125 Duke Street, Liverpool, L1 4JR, United Kingdom
#17 of 105 hotels in Liverpool
Guests' ChoiceBased on 309 hotel reviews
8.8Cleanliness
9.4
Comfort
9.3
Location
9.3
Facilities
9.1
Staff
9.2
Value for money
8.9
Free WiFi
9.3
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End of dialog contentReviewed: 26 May 2024
Yuen
Hong KongNA
A centrally located new hotel with comfortable environment. Rooms are spacious enough and clean. Variety choices of the breakfast which is tasty. Offer earlier check in when rooms are available. Staff is polite and helpful.
Stayed in May 2024
Reviewed: 25 May 2024
Roberts
New ZealandVery friendly polite staff , happy to help with enquiries about restaurants, directions to experiences.
Stayed in May 2024
Reviewed: 25 May 2024
Lee
United KingdomBreakfast basic but enough choice
For the price stay was superb. Couldnt believe value for money. Staff friendly and superb location for ACC conference centre.
Stayed in May 2024
Reviewed: 25 May 2024
Felicity
United KingdomNothing I can think of, but I did call as I thought I left something in my room & the staff said they would call back if they found it/or they didn't. They never called back to tell me otherwise.
Location is pretty good, 5 minute walk to the docks and centre of town. Value for money for the room/breakfast is worth it.
Stayed in May 2024
Reviewed: 25 May 2024
Colin
United KingdomOn site car parking - although this is a reality now of many inner city hotels. There was safe and affordable private parking in the vicinity.
Central, well managed and well presented. Well designed rooms with high standards of cleanliness. No city noise so a very comfortable night’s sleep.
Stayed in May 2024
Reviewed: 24 May 2024
Brian
United KingdomWalking down stairs from the first floor, Censor light didnt come on until you was on griud floor. So it was dark walking downstairs, reported at reception at checkout
New, clean ,tidy, Staff all polite
Stayed in May 2024
Reviewed: 24 May 2024
Craig
AustraliaCar parking is quite a walk away from hotel but not a huge issue.
Usual high standard for the Holiday Inn which is comforting. Hotel is a very new build which was nice. Staff and facilities excellent.
Stayed in May 2024
Reviewed: 24 May 2024
Stuart
United KingdomNothing
Comfortable bed ,lovely room,very friendly staff.
Stayed in May 2024
Reviewed: 23 May 2024
Dan
United KingdomMore space needed for breakfast, got very busy and people having to sit in reception etc. To eat
Cleanliness and staff were great, nothing to difficult to support with
Stayed in May 2024
Reviewed: 23 May 2024
David
United KingdomNothing everything was really good.
Very good selection of hot and cold breakfast items. Lovely coffee, great staff. Clean, and well tended.
Stayed in May 2024
Reviewed: 22 May 2024
Brian
SwedenWould have liked black pudding on the breakfast buffet.
Everything was fine. Good staff. We had an early checkout so could choose from the breakfast buffet to take with us. Shame only that the croissants where not available.
Stayed in April 2024
Reviewed: 22 May 2024
Sara
United KingdomN/a
Everything was perfect. Staff were friendly and helpful, especially Andrew, who greeted us at check in and Adham at breakfast and check out
Stayed in May 2024
Reviewed: 21 May 2024
Michelle
United KingdomBreakfast great location very good staff helpful room very very clean
Stayed in May 2024
Reviewed: 21 May 2024
Lynn
United KingdomNothing
Location was central, room was comfortable and clean and the breakfast was great.
Stayed in May 2024
Reviewed: 21 May 2024
Stephen
IrelandBoth excellent will book when im going over year thanks.
Stayed in May 2024
Reviewed: 20 May 2024
David
IrelandInstructions are needed for the air conditioning in the room, otherwise an excellent hotel where i will stay again.
Location excellent. Nice new hotel. Lovely staff who also kept d bar going. Nice breakfast, could do with more fruit options but very good.
Stayed in May 2024
Reviewed: 19 May 2024
David
United KingdomExcellent choice
Stayed in May 2024
Reviewed: 18 May 2024
Lucy
United KingdomWe didn’t find anything not to like.
Easy to find from the train station, rooms and bathroom very clean. All staff friendly and attentive. Breakfast was included and had mostly what would be on for breakfast.
Stayed in May 2024
Reviewed: 17 May 2024
Deborah
United KingdomThought the price was a little high
I booked this hotel for my son & his best friend for their 21st birthdays ,they loved the room ,the location & the breakfast
Stayed in May 2024
Reviewed: 16 May 2024
Graham
United KingdomVery friendly staff. Hotel was absolutely spotless and very comfortable beds and the room are very impressive 👌
Stayed in May 2024
Reviewed: 16 May 2024
Katrina
United KingdomNothing
Central clean and excellent staff
Stayed in May 2024
Reviewed: 16 May 2024
Peter
United KingdomBreakfast was lovely everything you could want. Staff worked very hard . Hotel and rooms were spotless . excellent location for centre and docks. would stay here again.
Stayed in May 2024
Reviewed: 15 May 2024
Georgia
United KingdomClean, seemed new. Friendly staff
Stayed in May 2024
Reviewed: 13 May 2024
Scott
United KingdomRooms got a little too hot on 5th floor but not too bad.
Great location , breakfast was good and hotel was immaculate and clean
Stayed in May 2024
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