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  5. Reviews of Holiday Inn Manchester Airport, an IHG Hotel

Reviews of Holiday Inn Manchester Airport, an IHG Hotel 4 stars

1 Palma Avenue, Hale, M90 4ZY, United Kingdom

#1 of 12 hotels in Hale

Guests' Choice

Review score

Based on 2948 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 10 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    We ordered room service and when food arrived it was cold and disappointing. As it was expensive i expected it to be hot

    Comfortable, friendly helpful staff

    Stayed in May 2024

  • Reviewed: 10 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast service could have been better . Many items on the buffet breakfast had not been replenished.

    Excellent room and very clean

    Stayed in June 2024

  • Reviewed: 8 June 2024

    10
    Great stay
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Great food, great room and service.

    Stayed in March 2024

  • Reviewed: 8 June 2024

    9.0
    Great hotel
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    We had a room with a double bed and a sofa bed. The sofa bed was really uncomfortable and hard.

    The food was great, the room was great, clean and tidy, the staff were lovely and helpful. Great area for terminal 2.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    9.0
    Comfy, handy
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    view wasn't the best, but it is an airport hotel. If it isn't a runway room view, etc, then the view isn't the best.

    N/A

    Stayed in May 2024

  • Reviewed: 5 June 2024

    10
    Excellent hotel.
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    Parking expensive won’t be parking there again.

    Good place , clean

    Stayed in June 2024

  • Reviewed: 5 June 2024

    10
    Great location almost opposite T2,staff very nice,hotel very clean and modern we had a very nice breakfast prior to our
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    nothing to dislike

    very clean and modern,close to terminal 2,basically just over the road.

    Stayed in May 2024

  • Reviewed: 5 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Great family room, amenities and fantastic distance to terminal 2. Buffet breakfast was just what we needed before our long haul flight.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    10
    Short overnight
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Hard to find from where my bus dropped me off

    Room design, restaurant onsite

    Stayed in May 2024

  • Reviewed: 3 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice hotel breakfast was very nice

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Ideal airport hotel.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    Met all requirements.

    Quiet location.

    Stayed in May 2024

  • Reviewed: 2 June 2024

    8.0
    We weren’t there long so didn’t use restaurant etc but it was quiet
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Near location to the terminal for early getaway with no need for shuttle bus. No noise

    Stayed in May 2024

  • Reviewed: 2 June 2024

    10
    Fabulous for early morning flight from Manchester airport. Just walk from the station .noneed to pay for parking
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Staff excellent, food beautiful , comfortable bed

    Stayed in June 2024

  • Reviewed: 1 June 2024

    10
    Excellent value for money and location!
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Location is excellent, quick walk over to the terminal making it a smooth morning.

    Stayed in May 2024

  • Reviewed: 1 June 2024

    9.0
    Best review to make is I would definitely stay here again.
    • Leisure trip
    • Solo traveller
    • Queen Room - Accessible
    • Stayed 1 night

    My friend drove me to the hotel, one hours parking for drop off and going to the restaurant wouldn’t have worked. Fortunately the staff came up with a solution.

    Always a pleasure to stay in this hotel. Nice to have a relaxing evening before a long… day of travel. Spacious rooms. Restaurant food and service was very good.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Very comfortable, a very comfortable and convenient hotel
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Very noisy in check-in and bar area

    Convenience for airport

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Exactly what we needed!
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I couldn't find fault.

    Location was great. Stumbling distance from T2 which was handy. And the staff were absolutely amazing! They could not have been more welcoming and friendly with the kids (2 &5). Felt at ease the whole time. Great service, great location. Could not fault.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The hidden service charge in restaurant.

    As a Coeliac the staff in the restaurant when informed of this got me to fill out a disclaimer form, then put a card on table informing all staff of this fact. Excellent service.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I don’t like is my sun had to sleep o the sofa very hard not comfort ! If you don’t have space for children it’s better to do accept!

    What I like breakfast , staff very friendly I generally all !

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    Excellent short stay
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location, clean rooms

    Stayed in April 2024

  • Reviewed: 26 May 2024

    8.0
    Location excellent, rooms comfortable staff lovely however no outside space.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    I was lead to believe that the hotel had a roof top bar/ terrace however I was informed it will not be available for 12 months at the earliest. I stayed both ends of my vacation. When I start my holiday I like to stay the night before getting there early & chill in an outside space if possible (hence the roof top terrace). The hotel lounge was small & crowded to sit, have a drink & chill. The end stay was great landing late at night, straight to bed & a great breakfast.

    The room was very comfortable & the breakfast was great

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Good job

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Would definitely stay here again for T2 departure
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    There is a short walk between airport and hotel...no more than 5 minutes. This wasn't a surprise but may be an issue for some.

    Comfy bed, choice of pillows and close to Term.2. Within 1 hour og getting out of bed we were through security and in boarding area!

    Stayed in May 2024

  • Reviewed: 24 May 2024

    10
    Immaculate with friendly staff
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely staff, great meal and really comfy clean room

    Stayed in May 2024

Showing 1 – 25

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