125 Duke Street, Liverpool, L1 4JR, United Kingdom
#17 of 105 hotels in Liverpool
Guests' ChoiceBased on 918 hotel reviews
8.9Cleanliness
9.4
Comfort
9.3
Location
9.3
Facilities
9.1
Staff
9.3
Value for money
9.0
Free WiFi
9.1
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End of dialog contentReviewed: 21 September 2024
Charlotte
United KingdomParking
Incredibly clean, well thought out and cleverly designed room. No outside noise penetrated the windows, so a blissful nights sleep was had, ready to discover Liverpool University with my son. The staff were friendly and efficient. The lifts are secure and I felt very safe. Breakfast was busy, but everything was available and a problem with the coffee machine was dealt with promptly. The only tiny downside was the parking which is at least a 10 minute walk away when carrying luggage. I would recommend this hotel to anyone
Stayed in September 2024
Reviewed: 21 September 2024
Fiona
United KingdomExcellent location, buffet breakfast was tasty and delicious
Stayed in September 2024
Reviewed: 21 September 2024
Joanne
United KingdomVery clean, great location, comfortable bed.
Stayed in September 2024
Reviewed: 21 September 2024
Helen
United Kingdombreakfast and service
Stayed in September 2024
Reviewed: 21 September 2024
Allison
United KingdomClean friendly very welcoming staff
Stayed in September 2024
Reviewed: 21 September 2024
Kay
United Kingdomthere was a a lot of noise up to midnight from a band next door we was on first floor 114 on Thursday not the hotels fault
The hotel was great clean breakfast was fine good selection walking distance to town value for money
Stayed in September 2024
Reviewed: 19 September 2024
Teresa
United KingdomThe scrambled egg was horrible if I'm being picky.. The parking is probably 10 minutes walk away but not a problem if you're mobile.
The staff were so helpful and especially jess who checked us in and was a credit to her line of work. So helpful and professional The room was a great size Location to city good
Stayed in September 2024
Reviewed: 18 September 2024
Joanne
United KingdomA half decent coffee at breakfast would be nice.
No frills, comfortable hotel, in an ideal location. Decent bed, quiet dark room for sleep. Breakfast is fine. Does what it says on the tin really!
Stayed in September 2024
Reviewed: 17 September 2024
Steve
United KingdomThe room didn’t have a window you could open. You had to use the aircon which isn’t the best
Stayed in August 2024
Reviewed: 17 September 2024
Michele
United KingdomThe windows don't open.
Very nice new hotel.In a good location.
Stayed in September 2024
Reviewed: 17 September 2024
Stephanie
BermudaThere was nothing that I did not like about the hotel.
The breakfast was hot, tasty and located right in the lobby. Plenty of spacious seating. The staff ensured that your table was cleaned and removed finished dishes almost immediately.
Stayed in September 2024
Reviewed: 16 September 2024
Dmitry
RussiaThe view from the window was directly on the other building which is a few meters close. Coffee on breakfast was awful
The location was perfect, 10 minutes walk to the Dock and the river. Quite clean and not old.
Stayed in September 2024
Reviewed: 12 September 2024
Derek
United Kingdomwindow view was not nice,brick wall? night barman was not friendly,quite abrupt,off putting really.Bisciuts with tea/coffee in the room would have been excellent.
The hotel was great,reception staff,were very polite,room was clean & comfy,breakfast was nice.
Stayed in September 2024
Reviewed: 12 September 2024
Trevor
United KingdomNothing
Staff were friendly and helpful. Rooms were clean and tidy, and breakfast was nice
Stayed in September 2024
Reviewed: 11 September 2024
David
United KingdomNothing
Very friendly staff
Stayed in September 2024
Reviewed: 11 September 2024
Jo
United Kingdom2 really grumpy receptionists!
Great location,beautifully clean and great breakfast!
Stayed in September 2024
Reviewed: 11 September 2024
Leonore
BelgiumNiets
Ligging was perfect
Stayed in July 2024
Reviewed: 11 September 2024
Christine
United KingdomNothing at all
We were very happy here, from the room to the food and the staff were really nice and helpful 😀 very good value for money
Stayed in September 2024
Reviewed: 10 September 2024
Deborah
United KingdomBreakfast was really nice, plenty of choice and very tasty. The team working were very attentive throughout
Stayed in September 2024
Reviewed: 10 September 2024
Andrea
IrelandOnly complaint was that the hot breakfast was not hot enough
Everything. The staff were professional and friendly nothing was too much bother.
Stayed in September 2024
Reviewed: 9 September 2024
Emma
United KingdomBreakfast was ok but could have had a better veggie cooked option, mushrooms etc.
Location was perfect for us. Toiletries smelled lovely. Bed/pillows were very comfy.
Stayed in September 2024
Reviewed: 9 September 2024
Paul
United KingdomWhat wasn't to like, Clean comfortable room friendly staff lovely breakfast catered for all & Central with a 10 minute walk in either direction to all the things that Liverpool has to offer
From walking in to leaving we couldn't fault the Holiday inn express.
Stayed in September 2024
Reviewed: 9 September 2024
Kathleen
United KingdomDisappointed there was no parking fatalities. So we had to park a good distance away from the hotel.
The hotel was very easy to get to. Staff was friendly. We had a very pleasant stay.
Stayed in September 2024
Reviewed: 8 September 2024
Martyn
United KingdomExcellent location. Fantastic room and facilities.
Stayed in September 2024
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