Ruston Way, Brayford Park, Lincoln, LN6 7QL , United Kingdom
#7 of 21 hotels in Lincoln
Guests' ChoiceBased on 4647 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
8.7
Facilities
8.6
Staff
9.2
Value for money
8.5
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 June 2024
Marie
United KingdomThe breakfast was nice but could have included more spreads (jam, nutella spread).
The room was spacious enough and well designed. The location was excellent and there was plenty of parking spaces.
Stayed in June 2024
Reviewed: 23 June 2024
June
United KingdomA fridge would of been good I liked everything
Breakfast was good and location good would of liked a fridge in the room
Stayed in June 2024
Reviewed: 23 June 2024
Dawn
United KingdomNothing
Central location , good sized room and everything you need
Stayed in June 2024
Reviewed: 23 June 2024
Robert
United KingdomNothing
Staff were exceptional
Stayed in May 2024
Reviewed: 23 June 2024
Nigel
United KingdomThe room I had look down at the carpark and a new high rise building in construction on the right-hand side, down graded the view somewhat. Otherwise the hotel was great.
The food was perfect, and enough choices.
Stayed in June 2024
Reviewed: 22 June 2024
Andrew
United KingdomEverything fantastic
Stayed in April 2024
Reviewed: 22 June 2024
Jeanette
United KingdomThere was nothing I did not like.
Good location with in walking distance of the centre. Clean, staff friendly and helpful a good place to stay and would choose here again.
Stayed in June 2024
Reviewed: 21 June 2024
Kathleen
United KingdomOne problem only was a rattle in the air con but didn't remember to tell desk staff. Loud enough to wake us up.
Well cooked and generous breakfast. Helpful staff with location guidance and map and luggage storage.
Stayed in June 2024
Reviewed: 20 June 2024
Gemma
United KingdomThe Staff - so helful and friendly. Made us feel very welcome!
Stayed in May 2024
Reviewed: 20 June 2024
Amanda
United KingdomPerfect location. Easy walk from the train station and to the shops. Added bonus of having a McDonalds just round the corner and a Homesense over the road!
Stayed in June 2024
Reviewed: 19 June 2024
Basil
United KingdomThe fact hat although I asked fr a BLANKET ( the Duvets are TOO hot for me) . I received TWO new Duvets, to replace 10 Tog ones ( In June!!!) for lesser ones!! STILL TOO HOT FOR ME.
The facilities were GOOD & the menu; although the remained the same! was not bad.
Stayed in June 2024
Reviewed: 18 June 2024
Leah
New ZealandWe would have liked another easy chair in the room, Only one chair for two people is just silly. It is hard to sit on a bed to put on shoes and do up laces and a lower chair would be appreciated. There is room for another chair.
We liked the room and the location. The breakfast was good.
Stayed in June 2024
Reviewed: 18 June 2024
Jerry
United KingdomThe parking cost are an extra that should have been costed in for the stay rather than an added cost. The write up did state that the parking was private. need to work with land owner on that one. Our cost was around 18 and something pounds minus a 10% discount for one night. needs to improve that one thing or a warning that the parking is an added .cost
breakfast very good. Room very tidy and clean. Location excellent. very close to the sites and food places
Stayed in June 2024
Reviewed: 18 June 2024
Sean
United KingdomLocation and friendly staff
Stayed in June 2024
Reviewed: 18 June 2024
Carol
United KingdomStayed with family because we came to see Jess Glynne at Lincoln castle. Couldn't fault the hotel at all room lovely and comfortable and very clean. Staff really nice and helpful will definitely stay again. Oh yeah breakfast to good selection very nice ☺️
Stayed in June 2024
Reviewed: 17 June 2024
James
United KingdomBreakfast choice was exactly the same each morning, which was not great for a 5 night stay, maybe a bit of variety would have been nice, such as some cheese, meats etc. This is, however, only a very minor complaint.
Room was a good size with a comfortable bed. Self controlled heating/aircon. Room was very quiet. Good shower with plenty towels and constant hot water. Breakfast was decent, with choice of cereals, toast, yoghurt, fruit etc plus hot buffet items too. All seemed to be good quality. Location ok, about 10-15 minutes walk from bus and train stations, city centre and the marina.
Stayed in June 2024
Reviewed: 17 June 2024
Mark
United KingdomAll good
Great hotel with ample parking located 20 minutes walk from a host of bars and restaurants Very comfortable bed in a decent sized room. Staff were very helpful and breakfast was decent with a good selection of cooked and cold food
Stayed in June 2024
Reviewed: 17 June 2024
Mary
United KingdomWe booked this last minute and I am so glad we chose here. Staff were fantastic. The hotel was very clean. Good sized room, comfortable bed and easy access to the town centre
Stayed in June 2024
Reviewed: 17 June 2024
Charles
United KingdomAll good.
Friendly greeting on arrival and quick check-in. Room was a good size - bed was comfortable and shower was good. Breakfast is ok for a one night stay.
Stayed in May 2024
Reviewed: 17 June 2024
Claire
United KingdomThe staff were very helpful generally and afterwards in helping me recover a forgotten item.
Stayed in May 2024
Reviewed: 16 June 2024
Mitchell
United KingdomParking fee was different from what was told. And car was damaged by unknown vehicle while our stay.
Clean & quiet
Stayed in May 2024
Reviewed: 16 June 2024
Andrew
United KingdomBar closed far too early
Location
Stayed in June 2024
Reviewed: 16 June 2024
Mary
United KingdomThe price of £285 per night was very expensive for the accommodation provided
It was clean and staff friendly
Stayed in June 2024
Reviewed: 16 June 2024
Kerrie
United KingdomSmall double bed
Location
Stayed in June 2024
Gangtok, India
Nathon, Thailand
Camprodon, Spain
Novorossiysk, Russia
Torquay, UK
Ubud, Indonesia
Minsk, Belarus
Dubai, UAE
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content