The fact we had twin beds. Room smaller than usual. Breakfast: On the first morning, we paid for a full breakfast. Firstly, no china mugs, only paper ones. Coffee machines not working properly. Cooked breakfast: no bacon, some mushrooms lying in water - otherwise okay. Mini- croissants and pain au chocolat didn’t seem freshly baked.

Room - smaller than we have had in the past. Thought we had booked a room with a double bed, turned out we has twin beds. Liked: public areas, like the bar

Stayed in June 2024

Park is a joke at this hotel. We stay and many hotel all over the world and this was the worse. We had to pay to park here. Which I think is very unfair when the hotel cost so much money

Staff was very friendly

Stayed in June 2024

Bathroom facilities were a bit cramped. You open the bathroom door , tiolet straight infront, you needed to close door to access the shower . Not enough room to swing a cat.

Breakfast facilities excellent Locatio , couldn't wish for better.

Stayed in May 2024

Breakfast. Trays was not refilled and had to wait long time to get different parts of my breakfast

Great food and clean

Stayed in May 2024

The beds were a little uncomfortable and at times the room was a bit hot but there was no control over the air con unit. Also a bit more natural daylight would have been nice.

Great breakfast and plenty of choice! Location is brilliant, we were able to walk within 20 mins of the Historic Dockyard and Gunwharf Quays.

Stayed in May 2024

The first 2 breakfasts were fine The last was a bit of a let down starting with no milk in coffee machine, no sausages, baked beans, mushrooms and jam, after asking staff was told that they had ran out of the breakfast items (could not believe that had happened at only 8.45am)they did resolve the coffee problem.

Good selection of breakfast items.

Stayed in May 2024

Clean and comfortable hotel. Good location. Nice bar and very good breakfast with lots of choices.

Stayed in May 2024

Wasn't a large choice of different foods for dinner.

Very good and lots of choices.

Stayed in April 2024

A little tired.

Very convenient.

Stayed in April 2024

Great location.

Stayed in April 2024

pool with sauna, gym, location, friendly staff, great breakfast

Stayed in May 2024

Had to pay for disabled parking in the street with a permit from the hotel even though it would have been free in the car park. I got 6 people to have rooms for our daughters wedding and phoned to ask if there was a discount and got cut off both times

Room was good. Breakfast was excellent

Stayed in May 2024

Hotel seemed dated, felt like it needed decorating. When got back to hotel in evening went to go for a drink at the bar and there were lots of empty glass dinner plates left on the table, so went straight up to our room instead

Location for what we wanted was good, nice walk along the coast to Gunners wharf

Stayed in April 2024

Toast was like warm bread Change the bread or the toaster

Hotel needs a makeover a little tired

Stayed in May 2024

We had a constant droning in our room which disturbed my sleep; couldn’t work out where it was coming from.

Location was great and the hotel is lovely and clean. Good supply of hot drinks in your room and individual packets of biscuits a nice touch.

Stayed in May 2024

The bathroom was very small, which was disappointing for a premier room. The sachets of hot chocolate were not replenished. Used glass not washed/replaced with a clean one.

Very impressed with the breakfast, good selection to choose from. Good location, close to lots of restaurants.

Stayed in May 2024

I accidentally booked an accessible ground floor room which meant noise from men revving their car and motorbike engines outside the window. Also a weird stain on the curtains that just need to be changed for minimal cost.

Location was good, not in the town centre so quieter, but close enough to walk it. Right next to Portsea common, and on 3 bus routes, so an easy walk to the shoreline. A solid 3 star hotel.

Stayed in May 2024

Breakfast was pretty average. All OK but just adequate.

Decent size room with sea view & A/C. Good location.

Stayed in May 2024

Just a small point, but the towel rail was too high up the wall for me!

Location was very good. Parking was a bonus. Had a swimming pool, but we didn’t use it this time as the weather was so good. Breakfast was good.

Stayed in May 2024

Pillows were lumpy!

Great location for Isle of Wight ferries & a walk round Southsea. Good breakfast.

Stayed in May 2024

Nothing

Everything

Stayed in May 2024

Food was average. Pool was full of kids swimming lessons. Jacuzzi not working. No outdoor sitting area.

Location. Room was clean. Staff are friendly.

Stayed in May 2024

The bed and mattress had seen better days and wasn't overly comfortable due to a dip in the middle of the double bed that we kept rolling into.

Staff were helpful, friendly and efficient. The location was perfect for all the attractions and the hotel was quiet at night. Breakfast was delicious and plentiful. The room had everything we needed.

Stayed in May 2024

Service slow and food n wine in restaurant expensive and mediocre

Location

Stayed in May 2024