Birmingham Road, Bromsgrove, B61 0JB, United Kingdom
#7 of 7 hotels in Bromsgrove
Guests' ChoiceBased on 3443 hotel reviews
6.5Cleanliness
7.1
Comfort
7.2
Location
7.9
Facilities
6.9
Staff
7.8
Value for money
7.0
Free WiFi
4.8
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End of dialog contentReviewed: 9 May 2024
Keith
United KingdomMould on window frame inside room.Windows and frame need cleaning inside.
Room allocated in quiet location as requested.
Stayed in May 2024
Reviewed: 4 May 2024
Pete
United KingdomI usually use this hotel for over night stays .This time however when i entered the room it was like an oven the heating was on full tilt which made it uncomfortable even with the window open it remand hot .There was also a sweaty smell to the room and there was also rust around the plug hole in the bath room 251 if you need a room number .
Stayed in May 2024
Reviewed: 3 May 2024
Terry
United KingdomPaying extra to park, and a charge of £7 for Wi-Fi per device
Food was good
Stayed in May 2024
Reviewed: 1 May 2024
John
United KingdomReception staff very good and breakfast good value for money
Stayed in April 2024
Reviewed: 30 April 2024
Amanda
United KingdomThe room was dusty not enough pillows and very noisy kept thinking someone was rapping the door as there was constant knocking sound The pool was in use but filled with kids at lessons didn’t expect this was expecting spa / relaxing time and not all spa facilities were working
The staff very friendly and accommodating
Stayed in April 2024
Reviewed: 27 April 2024
Dennis
United KingdomStrange smell in room
Fair price
Stayed in March 2024
Reviewed: 24 April 2024
Dee
United KingdomA particular bar staff was very rude when enquiring about walking around gardens. Spa was not working, main reason for going there.
Stayed in April 2024
Reviewed: 23 April 2024
Kane
United Kingdomhad to paid for wifi in the room, and even after buying wifi wasn't very good.
communal area was nice, football was available on the tv's in the bar.
Stayed in April 2024
Reviewed: 22 April 2024
Anthony
United KingdomNothing
Beautiful and clean and great staff
Stayed in April 2024
Reviewed: 22 April 2024
Carly
United KingdomJacuzzi and steam room wasn't working, lots of decorating and maintainence issues required. Would've loved a few more pillows available in the room too
Lovely building and great staff, very clean rooms also!
Stayed in April 2024
Reviewed: 21 April 2024
Ajmal
United KingdomBathroom very outdated Room was cold main bed nit facing tv Pillows not comfortable
Location
Stayed in April 2024
Reviewed: 20 April 2024
Cartwright
United KingdomClean comfortable hotel with good choice for breakfast.
Stayed in April 2024
Reviewed: 19 April 2024
James
United KingdomStaff very pleasant. Rooms huge but bathrooms dated. Wi-Fi hot and miss Very good value for money
Stayed in April 2024
Reviewed: 18 April 2024
Lillie
United KingdomI have not received receipt because I booked room on booking.com. The phone line is not free. I got emailed room receipt but I have to call restaurant and supervisor tomorrow again to get receipt for dinner.
Spa was included. Food and room was excellent.
Stayed in April 2024
Reviewed: 18 April 2024
Sarah
United KingdomBed very uncomfortable, room decor extremely dated.: walls an awful shade of sludge brown Not what I would expect from a so-called spa hotel! Particularly shocked, given the cost of the rooms, to discover that there is a charge for guests for using the pool. Room was also very noisy, with guests running round in the corridor and shouting in the early hours.
Staff were friendly and helpful and the foyer area always welcoming, but everything else was pretty disappointing, to be honest.
Stayed in April 2024
Reviewed: 17 April 2024
Huw
United KingdomMy room - stank of stale cigarette smoke - such a musty off putting smell! Outside window area was littered with fag ends and empty pop bottles. I complained to reception and they just apologised but offered nothing to remedy the situation. Felt they really could not be bothered, after all I was a booking.com client and had booked a cheaper option! I've experienced better customer service from Travelodge staff! Room was right at the end of a long corridor and clearly in need of serious refurbishment. The shower, however was great! The absence of free wifi is not really acceptable for 21 century work! Having to work in the public area for confidential on line work is really not on. Paid wifi far too expensive in this place.
Location was convenient to my work and main bar and restaurant area was comfortable.
Stayed in April 2024
Reviewed: 17 April 2024
Laura
United KingdomRoom was in need of modernisation. Also didn’t know until after booking that there was an additional charge for parking
Staff were friendly and went out of their way to help.
Stayed in April 2024
Reviewed: 15 April 2024
Karl
United KingdomIssues with the wi-fi.
Great value for money-and the room was an excellent size.
Stayed in April 2024
Reviewed: 15 April 2024
Melanie
United KingdomThe property is a nice wedding venue
Stayed in April 2024
Reviewed: 6 April 2024
Karynn
United KingdomThe bathroom was a bit grimey. I expected a bit more for the star rating. Food at the bar was not the best. Very fried and not much to choose from. Old corks and wrappers in our room, which were from previous guests.
Was located close to the hospital which was our sole reason for being down there a few days. Bed was comfortable. Rooms warm.
Stayed in April 2024
Reviewed: 5 April 2024
Rob
United KingdomShouldn’t have to pay for parking!!
Location great for me
Stayed in April 2024
Reviewed: 2 April 2024
Harminder
United KingdomIt was very noisy on our first night of stay, someone keep knocking our door 5 o clock at then 6 o clock night/ early morning.Bedrooms and On suite bathroom needs updating.WiFi wasn’t free in the bedrooms . Should be free.
Facilities are good,pool, gym etc,good reception, bar etc.very good size rooms.
Stayed in April 2024
Reviewed: 29 March 2024
Jack
United KingdomThe bathroom wasn’t good as the door was in the wrong place! Big people have difficulty getting in to be able to close the door!
Breakfast was adequate. Dinner night before good
Stayed in March 2024
Reviewed: 27 March 2024
Elizabeth
United KingdomThe wi-fi in the room which cost £7 is not worth doing as it does not work, it is free in reception but I wanted to work till late in the night from my room. I had the same issue the time before but hoped it had been sorted. The tv was on when I entered the room but the control didn't work. The fridge was very noisy so I turned it off. The hotel receptionist was friendly and efficient.
The hotel is a great price and if you need to get a good sleep with a place to park your car then it is good.
Stayed in March 2024
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