Easy access from airport either good shuttle service

Stayed in June 2024

I didn't like the fact that 4 of the sockets in the room didn't work, which was really inconvenient when 4 people were trying to charge their mobile phones. Was going to mention it to reception at check out, but our taxi came early. Also, not enough tea and coffee in the room. If you're a bit of a tea pot like ne you'll be disappointed as you only get enough milk for 1 tea or coffee each. Room was also a little grubby. Found a big ball of hair on the carpet as soon as we entered, and the floor could have done with a bit more of a scrub in the bathroom. Lighting in the room wasn't brilliant either. All of the above weren't big issues as we only stayed 1 night, but I wouldn't stay any longer.

Had a 1 night stay before flying from Gatwick. The staff were very friendly, Kiran and Angela in the morning at breakfast were particularly attentive. Breakfast itself was very good with a great selection of food and drink. Eat at the restaurant the evening before which was good, but overpriced for what it was. I would recommend getting room service instead as it's cheaper.

Stayed in June 2024

Bathroom dated

Clean and good service. Breakfast was great. Hotel a little dated especially the bathroom but overall all good

Stayed in June 2024

It was decent value for money

The location is only a few miles from the airport and there was ample parking spaces whilst we were away.

Stayed in May 2024

The carpets in corridors were disgustingly dirty

Receptionist was extremely helpful.

Stayed in May 2024

I checked in at 2am in the hotel and had to catch a flight at 9:30am. The few hours i stayed there were very comfortable. I must acknowledge the 2 kind gentlemen who greeted me at reception at that time and for the complimentary upgrade and breakfast i received.

Stayed in June 2024

Clean and quiet

Stayed in June 2024

The pullout couch really is probably only big enough for one person.

This was our first hotel stay after 2 weeks in Morocco, so it seemed exceptionally clean and luxurious (being able to drink the water!!!). We had just an overnight in London and needed somewhere near the airport to stay, and this fit the bill. It was great that it had a good breakfast, especially because we were flying the budget airline Norse, so we were able to fill up before we got onboard. The front desk was very helpful and happy to bring us extra bed linens so that one of our kids could sleep on cushions from the foldout couch, which really wasn't big enough for two people (16 and 13 year olds). The shuttle over to Gatwick was convenient and the 10 pound rate for a family was about half what we paid for an Uber the night before.

Stayed in June 2024

Stayed here for a night to catch an early morning flight the next day. Comfortable and spacious room. Well-equipped bathroom.

Stayed in April 2024

Hotel is close to the airport and has a shuttle to take you to/from the airport which is great. Restaurant food was very good and staff was friendly and helpful. Room was just ok. Carpet had stains and didn't look very clean. We requested a room with 2 beds and the room had 1 bed and a sofa bed. There were no linens for the sofa bed, but they were delivered soon enough. We informed the hotel it was 4 of us arriving, there weren't enough hand or bath towels for all of us. Overall a good experience, staff at front desk was friendly. Just little details, but overall good.

Stayed in June 2024

Had to make the sofa bed up ourselves

comfortable room, clean. Close to airport with easy to use well priced shuttle service

Stayed in May 2024

Work carried out during stay

Clean & efficient…good menu

Stayed in May 2024

Dirty towels on arrival Strange meal options at check in.

Location

Stayed in April 2024

Thought it would be closer to other amenities

Comfortable everything we needed Great breakfast

Stayed in June 2024

Check-it was slow as there was only one person serving.

Not a lot to dislike. Location (obviously) for a next day flight. Room was clean and well laid out. Bed was comfortable.

Stayed in May 2024

Nothing

Staff were exceptionally kind and helpful

Stayed in June 2024

Would have liked to have a mini fridge in the room the room

Breakfast was good. Lots of variety

Stayed in June 2024

The journey from Gatwick Station.

We arrived after dreadful journey from Gatwick station which was so confusing to get the bus. It was a smooth check-in and the staff member was very nice and even better as we had been chosen as quest of the day which included a upgrade and a compliment drink from the bar.

Stayed in June 2024

Nothing

Quality of room, bedding was excellent and very comfortable bed.

Stayed in June 2024

Great location and very good shuttle bus service

Stayed in June 2024

Toilet didn't flash very well

Breakfast wax OK but not very hot

Stayed in May 2024

No free courtesy bus from the airport and stations

Staff were friendly and polite,good food especially breakfast.

Stayed in May 2024

Family room booked, but not set up & no bedding for sofa bed.

Clean

Stayed in May 2024

The bed and pillows were not to our taste, but I believe there was an option for a different pillow

Absolutely immaculate bathroom. Good food in the restaurant. Very friendly and helpful service. Bed a bit hard for our taste.

Stayed in June 2024