Crest Way, Barnwood, Gloucester, GL4 3RX, United Kingdom
#4 of 15 hotels in Gloucester
Guests' ChoiceBased on 993 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
8.5
Facilities
8.7
Staff
8.8
Value for money
8.3
Free WiFi
8.7
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End of dialog contentReviewed: 26 September 2024
Julia
United KingdomThe walls are thin and we could hear our neighbours.
The room was comfortable and clean. The facilities at the hotel was great.
Stayed in September 2024
Reviewed: 26 September 2024
Robbie
United KingdomComfortable room & bed
Stayed in September 2024
Reviewed: 23 September 2024
Arlene
United KingdomNo robes
Clean and value for money
Stayed in August 2024
Reviewed: 23 September 2024
Dan
United KingdomBreakfast was okay but not freshly cooked
Good sized room for a family Well kept grounds
Stayed in September 2024
Reviewed: 21 September 2024
Alan
United KingdomThe cooked breakfast items were all cold, not good for the price paid
The staff encounted were pleasant and helpful
Stayed in September 2024
Reviewed: 21 September 2024
Philip
United KingdomI Bar fridges are needed in the rooms.
Loved the breakfast ,gym and pool. Beautiful gardens to sit in.
Stayed in August 2024
Reviewed: 20 September 2024
David
United KingdomUpstairs no lift husband with pulmonary fibrosis and 2 elderly dogs not good. Couldn’t offer a ground floor room as non available. No lift in hotel.
Good location for M5
Stayed in August 2024
Reviewed: 20 September 2024
Mary
IrelandNo lift
Friendly, good food, spacious room
Stayed in September 2024
Reviewed: 18 September 2024
Yukiko
United KingdomWe always look forward to breakfast when we stay at hotels, but breakfast here was really disappointing :-( Not many choices for both hot/ cold items. Coffee was not great either.
The room was spacious and we enjoyed using the swimming pool.
Stayed in August 2024
Reviewed: 18 September 2024
Thomas
United KingdomReceived a parking fine as your staff had not registered my payment. Some hassle experienced getting this sorted
Hotel good.
Stayed in August 2024
Reviewed: 16 September 2024
Oliver
United KingdomCar park fee
Good value for money and friendly staff
Stayed in September 2024
Reviewed: 10 September 2024
Mufeez
PakistanNice , clean property. Met our expectations. Good Breakfast .
Stayed in September 2024
Reviewed: 9 September 2024
Joshua
United KingdomClean, comfortable, nice staff
Stayed in September 2024
Reviewed: 7 September 2024
Matt
United KingdomUnfortunately you don’t have decaf tea bags in the rooms.
Friendly staff, clean room, good facilities
Stayed in September 2024
Reviewed: 5 September 2024
Abdool
United KingdomStained carpet and leaking shower head. Only 1 chair plus a not very comfortable stool. Two chairs would have been ideal.
Excellent breakfast and comfortable bed.
Stayed in September 2024
Reviewed: 2 September 2024
Simon
United KingdomClean and friendly, and very helpful with my partner and her G.F. dietary needs. Overall, it is great value for money, and I would definitely recommend it for somewhere to stay in that area.
Stayed in September 2024
Reviewed: 30 August 2024
Marie
United KingdomThe rooms seem to have very thin walls. Another person in the room next door could be heard talking and coughing quite loudly. We haven't really experienced this in other hotels.
We liked the friendly, helpful staff. The food at dinner and breakfast was lovely. The room was clean, the bed and pillows comfortable.
Stayed in August 2024
Reviewed: 30 August 2024
Alison
United KingdomGym not available to customers under 18.
Room clean and well furnished. Bed was comfortable and large. Breakfast was good, lacked some items but these were replenished when we asked.
Stayed in August 2024
Reviewed: 30 August 2024
Simon
United KingdomRoom was comfortable but could have been a bit larger. Having a room close to reception meant that the foot traffic past the door was quite high and having our dog in the room it disturbed him causing him to bark which in turn woke us up and may have woken people in adjoining rooms.
The staff were excellent, very helpful all the time. Breakfast was good but lacked some options that I would have expected (Hash browns/fried slice and Black Pudding).
Stayed in August 2024
Reviewed: 28 August 2024
Andrew
United KingdomI arrived a little later than expected so decided to eat in rather than go to Gloucester. I was informed the restaurant was very busy and there would be quite a long wait, about half an hour. I said this was no problem, would have a drink and read. Unfortunately, the wait after being seated was an hour to get a menu (after mentioning I hadn't yet had one) and then 45 minutes to get served. Even worse the meal was very poor. With credit to the barman that night he gave me complimentary beer and in the morning reception apologized and didn't charge me for the meal which was appreciated.
Very pleasant check-in (Charmaine), the room was well prepared, clean and comfortable with all the items needed for one night stop. I had booked a double room but on arrival it was a twin. Travelling solo this was not a problem but might have been if a couple had booked. Breakfast was good with plenty of selection of both and beverages.
Stayed in August 2024
Reviewed: 28 August 2024
Aniko
United KingdomService in the restaurant.
The room was very clean and the bed was comfortable.
Stayed in August 2024
Reviewed: 27 August 2024
Grace
United KingdomClean rooms and comfortable stay.
Stayed in August 2024
Reviewed: 27 August 2024
Colin
United KingdomPaying for parking.
Receptionist was very helpful, as were the restaurant staff. Easy check in, Room was comfortable, but not entirely spacious, with a decent shower. Good spa facilities and an excellent breakfast.
Stayed in August 2024
Reviewed: 25 August 2024
Ulfet
United KingdomThe breakfast is not included and you have to pay for the parking.
The room we stayed is all clean. Lovely staff , especially the receptionist, Maja, was so helpful and professional. She was smiling all the time while helping us. The swimming pool was clean and they do provide hot towels.
Stayed in August 2024
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