White Tower, Mediacity , Salford, Manchester, M50 2EQ, United Kingdom
#37 of 118 hotels in Manchester
Guests' ChoiceBased on 1996 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.7
Staff
9.2
Value for money
8.0
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 June 2024
Claire
United KingdomNothing, I would stay again
Brilliant location, really lovely and close to the water,, good restaurants etc nearby. Staff very friendly and efficient. Lovely breakfast with quality ingredients, and a couple of celebrities thrown in!
Stayed in June 2024
Reviewed: 23 June 2024
Victoria
United KingdomHappy with everything with stay.
Clean hotel with a large spacious room. Check in was quick and staff were friendly and helpful. Great location with lots of places to eat nearby. Bar stayed open late which was nice to use after concert.
Stayed in June 2024
Reviewed: 23 June 2024
Nicola
United KingdomNothing
Excellent location
Stayed in June 2024
Reviewed: 23 June 2024
Michael
United KingdomGreat location for media city & Salford quays, very pleasant stay. Good value hotel.
Stayed in June 2024
Reviewed: 22 June 2024
Tony
United KingdomReally friendly staff and in a great location
Stayed in June 2024
Reviewed: 22 June 2024
Paul
United KingdomHaving to leave !!!!!
Very clean rooms, excellent breakfast and each and every member of staff were very helpful and friendly
Stayed in June 2024
Reviewed: 22 June 2024
Kathryn
United KingdomNothing
Location, friendliness of staff
Stayed in June 2024
Reviewed: 22 June 2024
Sarah
United KingdomIf I had to be super picky, the bathroom screen didn't keep the water in the shower and the floor got very wet but that's being super critical
Location, cleanliness, friendly staff, huge room, comfortable beds, excellent room facilities. The fridge was an excellent touch
Stayed in June 2024
Reviewed: 21 June 2024
Gary
United KingdomLiked everything apart from shower body wash bottle empty
View and staff
Stayed in June 2024
Reviewed: 21 June 2024
Debbie
United KingdomFinding it was a nightmare. There are 2 Holiday Inns on Salford Quays. I ended up walking to the wrong one. Both hotels told me it happens all the time. The description and directions to both hotels need to be much better. Guests shouldn't need to spend time on this.
Convenient for the Lowry Theatre. Clean, modern, nice staff. All the things you would expect were good.
Stayed in June 2024
Reviewed: 20 June 2024
Cheryl
United KingdomLoud extractor fan in bathroom which was on all day.
Good location. Lots of places to eat and drink around it.
Stayed in June 2024
Reviewed: 18 June 2024
Kaitlin
United KingdomVery good location and the staff were fantastic.
Stayed in June 2024
Reviewed: 18 June 2024
Dennis
United KingdomRoom was okay, struggled to get comfortable to watch tv, chair wasn't very comfortable. Air con difficult to get to a nice temp, had to keep turning off and on to regulate
very good location for our expectations.
Stayed in June 2024
Reviewed: 17 June 2024
David
United KingdomParking was offsite (although quite close and reasonably priced).
Location, cleanliness, comfort, spaciousness friendly & helpful staff, breakfast was tasty, plentiful and varied.
Stayed in June 2024
Reviewed: 16 June 2024
Rebecca
United KingdomThe lifts are VERY slow
Good location, good sized room, comfortable, friendly helpful staff
Stayed in June 2024
Reviewed: 16 June 2024
Jackie
United KingdomN/A
Great location, great facilities Spot on
Stayed in June 2024
Reviewed: 16 June 2024
Natalie
United KingdomVery expensive for a basic hotel.
Excellent location
Stayed in June 2024
Reviewed: 15 June 2024
Andrew
United Kingdom£250 for a room is just pure greed.
Location was great, clean and comfortable.
Stayed in June 2024
Reviewed: 14 June 2024
Dr
United KingdomTV had several channels that wouldn't play. I had to watch via YouTube and even that kept disconnecting.
Friendly, cosy and comfortable
Stayed in June 2024
Reviewed: 13 June 2024
Peter
United KingdomPillows not comfy
Location
Stayed in June 2024
Reviewed: 11 June 2024
Kevin
United KingdomNothing
Very efficient staff both at reception and in the bars and restaurant.Good location next to tram network
Stayed in June 2024
Reviewed: 10 June 2024
Anne
United KingdomRooms very warm, ? Poor air conditioning, curtains stayed drawn as outlook poor and room got too hot
Location great
Stayed in June 2024
Reviewed: 10 June 2024
Christine
United KingdomVery clean
Stayed in June 2024
Reviewed: 10 June 2024
Ann
United KingdomBeds/pillows far too hard for our preference. Choices in Marco Pierre White Restaurant were very predictable and bland. Food was ok but had better. Not many eating there when we visited and if weather had been less inclement we would have looked elsewhere. Service/staff were lovely though.
Very convenient for Coronation Street Tour. Staff were excellent, room was very good, as was breakfast.
Stayed in June 2024
Pomos, Cyprus
Yangshuo, China
Riyadh, Saudi Arabia
Basel, Switzerland
Istanbul, Turkey
Chongqing, China
Izumo, Japan
Ljubljana, Slovenia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content