The building was modern and thin-walled. I could hear the underground at night, and was awakened at 2:16 one morning by blows on the door of the next room.

The key-coding of the lift was a useful security precaution. I liked being able to skip general cleaning, as I like to have my (small) room to myself as much as possible. The bar staff were very good.

Stayed in June 2024

Narrow space between foot of the bed and wall.

Friendly helpful staff, spotlessly clean and a comfortable bed. Able to check in early which was a bonus.

Stayed in June 2024

Small rooms (guess the downside of location)... Some rooms were poorly lit and corridor carpets were old n smelly (unlike the 1st floor).

Very courteous staff. Perfect location. Comfortable rooms with clean bathrooms and basic toiletries. Breakfast, bar and meals were brilliant!! Hotels outdid my expectations on that. Conference lounge/ rooms were perfectly located with great provisions of hot drinks and tea-time desserts.

Stayed in June 2024

A minor defect-The breakfast in the hotel is wonderful but all the same. If you stay there more than 3 days , it’ll ruin your appetite

The location is good. It’s less than 10-min walk to the British Museum and you can take a walk through Russel Park to reach there. It’s near China town and the food there is nice.

Stayed in June 2024

Family room was not sufficient for 4 sofa is 110cm wide only

Room was nice and clean.. Breakfast is great!

Stayed in June 2024

TV navigation for information appears difficult to use.

Location was easy to get to, walking distance to Euston Station. Bathroom was really clean and the staff were very friendly.

Stayed in May 2024

need earlier breakfast times

clean and staff was great

Stayed in June 2024

Pillows. I was tired when I went to bed and didn’t see the notice about availability of different ones until the next morning. I found them vey hard.

Location: I love Bloomsbury Room: had everything I needed and I appreciated especially decent sized drawers in the bedside tables. Drawers rare in many hotels; Breakfast: OK, if a bit illogical in layout.

Stayed in May 2024

Minor issue, but not much space in bathroom for bathroom toiletries (there were 3 of us)

Helpful competent staff, clean room, comfortable beds and excellent breakfast!

Stayed in May 2024

Unfortunately card machines were working poorly at reception

Location and breakfast very good

Stayed in May 2024

Did not like booking a twin room only to find when we arrived at hotel they had us in a double room . Receptionist showed me email from bookiing.com and no mention of a twin just a standard room. This is totally unacceptable a 63 year old and his 40 year old son expected to share a double bed. This needs to be sorted out as I suspect I am not the only one to have encountered this problem.

Great location reception staff good

Stayed in May 2024

Friendly staff, great location and fantastic breakfast.

Stayed in May 2024

Location and accessibility

Stayed in May 2024

Unfortunately the tv in the room didn’t work.

The hotel was spotless & the staff were terrific. Polite , friendly & very helpful.

Stayed in May 2024

Room was very warm even with aircon on

Location ideal, quiet area, breakfast was excellent

Stayed in May 2024

Small beds

Location

Stayed in April 2024

The toaster was not working well.

It was good.

Stayed in May 2024

This was me own fault and nobody else but I forgot my cane because I did not have it by our room door when we left to catch our black cab. I didn't realize till we were boarding the train. I had to get a new on at Boots in Edinburgh.

I was so happy with our stay as I needed a hotel near Kings Cross train station for the next morning. The staff called a black cab for us which made it a no worries trip. The bar area has a lovely outside large area for enjoying a wonderful cocktail made by the lovely bar staff. An added bonus was right across from the hotel was the pub for the best fish and chips with mushy peas I had in all the pubs I have visited in 5 years!

Stayed in May 2024

Very old hotel without renovation since very long time.

Personnel was helpful.

Stayed in May 2024

Super location for visiting University College London, and for being centrally located in a lively neighborhood with lots of sites, restaurants, and easy connection to buses and the Russell Square tube station for getting a bit further into London.

Stayed in April 2024

TV control didn't work

I like the food

Stayed in April 2024

Comfort, quiet, in premier rooms

Stayed in May 2024

Loud from construction, hot because AC broke. No face towels but maybe thats normal. No refrigerator or microwave, as a pregnant lady I know I need to be able to reheat food now. Midnight cravings kept me awake + early morning construction noises made me utterly exhausted. This is our honeymoon trip so it felt 1950s sleeping in twin beds, not the hotels fault but I do wish booking made it clear when queen beds are unavailable. Overall, we're looking elsewhere for our return trip.

Big tv, has hair dryer, and iron. Location great across from underground and near lots of food options. Room service was great and super sweet.

Stayed in May 2024

The hand wash and bath wash was not refilled

It was exactly what we needed

Stayed in May 2024