Tarporley Road, Whitchurch, SY13 4HA, United Kingdom
#11 of 14 hotels in Whitchurch
Guests' ChoiceBased on 1693 hotel reviews
7.1Cleanliness
7.8
Comfort
7.9
Location
8.5
Facilities
7.6
Staff
8.4
Value for money
7.1
Free Wifi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 9, 2024
Hilary
United KingdomBreakfast could have been more imaginative.
Open and airy. Lovely surroundings
Stayed in June 2024
Reviewed: June 1, 2024
Aimee
United KingdomBreakfast was very busy this morning. We were told there was a wait for food which was fine but then when it did come, they had got the order wrong. My husband asked for no mushrooms but they were on his plate, I asked for poached eggs and got fried and no potato cake. They had also run out of black pudding and there was very little left on the continental breakfast table, just some dry bread. We didn’t complain and overall our stay was fine, but more functional than luxurious.
Convenient for the restaurant we were visiting. Good value, nice room, comfy bed.
Stayed in June 2024
Reviewed: June 1, 2024
Jane
United KingdomThe hotel whilst a modern build is very tired and requires an uplift. Walls are badly marked. Carpets very poorly fitting. Skirting damaged etc, it was clean but not sparkling.
The staff were incredibly helpful, professional and welcoming.
Stayed in May 2024
Reviewed: May 30, 2024
Michael
United KingdomRestaurant and restaurant staff
Comfortable bed
Stayed in May 2024
Reviewed: May 30, 2024
Emily
United KingdomThe bathroom had mould from the water raising and settling on the ceiling and the seals on the bath panel were warped and mouldy. The tv channels didn’t work at all for tv or radio everything was interrupted with lines on it or didn’t work at all, couldn’t even get radio or music- was a shame as it was a birthday trip. In bar area there were plug sockets missing the screws to hold them on.
The grounds well maintained and facilities (pool/gym) were wonderful. Bed was comfy and great sized room. Lovely girl made a good cocktails at the bar.
Stayed in April 2024
Reviewed: May 28, 2024
Ann
United KingdomRoom very tired, in need of repair and a good clean, not 4 star.
Comfy Bed, we slept well and had lovely views. Breakfast was good, though had to wait for some items and actually my partner had almost finished his breakfast before I sat down, which was not ideal.
Stayed in May 2024
Reviewed: May 27, 2024
Matt
United KingdomThe stale smelling bedroom, the receptionist was not very helpful. Overpriced
Great location, lovely grounds and course
Stayed in May 2024
Reviewed: May 21, 2024
Alexander
United KingdomAll good.
Good spacious room. Very quiet. Good parking.
Stayed in May 2024
Reviewed: May 16, 2024
Thejaswi
United KingdomThe shower was overflowing and the shower head was mouldy and rusted. There were spill marks on the walls.
Staff were really nice and helpful. Good location.
Stayed in May 2024
Reviewed: May 14, 2024
Shirley
New ZealandOur dinner meals got mixed up, The conservatory was cold at breakfast time and it was slow as we couldn’t help ourselves.
The golf course looked impressive, lovely buildings, needs updated.
Stayed in May 2024
Reviewed: May 9, 2024
Mick
United KingdomThe price of the drinks is a little high for this star hotel.
Staff were fantastic especially Martin the maintenance engineer who went above and beyond to make sure our stay was what we wanted.
Stayed in May 2024
Reviewed: May 8, 2024
Iqbal
United KingdomBathroom - a was given a bedroom that was designed for disabled access. No shower other than in the bath.
Location and bedroom.
Stayed in May 2024
Reviewed: May 8, 2024
Ian
United KingdomDidn't like the dining room very much, very boring and characterless. The hotel is ready for a refurbishment.
Breakfast was good, the staff were very friendly. Room had a lovely view of the golf course, would stay again.
Stayed in May 2024
Reviewed: May 6, 2024
Andrew
United KingdomRather impersonal
Check in
Stayed in May 2024
Reviewed: May 2, 2024
Polly
FranceNo fridges in the rooms. Had to ask for a bath mat. Not enough milk or tea bags on the first night. No cotton wool or earbuds as on previosu stays. The shower was filthy, entire bathroom in need of a steam clean.
Stayed in April 2024
Reviewed: April 29, 2024
Katie
United KingdomFew of the glasses at breakfast were dirty, shower was cold
Comfy beds, spacious rooms, lovely staff
Stayed in April 2024
Reviewed: April 22, 2024
Edwards
United KingdomNothing much to complain about. Food available was on the pricey side
Friendly helpful staff (particularly in accommodating a couple of bicycles that we'd travelled on). Spacious, clean well-appointed room.
Stayed in April 2024
Reviewed: April 22, 2024
Ibolya
United KingdomI'm sorry to say even though the hotel was lovely it definitely needs updating. There were nails in the walls in the dinning room with no function. Cobwebs hanging of them. The bedroom was dusty in parts the bathroom needed some working on keeping the tiles clean. Other than that it was comfortable,but I wouldn't rush to stay again.
My daughter was getting married at Combermere Abbey and this was close and at a reasonable price. The room was spacious and functional. The breakfast was plentiful the staff attentive. They even supplied me with an alternative milk as I have some dairy issues. The reception staff were polite and helpful.
Stayed in April 2024
Reviewed: April 22, 2024
David
United KingdomNo restaurant facility after 11:00 am
Location
Stayed in April 2024
Reviewed: April 21, 2024
Janice
United KingdomGreat atmosphere,we were with friends and family for a wedding
Stayed in April 2024
Reviewed: April 15, 2024
Sarah
United KingdomRoom wasn’t ready until 5ish, room very basic and outdated
Good location to wedding venue and bar on site. Bed was really comfy!
Stayed in March 2024
Reviewed: April 15, 2024
Rushzc
United KingdomFor the price would have been great to have breakfast included, although appreciated the booking was room only. Bar area wasn't a defined area seemed more like a walk way from one area to another.
Staff were all extremely friendly and helpful. They were able to facilitate an early check in due to attending a wedding despite being under immense pressure due to high number of guests.. They managed very well under a lot of pressure to help clients at the reception area and remain kind and courteous. Rooms very spacious and well maintained and cleaned.
Stayed in April 2024
Reviewed: April 14, 2024
Grant
United KingdomTired & in need of a refresh. Uncomfortable beds, poor bathroom & spa in need of minor attention to fix items before becoming poor.
Location
Stayed in April 2024
Reviewed: April 12, 2024
Vicky
United KingdomThere was no access inside the hotel to the pool for a wheelchair user they suggested the ramp outside which was way too steep and not really suitable for a wheelchair. We drove around which was a much better option but wasn't suggested to us by the staff.
Nice hotel beautiful grounds. Rooms were spacious and well appointed.
Stayed in April 2024
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