Friendly staff

Stayed in June 2024

A bit expensive for midweek stay. Room was a little small compared to others we’ve stayed in. Also music and tv were too loud in lounge area.

Very new and clean with comfy beds.

Stayed in June 2024

Great location, good sized clean rooms. Free breakfast was buffet style and very busy but the staff worked hard to ensure everything was available.

Stayed in March 2024

Limited choice of breakfast produce. No cooked meats or cheese (Continental breakfast). Only marmite provided for toast topping-let down by restricted choice . I would have expected marmalade, jam and honey.

Location good. Staff very efficient clearing tables ready for next guests. Breakfast choice could be better ie toast toppings marmite only no marmalade or honey. Continental breakfast consisted of various cereals, yogurt and berry compote. Could have provided selection of fruits.

Stayed in June 2024

Nothing

Very comfortable stay with all the facilities that anyone could want or need

Stayed in June 2024

Because Taylor Swift was in Town the price was higher then expected.

We arrive on our bicycles. At first they didn’t have room for them. But the manager found a place to store them so we didn’t have to take the bicycles to our room.

Stayed in June 2024

Nothing

Very friendly staff. Great breakfast. Our floor was very quiet which is important as my daughter is autistic

Stayed in June 2024

Everything very good. Staff lovely, beds comfy, clean.

Stayed in June 2024

Rooms breakfast and clean

Excellent property. Staff .room location all brilliant

Stayed in June 2024

Absolutely amazing place to spend comfortable time ! Room was nice, clean , with needed facilities. Highly recommend 👌

Stayed in June 2024

This hotel offers all you need for a short stay. The room is relatively spacious, clean and the bed is comfortable. There were no issues with noise. Most importantly, the air-conditioning worked perfectly. Like so many hotels nowadays, you're supplied with a ridiculously thick duvet so, in order to sleep comfortably, you need to have the air temperature cold. The a/c in this hotel did the job perfectly. The breakfast was nothing special but very adequate. Although the hotel doesn't have its own car park, there's secure multi-story parking a ten-minute walk away.

Stayed in June 2024

Didn't like the sausage

Breakfast was great .hot cooked food .really clean and staff was fantastic

Stayed in June 2024

The price was abit OTT because of the Taylor swift tour.

Room was good size.. Shower was amazing. Staff were friendly on arrival . Despite being busy. TAYLOR SWIFT TOUR. Breakfast was great

Stayed in June 2024

Our only gripe was the lack of ventilation in the room. A window that you can open would be good but it didn't spoil our stay.

Although from Liverpool, when going for a night out it's sometimes nice not to have to worry about getting home in a taxi hence the stop over. The hotel was centrally located and it was spotless with nice friendly staff. Breakfast was excellent with plenty of choice. The rooms were comfortable with comfy beds and bedding. We were given the option of what floor to be on and we chose 6 which gave us nice views.

Stayed in June 2024

See breakfast above. Needed second comfortable chair in room. Otherwise proved good place.

Breakfast good - except for scrambled egg!! Was kindly provided fried eggs second morning. Package / brought in scrambled eggs NOT acceptable. Hash browns not properly cooked first morning. Breakfast a very important component of my hotel / travel stops. Needs to be fresh and well cooked. Breakfast is cheap enough to be wsell managed and cooked.

Stayed in June 2024

Just one thing really, although there was air conditioning, I would liked to have had a window that opened. We were on the 5 floor and it was probably be for safety reasons.

Breakfast was fantastic. Great quality and lots of choice. Staff where very attentive and kept everything clean and well stocked up. Great location for the city. Close to some fantastic restaurants, short walk to Albert Dock and shopping.

Stayed in June 2024

The pricing was a little high, but it was due to the surge pricing around the Taylor Swift concerts so completely understandable!

Great location, brand new, very clean and comfortable. The staff was incredible!

Stayed in June 2024

The room is a little bit small but it’s Holiday Inn Express, I can’t complain it too much, let’s say, it’s standard.

The location is good, wherever you go, shopping or sightseeing on Albert Dock, Cavern Club, Liverpool ONE, just on foot, very relaxed walking experience, you can’t get yourself lost…if you want to enjoy football culture in Anfield, taking a bus in Liverpool ONE station, no pressure!

Stayed in May 2024

Nothing at all

Loverly hotel can tell it’s new Breakfast was best all very good

Stayed in June 2024

Parking situation....we got ripped off and payed £30 for 24 hrs parking...then later found out that you can get a discount on parking by using a certain carpark nearby that the hotel recommends...this was not clear on booking.

Lovely hotel, great location and clean rooms and a fantastic breckie!...I would definitely stay here again. Its right next to Chinatown

Stayed in May 2024

Location is good close to the pubs and restaurants, walkable to the Lime street station. Room is new and clean, friendly and helpful staff. A bit pricey but may be due to the Taylor concert.

Stayed in June 2024

Only one niggle - cold plates. A cooked breakfast needs warmed plates. Maybe fried eggs as well? That's all really

Staff were welcoming, friendly and helpful. Breakfast was good, plenty of choice. TV set up was great, lots of helpful info. Everything was spotless

Stayed in June 2024

In the selections on Booking.com Holiday Inn showed it had parking which isn’t correct! Your sent off to a parking station with a coupon down the road…

Great location in the heart of Liverpool. 5-7min walk to Liverpool Central train station and closer to cafes etc…

Stayed in June 2024

Breakfast buffet cold

Location friendly staff clean room

Stayed in June 2024