in the room
Location Clean
Stayed in September 2024
Reviewed: 5 September 2024
Jacki
United KingdomThe bathroom is tiny. The hotel needs renovating, lifts, car park, rooms.
Everything staff very helpful and accommodating.
Stayed in September 2024
Reviewed: 4 September 2024
Jenny
United KingdomLumpy pillows and poor plumbing (toilet cistern very slow to refill so toilet could be flushed again) and this was also the case for our son’s room next door
Excellent location and a great buffet breakfast
Stayed in September 2024
Reviewed: 4 September 2024
Luke
ChinaTerrible breakfast - due to the disgusting behavior of certain guests… fingers in beans, taking bread with hands taking a bite and then putting it back.
Wonderful staff… most were exceptionally helpful and welcoming.
Stayed in August 2024
Reviewed: 3 September 2024
Michael
United KingdomHousekeeping staff
Reception and restaurant staff
Stayed in August 2024
Reviewed: 3 September 2024
Griggio
ItalyShared toilets and showers
Stayed in September 2024
Reviewed: 2 September 2024
David
United KingdomWe think you could make better use of the large terrace, maybe a few planters and more seats/tables. It was great to sit outside and watch the people passing.
Right on the seafront as name implies, this proved an excellent location for our annual gathering with friends. The staff were extremely helpful and welcoming and we enjoyed our three breakfasts with the ample buffet supplies and choices. Great value. The physical property was less impressive. Some very stained carpets. A number of things needing attention. We found our window wouldn't open due to a broken handle but, to be fair, a maintenance man came within an hour of our reporting this and fixed it. Our fellow guests told some strange tales of housekeeping which seemed inconsistent. We knew in advance about the lift from parking but we found the parking bays very challenging. Our room cards suddenly didn't work and our friends had similar experience. Nevertheless, we had a great stay and everything we needed was in walking distance, especially the Lanes and Churchill Square. We found a great restaurant-Casalingo-just round the corner up Preston Street. Highly recommended.
Stayed in August 2024
Reviewed: 2 September 2024
Olga
RussiaNot too many options for breakfast, almost all the tables were busy. Also no teeth facilities in the room. There were pieces of plaster in my room covered by towel.
Location and staff were good.
Stayed in August 2024
Reviewed: 2 September 2024
Maryszka
GuernseyWe had no hot water from check in til 8am the following morning. We had a function to attend and have travelled off island so we felt tired and unclean .
Location
Stayed in August 2024
Reviewed: 1 September 2024
Lm291
United KingdomTook bedding off and told them it had a blood stain on it, and it was put back onto the bed instead of changing it!
Spacious room, nice bar area, someone on reception all the time
Stayed in September 2024
Reviewed: 1 September 2024
Jasbir
United KingdomFood really expensive
Own car park and on seafront
Stayed in August 2024
Nördlingen, Germany
Ledro, Italy
Nelson, New Zealand
Marche-en-Famenne, Belgium
Columbus, USA
Cimitile, Italy
Yaroslavl, Russia
Na Jomtien, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content