Concorde Road, Bickenhill, B263RY , United Kingdom
#4 of 16 hotels in Bickenhill
Guests' ChoiceBased on 4708 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
9.3
Facilities
8.7
Staff
8.9
Value for money
8.1
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 14, 2024
Elizabeth
United KingdomWe arrived by bus then needed to taxi every where , know in future train station nearer.
the room was clean and comfortable , breakfast was good and the staff friendly and helpful. No trouble to book taxi's or anything we asked for.
Stayed in May 2024
Reviewed: June 14, 2024
Russell
United KingdomThe cost of the food is extortionate for what you actually get.
Location and rooms are great.
Stayed in June 2024
Reviewed: June 13, 2024
Trevor
AustraliaNo blankets
Great position view of airport
Stayed in May 2024
Reviewed: June 11, 2024
Nicola
United KingdomBar shut at 11, not a problem for me but if you’re landing late and like a drink when you get back something to consider (although I suspect, but cannot confirm there would be other options ie room service available).
I did a last minute reservation at 8pm from the departure lounge at BHX due to a last minute cancellation, so on arriving at the hotel less than 20 minutes later I was greeted by a lovely member of staff and my room was already allocated and ready! It was spacious, very comfortable and clean. The staff at the bar were also very welcoming and it was just a two minute walk to the terminal for my rebooked flight it the morning. I also nipped back to the terminal at around 9pm to check my flight arrangements for the next morning and met a family who were also staying at the same hotel on my way back. They walked with me back to the hotel and the concierge gave them 5* service too.
Stayed in June 2024
Reviewed: June 11, 2024
Dianne
United KingdomLocal to arena
Stayed in June 2024
Reviewed: June 11, 2024
Adam
United KingdomWe got a disabled room and the bed was far to low for myself being 6ft5, only issue
The receptionist was really nice and talkative which we like we checked in around 5pm sunday but im nad with names 😂 Cleaning, breakfast and dinner amazing room was nice however..
Stayed in June 2024
Reviewed: June 10, 2024
André
NetherlandsPrices are a bit high (both the per-night rate, and the dinner meals).
Overall very pleased with the accommodation: it's extremely well-located (2min walk to the airport, 15min walk to the NEC), has excellent food (breakfast and dinner), comfortable beds, great amenities, and very friendly and helpful staff. Nothing of negative to note about the experience!
Stayed in June 2024
Reviewed: June 10, 2024
Shauna
United KingdomWe have nothing bad to say about the property.
Beautiful hotel! Staff were very friendly especially at reception. Room was very clean. The breakfast was lovely. Would definitely recommend and stay again ourselves!
Stayed in June 2024
Reviewed: June 9, 2024
Sharon
United KingdomEasy to find next to airport.
Stayed in June 2024
Reviewed: June 9, 2024
Michael
Australiavehicle access from roadway
well equipped accessibility room
Stayed in June 2024
Reviewed: June 8, 2024
Gabriela
United KingdomVery few of the staff members would need to learn more about customer service; No outdoor space/garden (might be due to the area); The bed could be a bit better.
Very clean; Close to the airport (5 minutes walk), close to NEC (around 20 minutes); Most of the staff very friendly and nice; Large room; Great breakfast.
Stayed in June 2024
Reviewed: June 7, 2024
Ailsa
United KingdomFood. Not good choices. Slow service.
Close to airport
Stayed in May 2024
Reviewed: June 7, 2024
Wendy
United Kingdomnothing
room was clean and a good size and convenient
Stayed in May 2024
Reviewed: June 6, 2024
Claire
United KingdomThere is no bottled water in the room. Prices in restaurant were expensive.
Room overlooked runway, which I enjoyed.
Stayed in June 2024
Reviewed: June 6, 2024
David
United KingdomExpensive.
Great staff,food, location.
Stayed in June 2024
Reviewed: June 6, 2024
Edith
United KingdomHave no comments due to no problems and excellent staff
Room excellent. Airport awful with all the updates which no one informed us about until the day we were due to fly. We will not use Birmingham until changes are implemented. Which means The Hilton garden inn and others on site will not be required.
Stayed in June 2024
Reviewed: June 6, 2024
Rodley
United KingdomNothing
Excellent location. Restaurant food very good but quite expensive Reception Staff fantastic, helpful and polite Kenzie in particular
Stayed in June 2024
Reviewed: June 5, 2024
Jackie
United KingdomThe price!
Proximity to the airport, was ideal. Staff were lovely and really helpful
Stayed in June 2024
Reviewed: June 5, 2024
Peter
United KingdomNext to the airport
Stayed in June 2024
Reviewed: June 4, 2024
Michael
AustraliaVery limited supplies of tea bags etc.
Location close to Birmingham airport.
Stayed in May 2024
Reviewed: June 4, 2024
Elizabeth
United KingdomN/A
Great hotel for a nights stay if you are getting into Birmingham airport late or catching an early flight. The hotel has everything you need on site, parking is very close. Spotlessly clean, the restaurant/bar provides decent but slightly expensive food & drink. Comfy beds, great staff. Recommended.
Stayed in May 2024
Reviewed: June 2, 2024
Louise
United KingdomNothing
Clean, comfortable, friendly, staff went above and beyond
Stayed in May 2024
Reviewed: June 1, 2024
Janice
IndiaFriendly staff good rooms excellent breakfast
Stayed in May 2024
Reviewed: June 1, 2024
Darren
United KingdomAs with such hotels pricey for one night
Good location and room was quiet
Stayed in May 2024
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