2-8 Great Suffolk Street , Southwark, London, SE1 0UG, United Kingdom
#92 of 1,024 hotels in London
Guests' ChoiceBased on 2161 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
8.9
Facilities
9.1
Staff
9.2
Value for money
8.3
Free WiFi
8.7
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End of dialog contentReviewed: 18 June 2024
Ben
IrelandBreakfast was poor. Didn't taste good.
Great staff, clean, great location, beautiful hotel, spacious, attention to detail.
Stayed in June 2024
Reviewed: 17 June 2024
Okan
NetherlandsWe didn't have breakfast at hotel. But during checkout they mentioned we had breakfast. Probably someone unintentionally (I presume) gave our room number. Hotel should have a better way to detect who had breakfast or not.Maybe room key kind of authentication can be better?
Everything was as expected and nice.
Stayed in May 2024
Reviewed: 16 June 2024
Alejandro
United KingdomCan not think of anything
Excellent location for many attractions all within walking distance on the level Easy access to the Tate Modern, Globe Theatre, Millennium Bridge etc
Stayed in June 2024
Reviewed: 16 June 2024
Adam
United KingdomRoom was nice and very clean and comfortable.
Stayed in June 2024
Reviewed: 16 June 2024
O'brien
IrelandNo I did not
Stayed in May 2024
Reviewed: 15 June 2024
Johnny
ItalyJust a little far from some main attractions but other than that everything was fantastic.
Everything, especially close location to Starbucks.
Stayed in May 2024
Reviewed: 10 June 2024
Ivan
ItalyThey could improve the offer of the pastries. Too few from an italian perspective…😀
The staff is beyond any imagination. Kind and polite. Really.
Stayed in June 2024
Reviewed: 10 June 2024
Emanuel
RomaniaGreat stay! Very clean, great atmosphere, great design!
Stayed in June 2024
Reviewed: 30 May 2024
Donna
United StatesNothing.
Location was perfect. Walking distance across the bridge to downtown and walkable to The Borough Market. Room was spotless. Staff was personable and very helpful. Only place I'd stay in London.
Stayed in May 2024
Reviewed: 20 May 2024
Chaitanya
FranceNo view from the room - overlooked other rooms
Very comfortable room
Stayed in May 2024
Reviewed: 20 May 2024
Iain
United KingdomThe suite was prepared for two people. There were three people booked into the suite. This was rectified quickly and without fuss.
Clean rooms, welcoming staff, interesting decor and a wonderful selection of food and drink. We all appreciated the exquisitely soft housecoats and towels.
Stayed in May 2024
Reviewed: 19 May 2024
Tom
United Kingdomnothing
the staff were always friendly and went above and beyond to make sure we had everything we needed or not to where we needed to be. breakfast was fabulous, and the room was immaculate.
Stayed in May 2024
Reviewed: 17 May 2024
Lukas
United KingdomThe bedding was stained and the cleaners tried to steal some expensive shower gel
Modern design
Stayed in May 2024
Reviewed: 15 May 2024
Tanya
JerseyCoffee, tea and water was complimentary, however as I could drink the milk in the room I requested oat or soya milk that I could collect from the restaurant/ breakfast room. I was disappointed that the lady I spoke to suggested a surcharge. It was agreed that it could be complimentary when I spoke to someone else at reception. I was pleased this was resolved.
The bed was extremely comfortable. The room was just the right temperature, spacious and spotless.
Stayed in May 2024
Reviewed: 13 May 2024
Nick
United KingdomThe location, staff and facilities were all excellent. The staff were helpful and very friendly
Stayed in May 2024
Reviewed: 9 May 2024
Dane
United StatesWe had an issue with small moths in the room
Comfortable, Modern and pretty clean rooms. Close to the Underground and lots of things.
Stayed in May 2024
Reviewed: 5 May 2024
Piret
Estoniaspa is not open in the afternood and evening
Stayed in May 2024
Reviewed: 5 May 2024
Donna
United StatesSpotless property with the nicest staff. Perfect location. Close to the Borough Market and lots of restaurants. Easily walkable to golden tours hop on hop off bus with 4 lines for one price. Perfect place to stay. We will be back.
Stayed in May 2024
Reviewed: 2 May 2024
Emma
United KingdomThe location is not the best. 15 minute walk to either London Bridge or Waterloo station. Not bad for getting steps in but can make it difficult to do last minute plans as it takes a while to get to a station.
The hotel is very clean and modern. Everything looks new and looked after. The staff are very nice. Would stay here again for sure.
Stayed in April 2024
Reviewed: 30 April 2024
Jane
United KingdomRoom was very comfortable and spotless. Staff most professional and friendly.
Stayed in April 2024
Reviewed: 24 April 2024
Malcolm
United KingdomMore equipment in the gym & a sauna or steam room.
Good sized room, bathroom and comfortable bed. Good swimming pool.
Stayed in April 2024
Reviewed: 22 April 2024
Karen
United KingdomLovely friendly staff excellent choice at breakfast
Stayed in April 2024
Reviewed: 22 April 2024
Gary
United KingdomVery comfortable and friendly atmosphere
Stayed in April 2024
Reviewed: 22 April 2024
Kevin
United KingdomThe hotel is a little off the beaten track, it always results in a 10 to 15 minute walk from a nearby tube station.
The front of house staff, doormen, concierge etc were especially helpful.
Stayed in April 2024
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