Cartwright Drive, Fareham, PO15 5RJ, United Kingdom
#15 of 17 hotels in Fareham
Guests' ChoiceBased on 1307 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
8.2
Facilities
8.0
Staff
8.6
Value for money
7.5
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 September 2024
Laura
United KingdomIt was quite expensive for a family room which just had a sofa bed for the kids and no window. I think for the price it could've been better
The staff were super friendly and helpful
Stayed in August 2024
Reviewed: 23 September 2024
Maureen
United KingdomHot water tap in bathroom needs adjusting. Far too hot!!
Breakfasts good. Room clean and comfortable.
Stayed in September 2024
Reviewed: 12 September 2024
Carl
United KingdomPerfect
Stayed in September 2024
Reviewed: 6 September 2024
Ian
United KingdomWe always stop here when we go on cruises from Southampton.
We like the location and the fact it has a swimming pool.
Stayed in August 2024
Reviewed: 30 August 2024
Christine
United StatesThe menu for lunch/dinner could have had a little more choice with the hotel being so far from town and no other choice for food unless friends took us away from hotel.
Breakfast was first class and enjoyed. Grace and all the staff at the restaurant and front desk were so helpful and be obliging. Pippa in the gym area was very helpful to help me with hours open etc. they gave us a fan to use as I found the room warm and staying 21 days I wanted to be comfortable!!
Stayed in August 2024
Reviewed: 30 August 2024
Tara
United KingdomThe noise from the music both nights was loud as 2 wedding on and our room was close. Would have like to maybe have been told about it as well as the time it would be off as did keep my little girl awake it was alot of money to stay and listen to Thumbing music
All was amazing staff we came across they were friend helpful and kind nothing was to much trouble. The bed was amazing didn't want to get out shower was powerful and hot room was a little dusty but clean and tidy the swimming was great kids loved it. definitely would love to stay again thank you
Stayed in August 2024
Reviewed: 28 August 2024
Sarah
United KingdomThe sofa bed was very uncomfortable and small
Welcoming, clean, great location
Stayed in August 2024
Reviewed: 27 August 2024
Viane
United KingdomI cannot fault anything. 😉
We loved our stay here! The hotel, first of all, is a very family-friendly place. My child was given a coloring book and some crayons at check-in, and even the sofa bed was set up to welcome kids with a sweet treat—not to mention the free meals for the kids! The staff, in general, are very friendly and accommodating. Considering we stayed during a very busy bank holiday, they were still committed to providing us with excellent service and a smile. The hotel facilities do show some wear and tear, of course, but the place is well-maintained. The rooms are clean and had everything we needed—a hairdryer, iron, ironing board, tea and coffee station, TV, and even a mini-fridge! Well done to all the receptionists, servers, housekeepers, and other hotel staff who made our stay worthwhile! Thank you very much. 😊
Stayed in August 2024
Reviewed: 24 August 2024
Chris
United KingdomBreakfast could be better, kitchen staff slow and ran out of most items. Rooms dated and need an upgrade in particular bathrooms.
Easy access location for visiting Portsmouth and Southampton. Staff friendly and hotel has all you needed.
Stayed in August 2024
Reviewed: 10 August 2024
Teunis
FranceSmell of the spa
All ok
Stayed in August 2024
Reviewed: 9 August 2024
Sharon
United KingdomExpensive and very busy at breakfast
Comfortable with good amenities
Stayed in August 2024
Reviewed: 5 August 2024
Kim
United KingdomMy room on ground floor was lovely as it had been refurbished but my family were on 2nd floor and the rooms were grotty/musty smelling and in need of updating
The staff here were all very attentive and fantastic, especially those in the bar and reception.
Stayed in August 2024
Reviewed: 4 August 2024
Graham
United KingdomGood, clean, affordable. Pleasant staff
Stayed in June 2024
Reviewed: 3 August 2024
Mike
United KingdomLack of USB ports on any sockets - had to unpack our chargers. Only a minor niggle and first world problem!
Convenient location for Southampton prior to a cruise. Great food and friendly staff. Rooms comfortable and quiet. Easy parking and didn’t get charged for it (I did ask about paying and they said not to worry 😃)
Stayed in July 2024
Reviewed: 3 August 2024
Amritpal
United KingdomSlightly overpriced.
Great service from the restaurant staff.
Stayed in July 2024
Reviewed: 1 August 2024
Lucette
United KingdomThe lack of respect for table bookings given the number of times we had reconfirmed
Great kid facility but missing a game room
Stayed in July 2024
Reviewed: 28 July 2024
Joanne
United KingdomThe price off the food was a little expensive
The staff were very friendly and helpful.
Stayed in July 2024
Reviewed: 27 July 2024
Elaine
United StatesChallenging to get breakfast time you want if you’re not scheduling it before arriving
Good location, friendly staff, thoughtful kids welcome pack
Stayed in July 2024
Reviewed: 22 July 2024
Karen
United KingdomYou couldn't go and just use the pool facilities, you had to prebook which isn't convenient when you don't know what time you will arrive. Pool was fully booked when we arrived but there did seem to be a lot of kids around. This was the week after May school half term holidays so that could have been why.
Like the convenience of being 20 minutes from Southampton Port. Hotel car park is quite big. Dinner and breakfast were excellent and recommended
Stayed in June 2024
Reviewed: 15 July 2024
Luke
United KingdomNo bottled water in the room.
The staff were great and very helpful and made us feel welcome
Stayed in July 2024
Reviewed: 11 July 2024
Elise
United Kingdomthe beds were very hard, its up to personal preference just wished they were comfier
food was lovely, good location for travelling on a work trip
Stayed in July 2024
Reviewed: 7 July 2024
Lucy
United Kingdomroom had a funny smell to it.
good location and friendly staff
Stayed in July 2024
Reviewed: 7 July 2024
Benson
United KingdomUnfortunately the general noise of people opening and closing doors was slightly annoying, but I don't know how this could be helped.
Did not have breakfast but the room and bed were comfortable and clean. Can't complain.
Stayed in June 2024
Reviewed: 4 July 2024
Clare
United KingdomBreakfast a bit chaotic, very noisy. Tables a bit underwhelming.
Comfortable, friendly staff.
Stayed in June 2024
Orono, USA
Kandy, Sri Lanka
Veyrier-du-Lac, France
Incheon, South Korea
Palolem, India
Makarska, Croatia
Simonʼs Town, South Africa
Lille, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content