Colney Field Retail Park, St. Albans, AL2 1AB, United Kingdom
#7 of 39 hotels in St. Albans
Guests' ChoiceBased on 2645 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
8.7
Facilities
8.6
Staff
8.9
Value for money
8.6
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 4, 2024
Karly
United KingdomVery Welcoming Staff Very accommodating Lovely hotel and great breakfast Very happy with my experience and stay at this hotel
Stayed in May 2024
Reviewed: June 4, 2024
David
United KingdomThere was nothing to dislike.
Excellent. Staff were welcoming. Room was the usual high standard. Breakfast was great.
Stayed in June 2024
Reviewed: June 3, 2024
Richard
United KingdomCan’t think of anything
Clean, modern, easy to get to by car
Stayed in June 2024
Reviewed: June 2, 2024
Colin
United KingdomEverything it's the 3rd time I've stayed here and it's definitely one of the best holiday inns.
Stayed in June 2024
Reviewed: May 28, 2024
Eyal
PolandWe noticed a lot of stains on the carpet in our room, which lead us to believe the room is not being cleaned as properly as it should be. Also, on a different note. Perhaps the hotel can think in the future to add some amenities such as; A pool or a sauna or something extra to keep guests entered as there are much things to do in St. Albans, especially when it's raining.
We really liked three main aspects; The breakfast was really good, The bathroom facilities was really good and the staff was very friendly and helpful. Had really strong wifi and a tv set full of various channels.
Stayed in May 2024
Reviewed: May 27, 2024
Robert
United KingdomBreakfast was very good. Nice selection
Stayed in May 2024
Reviewed: May 23, 2024
Richard
United KingdomN/A
Clean up to date rooms and fabulous breakfast
Stayed in April 2024
Reviewed: May 22, 2024
Natalja
United KingdomThere was dirt on the windowsill.
We really liked the hotel, we were on a family holiday. Convenient location. The room is comfortable. Everything you needed, iron, ironing board, hairdryer, kettle. I would also like to mention the excellent breakfast. If we are there again, we will definitely stay at this hotel.
Stayed in May 2024
Reviewed: May 20, 2024
Hristinka
United KingdomWaiting for eggs and beans for breakfast
Very welcoming receptionist
Stayed in April 2024
Reviewed: May 20, 2024
Timothy
United KingdomAbsolutely nothing
Friendly and helpful reception staff. comfortable, well -appointed and spotless room. Excellent choice at breakfast. Convenient Sainsbury's fuel station adjacent.
Stayed in May 2024
Reviewed: May 19, 2024
Emma
United KingdomAsked to swap to a bigger room as we had a cot but just swapped to the same size Ask twice to drain the sink as it wasn’t working but wasn’t completed Ants at the jam section at breakfast
Great location Free parking Good staff
Stayed in May 2024
Reviewed: May 19, 2024
Juliet
United KingdomN/A
Staff very friendly and helpful - even at midnight when we arrived. Also like the presentation of the rooms and the breakfast offering.
Stayed in May 2024
Reviewed: May 19, 2024
Moira
United KingdomNothing
Great hotel, booked a twin room by accident, staff was so helpful in getting that changed to a double. Room was clean , breakfast great, easy parking,will definitely be back
Stayed in May 2024
Reviewed: May 19, 2024
Aleem
KenyaBreakfast is good but too basic .
Stayed in May 2024
Reviewed: May 18, 2024
Alfred
United Kingdomnothing
everything
Stayed in May 2024
Reviewed: May 18, 2024
Pauline
United States of AmericaThe signage in the nearby traffic circles leading to and from the hotel was either non-existent or unclear. And getting back to the highway when we left was a mess - we had to ask a car wash guy. Not enough or clear signage
Stayed in May 2024
Reviewed: May 17, 2024
Thomas
United KingdomGuest related really, there was a lot of door banging occurring up to midnight / 1pm. Perhaps softer door closing mechanisms would help.
Everything was spot on!
Stayed in April 2024
Reviewed: May 15, 2024
Agata
United KingdomChairs in the breakfast bar could be less stained but that is not the hotel's fault but rather the people who do not wipe their hands on napkins which are provided by the way
Lovely clean room, breakfast was lovely
Stayed in May 2024
Reviewed: May 14, 2024
Lin1
United KingdomNo choice of egg, just scrambled. Coffee from machine was a bit too bitter for my taste. Phone in room not working. Locked out of using room safe.
All staff were so friendly,helpful and welcoming. Very clean throughout. Food choice at breakfast was very good. Wide choice and very fresh. Loved the pancake machine! Free parking was a real bonus.
Stayed in May 2024
Reviewed: May 13, 2024
Ahmed
BahrainNothing
Everything was good, the breakfast, the staff and the room. The hotel location is perfect with free parking and facilities close to the hotel such us Petrol station, car wash, supermarket, restaurants and shopping stores
Stayed in May 2024
Reviewed: May 13, 2024
Emma
United KingdomNice room but the sofa bed was the most uncomfortable bed I've slept on!! Hardly any padding left to it!
Lovely place, helpful staff, easy to get to.
Stayed in May 2024
Reviewed: May 12, 2024
Ian
United KingdomN A
Only one night stay but more than adequate for needs at the time
Stayed in May 2024
Reviewed: May 8, 2024
Travelling
AustraliaNot close enough to St Albans city centre. Only suitable for a couple as there is not really enough room for 3 adults. The sofa bed was very uncomfortable.
The staff were very nice and the room was spotlessly clean and modern. The full buffet breakfast was deliciously amazing. I would stay there again.
Stayed in May 2024
Reviewed: May 7, 2024
Loraine
United KingdomI wish the eggs used for Scrambled eggs were fresh and not processed powder. The breakfast is lovely but the scrambled eggs using processed product is awful and the taste is nothing like eggs even if there was a choice of boiled eggs or fresh fried eggs would make a big difference.
Beds were very comfortable and location was great with free parking.
Stayed in May 2024
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