St. Georges Way, Stevenage, SG1 1HS, United Kingdom
#19 of 40 hotels in Stevenage
Guests' ChoiceBased on 1050 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.2
Facilities
8.2
Staff
8.7
Value for money
8.0
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 26, 2024
Mark
United KingdomPaying for the carpark across the road even though it was a ok price
Staff helpful and very polite room was clean
Stayed in March 2024
Reviewed: April 24, 2024
Avril
IrelandThe rooms were tired, need to be revamped
The staff were fantastic
Stayed in April 2024
Reviewed: April 21, 2024
Mark
United KingdomClean room, helpful staff, good breakfast.
Stayed in April 2024
Reviewed: April 21, 2024
Karen
United KingdomReasonable room and varied breakfast.
Stayed in April 2024
Reviewed: April 20, 2024
Julie
United KingdomPaying for parking was a big issue for me. The toilet was stained, and the seat was very tatty. Room smaller than expected. Could do with a paint to freshen up.
I use to live in stevenage, so knew location if hotel.
Stayed in March 2024
Reviewed: April 18, 2024
John-stewart
United KingdomOne member of staff come across bit rude to start, but ok after that Breakfast luke warm
room great sraf very good,
Stayed in April 2024
Reviewed: April 17, 2024
Richard
United KingdomBar area in the evening was noisy but that could have been the lack of soft furnishings.
Location was ideal and easy to access. Parkin on site was ideal if a little expensive. Room was quiet and comfortable.
Stayed in April 2024
Reviewed: April 16, 2024
Vernon
United KingdomAll good. Parking charge bit of a pain but is what it is.
Well maintained and very clean.
Stayed in April 2024
Reviewed: April 15, 2024
Sean
United KingdomDoor in bathroom didn’t shut properly
Location,clean and friendly shaff
Stayed in April 2024
Reviewed: April 9, 2024
Cathy
United KingdomThe bed was only a double and not very comfortable.
The staff were all very friendly and helpful.
Stayed in April 2024
Reviewed: April 2, 2024
Sunday
United KingdomThe parking space in the facility
Everything seems OK
Stayed in March 2024
Reviewed: April 1, 2024
Tunde
United KingdomOnly have to pay for overnight parking
Stayed in March 2024
Reviewed: March 21, 2024
Ruth
United KingdomCheck in was slow because there was an event being held in the hotel
Huge room suitable for friends sharing
Stayed in March 2024
Reviewed: March 19, 2024
Simon
United Kingdomcomplimentary tray was not fully stocked. Shower was not good
good
Stayed in March 2024
Reviewed: March 18, 2024
Huw
United KingdomExcellent breakfast, Lovely lady organising the breakfast
Stayed in March 2024
Reviewed: March 12, 2024
John
United KingdomPaying for parking! Being told that the hotel did not own the car park is an excuse, it is contracted to an outside agency as a revenue generator. Paying for two colleagues to stay one night and then stung for an additional £12 charge to park in the hotel car park does not sit well.
Room very comfortable, breakfast plenty of choice well cooked.
Stayed in March 2024
Reviewed: March 10, 2024
Tony
United KingdomReceived a parking fine a week even though parking was paid at reception. Spoke to staff who rectified the issue but still annoyance that wasn’t needed.
Very basic property which was all that was needed for this trip. Staff very helpful with check in and helped us if needed.
Stayed in January 2024
Reviewed: March 4, 2024
Sara
United KingdomThin walls - could hear light switches in adjacent rooms, noise in hallway very loud when people were talking. Beds were a little firm and lumpy pillows. No kettle in room on arrival and floor not fully hoovered. I requested a twin for a parent and teenage child but were given a double bed...
Staff were helpful. Shower and bathroom facilities were good. Room was tidy.
Stayed in March 2024
Reviewed: March 3, 2024
Yvonne
United KingdomNothing.
Staff all very friendly and helpful. Room and communal areas very clean. Excellent choice at breakfast. I would stay here again.
Stayed in February 2024
Reviewed: March 2, 2024
Ayrton
United KingdomEverything is great in the hotel . I had a little trouble comunicating with staff on the desk but was all sorted out in 10 mins and had my room. Ready.
Stayed in March 2024
Reviewed: February 21, 2024
Lorna
United KingdomLittle parking in site. Disability twin room not provided. This policy needs to change. If 1 person is disabled the other needs a separate bed to get a good night's rest, not a shared bed when they get nudged, or disturbed all night.
Decor, bed, staff,
Stayed in February 2024
Reviewed: February 5, 2024
Linda
United KingdomCould put a few more sachets of coffee & sweetener or sugar, in the room, 1 cup isn’t enough for some people
Very clean & pleasant staff
Stayed in February 2024
Reviewed: January 23, 2024
Ian
United KingdomDifficult to find fault.
Good to park at the actual location rather than at Asda. Room was a nice a decent size. Reception staff were helpful, friendly and competent
Stayed in December 2023
Reviewed: January 23, 2024
Mania
GreeceBreakfast, parking, location
Stayed in January 2024
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